...yes. I've known entire kinships I raided with that are now gone because there haven't been many bad decisions. Outside of raiding, however, yes, there weren't many bad decisions made (/s)
VIP only support (while at the same time dropping most features of it), continuous server problems (lag, delays, chat functionality breaking), problematic content releases (numerous reported/unfixed bugs, screen clippings and bugged quest resources), lootbox favoured meta (can't wait for gambling laws to move up in the world and see how'd they deal with them, this game is still technically operating illegally for Netherlands, just surprised nobody reported it), class balance ignorance...I can go on and further explain every single one here, but what does it matter when a good majority of the population S-keys and tries to provide input into matters they can't comprehend, to them, GAME IS PERFECT!!!AND IF YOU CRITIQUE YOU CAN LEAVE!!11!!1 (Looking at you, Landy and Laurelin players)
Right now, Im not sure how the logic for this ... let's face it, glorified quest pack locked behind a paywall (certainly not an expansion, it has less content than Mordor), is. There is sometimes a spike in population when new content drops and people come back, but there's no way that many would be even tempted. Props to returnees (again, /s)
But, why is LOTRO then still here? It's simple, massive budget cuts.
A few months ago, there was a roster leak, with a spreadsheet of employees in each department and they were pretty much running on skeleton crew, not sure for how long but it's certainly been a while. You can see the cuts happening, mostly in the art department first:
- Uniquely drawn maps were gone since Central Gondor, replaced by a zoomed out topography which looks hideous
- Many items between classes started sharing appearances and many textures have been repurposed. This has been a trend since Pelennor/Throne days.
- Many reused assets, some that have no business belonging there
- AM instance is just repurposed Angmar, they made literally nothing new for it, other than the boss, but I wouldn't even dare say that, the disfigurements looks like they downloaded an owl model from Sharebin and contorted it to fit on another model
- No new assets have been made for the entirety of Minas Morgul and Northern Anduin, even Shelob was just a glorified spider model with the same animations, Rhukhor was just a suited up Angmarim model with a larger bucket helm that was enlarged from Dolvaethor without the spikes
- 3 mans were entirely recycled mobs and content, they didn't even bother making animations for their "specific" attacks.
- Let's move even more back, Hrimil was the last actually unique asset developed, with new animations and rigging (even though they look a bit jagged and not fluid)
- Again, entirety of all instances was recycled content and we saw literally nothing new in any of them. Hell, they didn't even bother changing the Arnorian symbols on Avaburg
- I'll just say it here again, for emphasis. I'm fine with lesser/landscape mobs sharing skins or having low effort put into them, maybe even some for 3 mans. But 6 mans and especially raids should not look like the same henchmen that we fought on landscape, it's completely breaking the one unique thing LOTRO has, world building.
So yeah, that's why the game is still around. It's not because, of your implied sarcasm, that the changes (or lack thereof) didn't chase away people. They did. It's just that there have been so many budget and staff cuts in the back that are really starting to haemorrhage into the game itself at a much larger scale. And the next update is more of the same, repurposed assets, lack of balancing, more progression gating.