World Transfers

[Frelorn]

I am pretty sure I have A LOT of character on each remaining server... just they don't get listed.
It works fine for my other accounts. Just not for my main... and I want my main account's toons to be transfered.
Should I submit some ticket or what? I couldn't use transfers before they were built into game launcher - my characters didn't get listed on the transfer page. Now, again, it looks like I don't have any characters on said servers.

Please submit a bug report on this. Our QA team will take a look at it for you.

[spelunker]

For those concerned about the free transfer timeline between remaining worlds that we originally set to end on October 1st, we are adjusting this plan. We will no longer have a time frame for free transfers, but are instead working out a way for everyone to have a chance to change their mind on their destination server once before having to pay to do so again.

Will any moves made in the next 2 days count against this new policy before it's actually fleshed out? I'd like to move 1 character now, but seeing as its a real shot in the dark what other servers will be like without all the closing servers also moving around, I'd rather not make a move and then have it mean I can't make further ones on that character in the future without knowing what the full policy will be.

[Vyvyanne]

Will any moves made in the next 2 days count against this new policy before it's actually fleshed out? I'd like to move 1 character now, but seeing as its a real shot in the dark what other servers will be like without all the closing servers also moving around, I'd rather not make a move and then have it mean I can't make further ones on that character in the future without knowing what the full policy will be.

No. Consider the transfers made until Friday part of the testing phase.

[Chodelet]

For those concerned about the free transfer timeline between remaining worlds that we originally set to end on October 1st, we are adjusting this plan. We will no longer have a time frame for free transfers, but are instead working out a way for everyone to have a chance to change their mind on their destination server once before having to pay to do so again.

Will any moves made in the next 2 days count against this new policy before it's actually fleshed out? I'd like to move 1 character now, but seeing as its a real shot in the dark what other servers will be like without all the closing servers also moving around, I'd rather not make a move and then have it mean I can't make further ones on that character in the future without knowing what the full policy will be.

No. Consider the transfers made until Friday part of the testing phase.

I realize that the original statement says that the change in the free transfer policy (between surviving servers) is currently being worked on. However, I'm unclear as to what this original statement and this subsequent exchange are suggesting. Is it that:


1) The tentative end date (10/01) for free transfers is being lifted, and free transfers between surviving servers will take place indefinitely until some point at which all closing servers have been opened up for transfers to the surviving servers. ("We will no longer have a time frame for free transfers...")

or

2) Having a period of free transfers is going to be replaced with a finite number of free transfers (e.g., two per character) to be used whenever. ("...a way for everyone to have a chance to change their mind on their destination server once before having to pay to do so again.")

or

3) These and other options are all being considered.

[Ondopher555]

2) Having a period of free transfers is going to be replaced with a finite number of free transfers (e.g., two per character) to be used whenever. ("...a way for everyone to have a chance to change their mind on their destination server once before having to pay to do so again.")

I would like a clarification to this as well please.

[Vyvyanne]

I realize that the original statement says that the change in the free transfer policy (between surviving servers) is currently being worked on. However, I'm unclear as to what this original statement and this subsequent exchange are suggesting. Is it that:


1) The tentative end date (10/01) for free transfers is being lifted, and free transfers between surviving servers will take place indefinitely until some point at which all closing servers have been opened up for transfers to the surviving servers. ("We will no longer have a time frame for free transfers...")

or

2) Having a period of free transfers is going to be replaced with a finite number of free transfers (e.g., two per character) to be used whenever. ("...a way for everyone to have a chance to change their mind on their destination server once before having to pay to do so again.")

or

3) These and other options are all being considered.

#2 is the most likely scenario.

[Chodelet]

#2 is the most likely scenario.

Thank you for the prompt reply and the clarification. My knee-jerk reaction is disappointment with this change, but will reserve judgment until the policy is fully determined and presented in detail.

[Csyfers]

So..i have tested a couple of my accounts..

If you are a free to play member you can transfer with no problem, however if you are Subscription/VIP player you can not. The world box just show's blank..
So are transfers just limited to free to play members right now?

If that's the case ill just unsubscribe right now & not bother re-subscribing since I have everything unlocked anyways. So i can transfer

[Lodesh]

So..i have tested a couple of my accounts..

If you are a free to play member you can transfer with no problem, however if you are Subscription/VIP player you can not. The world box just show's blank..
So are transfers just limited to free to play members right now?

If that's the case ill just unsubscribe right now & not bother re-subscribing since I have everything unlocked anyways. So i can transfer

Yeah just tested this too, what the hell?

[GoldrushSE]

There is an inactive character (it's been over a year and a half) on World A --

And, that name is taken on every single other world -- but never logged in. (shows, that character cannot be added, on the friend list)

So, I created a character on World B, with the name of an active alt of mine on World A, knowing I would get the Name-1 and a rename token. However, when I try to rename that character to the name of the inactive character, it says it's already taken and to try something else.

Does this mean that ONLY those characters you can actually create on other worlds will usurp inactive names on your world?


-Goldrush
*******

[spelunker]

Thank you for the prompt reply and the clarification. My knee-jerk reaction is disappointment with this change, but will reserve judgment until the policy is fully determined and presented in detail.

