Quote Originally Posted by Laurelinarien View Post
It's extremely frustrating not to arrive to a solution for something that should've worked in the first place. But at least people reporting naming issues are getting support responses. Many of us with other transfer issues (me included) have been waiting for a first sign of life for several days.

So, at this point, all I can think of is how the money they're receiving from us via subs and store hasn't translated into more support staff.
When I create a ticket via F7, I'm told expceted response time approximately 5 hours. Is that simply when people are at the office?
Raise a new ticket.