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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    • Threads: 5,004
    • Posts: 21,671
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 05:48 PM
    • Replies: 0
    • Views: 3,484
    Apr 10 2020, 05:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 3,990
    Nov 19 2018, 03:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 11,415
    May 03 2018, 03:03 PM Go to last post
  4. Sticky: Support Limited on Saturday, July 17th

    Started by CS_Alkaid, Jul 14 2017 04:32 PM
    1 Deleted Post(s)
    Thread deleted by CS_Alkaid
  5. Sticky: Support Adjustment

    Started by PlusDust, May 31 2016 01:45 PM
    1 Deleted Post(s)
    Thread deleted by CS_Alkaid
    Reason
     No longer relevant
  6. Sticky: Customer Service Profiles

    Started by TheColdblue, Apr 29 2015 04:20 PM
    1 Deleted Post(s)
    Thread deleted by CS_Alkaid
    Reason
     No longer relevant
  7. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 18,060
    Jun 12 2015, 04:58 PM Go to last post
  8. Sticky: Account Support Tips and Suggestions

    Started by SpectreVortex, Apr 27 2015 12:11 AM
    1 Deleted Post(s)
    Thread deleted by Cordovan
    Reason
     outdated
  9. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 23,137
    Apr 26 2015, 11:50 PM Go to last post
  10. Sticky: Premium Services and Character Transfers Sticky

    Started by TheColdblue, Apr 21 2014 01:15 PM
    1 Deleted Post(s)
    Thread deleted by Cordovan
    Reason
     outdated
  1. The End!

    Started by lefty2022, Oct 17 2022 11:52 AM
    • Replies: 4
    • Views: 14,825
    May 02 2023, 01:07 AM Go to last post
  2. Subscription cancelling "in progress"

    Started by Joliscka, Apr 24 2023 03:47 PM
    • Replies: 2
    • Views: 2,350
    Apr 24 2023, 04:41 PM Go to last post
  3. Forum posting permissions?

    Started by Trurlius, May 01 2020 10:25 AM
    • Replies: 10
    • Views: 3,134
    Apr 22 2023, 06:26 PM Go to last post
  4. Dollar to Euro conversion

    Started by Polemarhos, Apr 20 2023 07:15 PM
    • Replies: 0
    • Views: 778
    Apr 20 2023, 07:15 PM Go to last post
    • Replies: 0
    • Views: 1,025
    Apr 19 2023, 02:54 PM Go to last post
  5. Standing Stone Games Customer Service

    Started by SSG_Alkaid, Dec 19 2016 02:16 PM
    11 Pages
    1 2 3 4 5 6 7 ... 11
    4 Deleted Post(s)
    • Replies: 255
    • Views: 98,298
    Apr 14 2023, 10:36 PM Go to last post
  6. Game help

    Started by pjstrommen58, Apr 11 2023 01:33 AM
    • Replies: 1
    • Views: 710
    Apr 11 2023, 03:10 AM Go to last post
    • Replies: 0
    • Views: 1,053
    Apr 06 2023, 03:37 AM Go to last post
  7. Account password change attempt

    Started by dakker, Apr 03 2023 09:39 PM
    • Replies: 0
    • Views: 915
    Apr 03 2023, 09:39 PM Go to last post
  8. Add a new subscription to my current account

    Started by beastybunny, Apr 03 2023 07:24 PM
    • Replies: 0
    • Views: 802
    Apr 03 2023, 07:24 PM Go to last post
  9. [Evernight] Characters gone

    Started by TheQuickFox, Mar 17 2023 10:03 AM
    • Replies: 3
    • Views: 967
    Mar 18 2023, 07:10 AM Go to last post
  10. Angry Shared storage not transfering

    Started by GoPackers, Mar 15 2023 02:37 PM
    • Replies: 1
    • Views: 804
    Mar 15 2023, 04:50 PM Go to last post
  11. Missing points from Rivendell Supporter Pack

    Started by Eartholloth, Mar 13 2023 03:56 AM
    1 Deleted Post(s)
    Thread deleted by Cordovan
  12. Old Characters / Dead Servers

    Started by Madhatter1, Mar 05 2023 02:54 AM
    • Replies: 2
    • Views: 787
    Mar 08 2023, 07:13 PM Go to last post
  13. Long time away - All characters gone?

    Started by trevor7782, Mar 05 2023 07:31 PM
    • Replies: 1
    • Views: 893
    Mar 05 2023, 08:09 PM Go to last post
  14. Characters and servers

    Started by Adanrath, Feb 27 2023 02:29 PM
    • Replies: 2
    • Views: 966
    Feb 27 2023, 07:33 PM Go to last post
  15. Lost Account/cosmetics

    Started by andinic28, Feb 01 2023 04:40 PM
    • Replies: 2
    • Views: 1,258
    Feb 01 2023, 06:38 PM Go to last post
  16. How to retrieve an old account?