Obviously this really depends on how they implement it. 2 different rough interpretations could be made from the statements:
1. I have a character on Landy, decide to move to BW, discover I don't like it, and would rather move back to Landy. All allowable, but at this point the character can no longer be moved for free.
2. I have a character on Landy, decide to move to BW, discover I don't like it, and move back to landy. At this point, I can go try out crick for free, but can no longer move back to Landy once I've left.

To me, something like the second seems quite reasonable and favorable to players, while the first option is quite limiting. As a basic premise, people should be able to go to every surviving server once, then have 1 final decision. I'd imagine the vast majority of players will move in lockstep with their friends and kinnies, so the 'extra' free moves won't be used by a ton of people, but the limitation on total times you can move, particularly to one server, would avoid the fringe abuse that was already highlighted in the brief EU xfers session that doubtlessly bogged down the system (I heard of one person who did enough xfers back and forth to have a name with -28 at the end for example).

[spelunker]

And you still may. As she said, there will be "transfer weekends" to rebalance the population in which free transfers are allowed. Also, she had mentioned previously that they didn't know "how free it would be" when it came to transfers between the 5 remaining servers, because when the 48 hour free transfers happened they discovered exploits and methods to abuse the system.

The message is pretty clear: If you are moving from a closing server to one of the remaining 5, make sure you will want to go to THAT server, because if you are thinking of "hopping" on a server now, and to Brandywine later, you may have to pay. That has also been the message from Vyvyanne for many weeks: If you want to go to a server that is currently closed, such as Brandywine, WAIT on your current server so you get to transfer for free.

I'm actually quite happy with the proposed system, especially that free transfer weekends will be included. I'm sure that before the year is ending, we will have had one of those free transfer weekends so people DO get a chance to redistribute.

There is only a chance I may be impacted by these 'transfer weekends', there have been no promises or guarantees of anything, and as of right now I already have more characters spread across servers than I will get back in free tokens at the end of this process. All of my decisions were based on the following chain, direct from the EP, and pretty clearly not in line with what has come out today:

For those concerned about the free transfer timeline between remaining worlds that we originally set to end on October 1st, we are adjusting this plan. We will no longer have a time frame for free transfers, but are instead working out a way for everyone to have a chance to change their mind on their destination server once before having to pay to do so again.

Will any moves made in the next 2 days count against this new policy before it's actually fleshed out? I'd like to move 1 character now, but seeing as its a real shot in the dark what other servers will be like without all the closing servers also moving around, I'd rather not make a move and then have it mean I can't make further ones on that character in the future without knowing what the full policy will be.

No. Consider the transfers made until Friday part of the testing phase.

I realize that the original statement says that the change in the free transfer policy (between surviving servers) is currently being worked on. However, I'm unclear as to what this original statement and this subsequent exchange are suggesting. Is it that:


1) The tentative end date (10/01) for free transfers is being lifted, and free transfers between surviving servers will take place indefinitely until some point at which all closing servers have been opened up for transfers to the surviving servers. ("We will no longer have a time frame for free transfers...")

or

2) Having a period of free transfers is going to be replaced with a finite number of free transfers (e.g., two per character) to be used whenever. ("...a way for everyone to have a chance to change their mind on their destination server once before having to pay to do so again.")

or

3) These and other options are all being considered.

#2 is the most likely scenario.

The only thing you've said that I can feel confident in is not moving a character until you know for sure where you want to be, but based on the above chain and Vyvyanne's posting history, up until today, how could I have really known that? That leaves moves I've made from potentially 3 closing US servers, as well as moves I've made on the 'free xfer' weekend between the 5 servers that I now have essentially now guaranteed way of undo-ing.

The way I read it is that when a transfer weekend happens, it is for all remaining servers, not just for 1 server.

As far as wanting a change from Brandywine, do it NOW! They opened up transfers from Brandywine and Evernight today. (From, not to).

This is precisely the type of bad advice that is a potential for problems. This person wants a change from BW, and you suggest do it "NOW!" yet to which server? Less than half of the closing servers have migrated, so how can they know which is best for them when these new servers populations haven't been established. They seem to be a pvp oriented player, so how can they check out end-game/pvp action on freepside without making a transfer now? They can't even send 1 freep to every server besides BW to test and then consolidate them all. How can you also be reading that when a transfer weekend happens, it is for all remaining servers? We have one of these transfer weekends up right now, and its not remotely that, its a 1 way ticket off 2 servers, and a 1 way ticket to 1 of 4 servers. Vyvyanne has said that these will be done to help balance server populations, who's to say that these openings won't just be 1-way tickets off the largest server and to the smallest one?

[maartena]

There is only a chance I may be impacted by these 'transfer weekends', there have been no promises or guarantees of anything, and as of right now I already have more characters spread across servers than I will get back in free tokens at the end of this process. All of my decisions were based on the following chain, direct from the EP, and pretty clearly not in line with what has come out today:

The only thing you've said that I can feel confident in is not moving a character until you know for sure where you want to be, but based on the above chain and Vyvyanne's posting history, up until today, how could I have really known that? That leaves moves I've made from potentially 3 closing US servers, as well as moves I've made on the 'free xfer' weekend between the 5 servers that I now have essentially now guaranteed way of undo-ing.


