"Having a private beta with an NDA" usually equals to "We are too cheap to hire professional testers".
Regardless, the tone [attitude] shown by Sapience toward that guy (a customer, the kind of people who keep Turbine in business), who wanted to help Turbine with the beta but couldn't, is puzzling.
Was high-handedness mentioned in that job description ? If I were to talk to a customer like that, a written warning would be the mostly likely outcome.
Oh well, life must be nice as a CM.
There was nothing wrong with what he said. He flat out told them they won't have to worry about there problem anymore because of the NDA violation. Quite frankly I have no sympathy at all for someone who revokes there NDA like that person did given they are told explicitly in there beta invite not to talk about beta outside the beta forums. If someone cannot do that then whatever happens to them ol well. I have never seen so many fragile snowflakes & drama mama's as gaming forums have.