Can't log in after u33.0.5 patch? Easy fix here.

[Tralfazz]

I understand that many people are having trouble logging in after today's patch, u33.0.5. Many others who are able to log in have found that many of their settings are not as they remember. And some of those folks can't remember what their settings were in order to put them back as they like them. This is happening only to those people who were running the 64-bit client before today's u33.0.5 patch.

Fortunately, there is an easy fix for this:
1- Be sure LOTRO is not running, neither the LOTRO launcher application nor one of the LOTRO clients.
2- Go to ~/Documents/The Lord of the Rings Online (My Documents\The Lord of the Rings Online if you're on a PC) and look for the following two files:
UserPreferences.ini
UserPreferences64.ini.bak
3- Open both of those files with your favorite text editor.
4- In UserPreferences.ini, DELETE everything except the sections headed by [Launcher] and [User_X].
5- In UserPreferences64.ini.bak, COPY everything. Note that UserPreferences64.ini.bak should not include sections headed by [Launcher] or [User_X]. If your UserPreferences64.ini.bak does include those sections, do not include those sections in your COPY action.
6- In UserPreferences.ini, PASTE everything you just copied. Paste it below the existing [Launcher] and [User_X] sections.
7- SAVE your changes to UserPreferences.ini then QUIT out of your text editor.

You can now run the LOTRO launcher application and when you get back to the game you should see all your settings as you left them yesterday.

I am posting this in LOTRO General Discussion & Feedback, PC Technical Support, and Mac Technical Support.

[totovalie]

Bonjour, merci pour la solution mais pour ma part j'ai aucun fichier du nom que tu as donner dans UserPreferences.ini et UserPreferences64.ini.
Je commence à en avoir marre que a chaque MAJ il y est des soucis..
On va encore attendre des jours pour pouvoir jouer à cause d'ajout d'ornementation de maison et d'animaux.
Houra vive LOTRO

[Tralfazz]

Bonjour, merci pour la solution mais pour ma part j'ai aucun fichier du nom que tu as donner dans UserPreferences.ini et UserPreferences64.ini.
Je commence à en avoir marre que a chaque MAJ il y est des soucis..
On va encore attendre des jours pour pouvoir jouer à cause d'ajout d'ornementation de maison et d'animaux.
Houra vive LOTRO

Translated via Google:

Hello, thank you for the solution but for my part I have no file of the name you gave in UserPreferences.ini and UserPreferences64.ini.
I'm starting to get fed up that with each update there are worries..
We will still wait days to be able to play because of the addition of house ornaments and animals.
Hooray long live LOTRO

Are you using a Mac?

Did you go to the folder ~/Documents/The Lord of the Rings Online? Some people don't know what the tilde symbol means in this context, the full file path is:
THE NAME OF YOUR COMPUTER/Users/YOUR USER ACCOUNT NAME/Documents/The Lord of the Rings Online

I'm happy to help but you'll need to provide more detailed information than, "I have no file of the name you gave..."