    Started by Nyelle, Jun 05 2018 01:15 PM
    • Replies: 16
    • Views: 20,816
    Feb 01 2023, 02:05 PM Go to last post
  17. Missing Kinship Items Post Transfer

    Started by Tael, Jan 23 2023 01:57 PM
    • Replies: 0
    • Views: 1,138
    Jan 23 2023, 01:57 PM Go to last post
  18. Question Question. Shared Items transfer

    Started by megalovemen, Jan 21 2023 07:33 AM
    • Replies: 1
    • Views: 1,013
    Jan 21 2023, 11:56 AM Go to last post
  19. Cannot purchase Before the Shadow

    Started by mjk47, Jan 04 2023 03:24 PM
    • Replies: 1
    • Views: 1,849
    Jan 06 2023, 04:03 PM Go to last post
  20. Unhappy Long term issue

    Started by SlipKISSik, Aug 26 2022 06:15 PM
    • Replies: 4
    • Views: 2,075
    Jan 01 2023, 10:08 PM Go to last post
  21. Kinship Rename

    Started by maartena, May 06 2016 08:23 PM
    • Replies: 4
    • Views: 6,083
    Dec 22 2022, 08:05 PM Go to last post
  22. I have requested help since October 2022

    Started by Ariwen55, Dec 21 2022 01:08 PM
    • Replies: 2
    • Views: 10,285
    Dec 22 2022, 11:57 AM Go to last post
  23. Server logon issue

    Started by SITP, Dec 22 2022 11:51 AM
    • Replies: 0
    • Views: 809
    Dec 22 2022, 11:51 AM Go to last post
    • Replies: 4
    • Views: 4,610
    Dec 21 2022, 05:43 PM Go to last post
  24. Cannot complete purchase of Before the Shadow

    Started by mjk47, Dec 21 2022 04:43 PM
    • Replies: 0
    • Views: 1,262
    Dec 21 2022, 04:43 PM Go to last post
  25. Question One question

    Started by WUK, Dec 17 2022 07:04 AM
    • Replies: 1
    • Views: 1,037
    Dec 17 2022, 10:57 AM Go to last post
  26. Issues with UI

    Started by caramsith, Dec 12 2022 01:28 AM
    • Replies: 7
    • Views: 2,047
    Dec 13 2022, 11:04 AM Go to last post
  27. Debit cards no longer accepted?

    Started by Thagrune, Nov 20 2022 09:33 AM
    • Replies: 2
    • Views: 2,735
    Dec 07 2022, 06:41 PM Go to last post
    • Replies: 2
    • Views: 1,910
    Dec 03 2022, 10:53 AM Go to last post
  28. Can't purchase VIP

    Started by Ragwort, Nov 16 2022 10:32 AM
    • Replies: 7
    • Views: 1,951
    Nov 30 2022, 12:23 PM Go to last post
  29. Purchased Writs not received

    Started by Kelethel, Nov 23 2022 08:27 PM
    • Replies: 4
    • Views: 1,739
    Nov 29 2022, 04:04 PM Go to last post
  30. Good bye I guess.

    Started by Arnolde, Aug 12 2022 12:12 PM
    • Replies: 10
    • Views: 6,704
    Nov 25 2022, 11:07 AM Go to last post
  31. Before the Shadow pre-order not working

    Started by Maggwin, Sep 30 2022 05:00 PM
    • Replies: 3
    • Views: 1,933
    Nov 23 2022, 01:22 PM Go to last post
    • Replies: 2
    • Views: 1,851
    Nov 16 2022, 04:36 PM Go to last post
  32. Payment source is already on file

    Started by reverendmaggot, Nov 10 2022 02:56 PM
    • Replies: 0
    • Views: 1,315
    Nov 10 2022, 02:56 PM Go to last post
  33. Visa Prepaid Card

    Started by Amarthwen, Oct 24 2022 06:04 AM
    • Replies: 1
    • Views: 16,031
    Oct 26 2022, 12:21 PM Go to last post
  34. 15th Anniversary rewards

    Started by RSScions, Oct 18 2022 11:08 PM
    • Replies: 2
    • Views: 1,280
    Oct 19 2022, 10:10 PM Go to last post
    • Replies: 0
    • Views: 2,850
    Oct 15 2022, 09:48 AM Go to last post

 
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