This is precisely the type of bad advice that is a potential for problems. This person wants a change from BW, and you suggest do it "NOW!" yet to which server? Less than half of the closing servers have migrated, so how can they know which is best for them when these new servers populations haven't been established. They seem to be a pvp oriented player, so how can they check out end-game/pvp action on freepside without making a transfer now? They can't even send 1 freep to every server besides BW to test and then consolidate them all. How can you also be reading that when a transfer weekend happens, it is for all remaining servers? We have one of these transfer weekends up right now, and its not remotely that, its a 1 way ticket off 2 servers, and a 1 way ticket to 1 of 4 servers. Vyvyanne has said that these will be done to help balance server populations, who's to say that these openings won't just be 1-way tickets off the largest server and to the smallest one?

Yep, it is very true that they have changed stance on the transferring for some time. We will have to wait till they announce what/when these "free transfer weekends" will happen. I am pretty sure that they will happen after the new hardware is in place, which is still scheduled before Thanksgiving.

The reason I am suggesting to transfer off of Brandywine NOW, is simply..... because they might change their mind again. There could be such a mass exodus to e.g. Gladden that Gladden will now become majorly congested, and they will have to put the kabash on everything before it gets out of hand.

What I am saying is: If you don't want to be on Brandywine, take your chance now, before they decide they need to stop it because of population balance issues.... and then you may have to wait again until the free transfers are happening in some free transfer weekend.

Also, do keep in mind that although FREE transfers are changing (again), you will always have the opportunity to throw some money at it. Not ideal, I know.... but at least you won't be completely shut out if you miss free transfer windows and have more than 3 characters to move.

[Karfi]

Ummm, guys? None of those worlds is mine. Neither are the selectable chars...
Bug report?

[Srale]

I guess this transfer test round is only for remaining US servers - as did Vyvyanne mention in this post:
"We are releaseing a patch this morning with the improvements and at that time we will open up the service for 48 hours for the 5 Remaining US worlds: Arkenstone, Crickhollow, Landroval, Gladden and Brandywine (off world only) to shuffle among themselves. The service will then be turned off again Friday morning as we assess the data and wait for some of the new hardware effort to catch up to our transfer progress."

So that mean if you are on remaining EU servers there is no transfers this time.

[Thalifea]

I guess this transfer test round is only for remaining US servers - as did Vyvyanne mention in this post:
"We are releaseing a patch this morning with the improvements and at that time we will open up the service for 48 hours for the 5 Remaining US worlds: Arkenstone, Crickhollow, Landroval, Gladden and Brandywine (off world only) to shuffle among themselves. The service will then be turned off again Friday morning as we assess the data and wait for some of the new hardware effort to catch up to our transfer progress."

So that mean if you are on remaining EU servers there is no transfers this time.

Speaking for myself I have characters on all 5 of those servers and I am not seeing any characters listed when I click the transfer button.

[Lightbulba]

Bug reported.
Problem is, that I have toons on both US and EU servers. None is listed.

[Sakoals]

Same thing here.bug report has been submitted.

[Frelorn]

Thanks for the reports, please make sure you are submitting bug reports as well. These will help us better track down the issue.

[einhart32]

Sweet, the only realm on my list is the realm I want to transfers to! Bug submitted, altho, the drop down boxes give you ###### choice categories.

[maartena]

Thanks for the reports, please make sure you are submitting bug reports as well. These will help us better track down the issue.

Thanks for the help. I am at work right now so I can't launch the game. (I can run the launcher from an RDP session to my house, which I have done).

Wanted to note the following:

After all the successful reports this morning, I went in and clicked transfer again: All characters seemed to be in their right places. I noticed I had some "shared" items left on Landroval (I have no toons there) and on Crickhollow (forgot this morning), so I decided to transfer the shared items from Landroval to Arkenstone. I accepted the transfer. However, I am still waiting on a confirmation email... and on top of that, my Transfer window shows no more worlds as above people have been reporting.

My guess is that the transfer of shared items from Landroval to Arkenstone is "in limbo" somewhere, and until it processes (or not), nothing will be shown. I will keep trying

At the same time, my OTHER account (2 VIP accounts) works perfectly still, so I am pretty sure that issue may be account related. I will fiddle with my second account now, and see if I can transfer any "leftovers" to Arkenstone.

EDIT: Looking at my 2nd account I see shared items on all 5 servers.... I guess that is possible as you will get some shared "crafting packs" pretty soon after you get out of intro and do the crafting bits to select your crafts.... and possibly some other shared things that I don't remember.

EDIT2: Email came in for shared items transfer from Landroval to Arkenstone and.... all my characters shows again.

So conclusion: Everything IS working perfectly still, it just took some time (maybe about 10 minutes), and if you do NOT see any characters/servers, could it just be that a previous transfer is still ongoing?

[Cormaeg]

Yup, same problem. No worlds show up despite having toons on 3 or so of them. Submitted bug report.