Originally Posted by
hisoka-thorongil
Your belittling of the 'conspiracy theorists' doesn't at all seem appropriate. If you think a portion of the community that wants honest communication between game company and subsequent game community are somehow trolls or conspiracy theorists, then you should most certainly take another look at the ones of whom your demonizing.
There are quite a few posters who (as I've observed) have this notion in their head about things regarding LOTRO/Turbine that are not true. These people seem to have an idea about how things are working "behind the scenes" that is not at all true. And, anyone with common sense knows that these conspiracies are just that... conspiracies.
At the heart of the recent hubbub, most, if not all, players who play this game want communication and respect between and from Turbine. You and your fellow staff have not been doing so, thus you have angry posters wanting change, more communication(gasp!), and acknowledgment of key, important issues concerning the game, issues that could spell the end of Lotro in one way or the other.
There is a huge problem with this statement... There is plenty of communication from Turbine to us mostly via Sapience. He posts and shares the information he has and is able to share. Unfortunately, for quite a few, the communication we do receive will never be enough. There is also a reasonable level of communication beyond which a company (like Turbine) should NOT engage in because of the risk of giving up too many "secrets" that they are correct to withhold.
And, the answers/communication that Turbine has given us either get ignored or discounted because people don't like the answers given.
You can't have it both ways.
Of course, there are plenty of trolls posting repeated topics, blatant troll posts, etc., but it seems to me that if anything at all negative, i.e. not rubbing Turbine's back-side, is posted, it is ignored, banned, what have you. For me, it's baffling as to why you, Sapience, as both a human being and a game company employee refuses to post responses to the very players who help fund your paycheck. Unless, of course, you cannot say anything besides 'soon' or what not. If this is the case, it is a travesty that you must be haunted by at the long hours of night, for I could not live with myself not being able to serve the player-base in the most ethical manner possible.
Actually, if you took a good look at ALL of the forums, there are quite a few threads that repeatedly rake Turbine over the coals for a variety of things... or expressing concerns about "future" LOTRO content. I don't see them being removed.
The topics/posts that get removed are those that violate the forum rules... which Turbine has every right to enforce because they own these forums. You do not have the right to post whatever you want. These are privately owned forums. Your "freedom of speech" ends where the forum rules begin. By using these forums, you are, in effect, agreeing to abide by those rules.
Hopefully I have not come off as a demon from the depths to you, and I also hope you read this whole post, as I deem it worthy of your time, else I wouldn't have spent the time on you, nor the game I used to immensely enjoy.