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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,004
    • Posts: 21,671
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 3,351
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 3,826
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 11,183
    May 03 2018, 02:03 PM Go to last post
  4. Sticky: Support Limited on Saturday, July 17th

    Started by CS_Alkaid, Jul 14 2017 03:32 PM
    1 Deleted Post(s)
    Thread deleted by CS_Alkaid
  5. Sticky: Support Adjustment

    Started by PlusDust, May 31 2016 12:45 PM
    1 Deleted Post(s)
    Thread deleted by CS_Alkaid
    Reason
     No longer relevant
  6. Sticky: Customer Service Profiles

    Started by TheColdblue, Apr 29 2015 03:20 PM
    1 Deleted Post(s)
    Thread deleted by CS_Alkaid
    Reason
     No longer relevant
  7. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 17,798
    Jun 12 2015, 03:58 PM Go to last post
  8. Sticky: Account Support Tips and Suggestions

    Started by SpectreVortex, Apr 26 2015 11:11 PM
    1 Deleted Post(s)
    Thread deleted by Cordovan
    Reason
     outdated
  9. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 22,849
    Apr 26 2015, 10:50 PM Go to last post
  10. Sticky: Premium Services and Character Transfers Sticky

    Started by TheColdblue, Apr 21 2014 12:15 PM
    1 Deleted Post(s)
    Thread deleted by Cordovan
    Reason
     outdated
  1. The End!

    Started by lefty2022, Oct 17 2022 10:52 AM
    • Replies: 4
    • Views: 12,835
    May 02 2023, 12:07 AM Go to last post
  2. Subscription cancelling "in progress"

    Started by Joliscka, Apr 24 2023 02:47 PM
    • Replies: 2
    • Views: 2,031
    Apr 24 2023, 03:41 PM Go to last post
  3. Forum posting permissions?

    Started by Trurlius, May 01 2020 09:25 AM
    • Replies: 10
    • Views: 2,644
    Apr 22 2023, 05:26 PM Go to last post
  4. Dollar to Euro conversion

    Started by Polemarhos, Apr 20 2023 06:15 PM
    • Replies: 0
    • Views: 561
    Apr 20 2023, 06:15 PM Go to last post
    • Replies: 0
    • Views: 839
    Apr 19 2023, 01:54 PM Go to last post
  5. Standing Stone Games Customer Service

    Started by SSG_Alkaid, Dec 19 2016 01:16 PM
    11 Pages
    1 2 3 4 5 6 7 ... 11
    4 Deleted Post(s)
    • Replies: 255
    • Views: 91,448
    Apr 14 2023, 09:36 PM Go to last post
  6. Game help

    Started by pjstrommen58, Apr 11 2023 12:33 AM
    • Replies: 1
    • Views: 432
    Apr 11 2023, 02:10 AM Go to last post
    • Replies: 0
    • Views: 788
    Apr 06 2023, 02:37 AM Go to last post
  7. Account password change attempt

    Started by dakker, Apr 03 2023 08:39 PM
    • Replies: 0
    • Views: 739
    Apr 03 2023, 08:39 PM Go to last post
  8. Add a new subscription to my current account

    Started by beastybunny, Apr 03 2023 06:24 PM
    • Replies: 0
    • Views: 625
    Apr 03 2023, 06:24 PM Go to last post
  9. [Evernight] Characters gone

    Started by TheQuickFox, Mar 17 2023 09:03 AM
    • Replies: 3
    • Views: 692
    Mar 18 2023, 06:10 AM Go to last post
  10. Angry Shared storage not transfering

    Started by GoPackers, Mar 15 2023 01:37 PM
    • Replies: 1
    • Views: 596
    Mar 15 2023, 03:50 PM Go to last post
  11. Missing points from Rivendell Supporter Pack

    Started by Eartholloth, Mar 13 2023 02:56 AM
    1 Deleted Post(s)
    Thread deleted by Cordovan
  12. Old Characters / Dead Servers

    Started by Madhatter1, Mar 05 2023 01:54 AM
    • Replies: 2
    • Views: 598
    Mar 08 2023, 06:13 PM Go to last post
  13. Long time away - All characters gone?

    Started by trevor7782, Mar 05 2023 06:31 PM
    • Replies: 1
    • Views: 716
    Mar 05 2023, 07:09 PM Go to last post
  14. Characters and servers

    Started by Adanrath, Feb 27 2023 01:29 PM
    • Replies: 2
    • Views: 710
    Feb 27 2023, 06:33 PM Go to last post
  15. Lost Account/cosmetics

    Started by andinic28, Feb 01 2023 03:40 PM
    • Replies: 2
    • Views: 1,023
    Feb 01 2023, 05:38 PM Go to last post
  16. How to retrieve an old account?

    Started by Nyelle, Jun 05 2018 12:15 PM
    • Replies: 16
    • Views: 20,221
    Feb 01 2023, 01:05 PM Go to last post
  17. Missing Kinship Items Post Transfer

    Started by Tael, Jan 23 2023 12:57 PM
    • Replies: 0
    • Views: 951
    Jan 23 2023, 12:57 PM Go to last post
  18. Question Question. Shared Items transfer

    Started by megalovemen, Jan 21 2023 06:33 AM
    • Replies: 1
    • Views: 798
    Jan 21 2023, 10:56 AM Go to last post
  19. Cannot purchase Before the Shadow

    Started by mjk47, Jan 04 2023 02:24 PM
    • Replies: 1
    • Views: 1,574
    Jan 06 2023, 03:03 PM Go to last post
  20. Unhappy Long term issue

    Started by SlipKISSik, Aug 26 2022 05:15 PM
    • Replies: 4
    • Views: 1,751
    Jan 01 2023, 09:08 PM Go to last post
  21. Kinship Rename

    Started by maartena, May 06 2016 07:23 PM
    • Replies: 4
    • Views: 5,615
    Dec 22 2022, 07:05 PM Go to last post
  22. I have requested help since October 2022

    Started by Ariwen55, Dec 21 2022 12:08 PM
    • Replies: 2
    • Views: 10,096
    Dec 22 2022, 10:57 AM Go to last post
  23. Server logon issue

    Started by SITP, Dec 22 2022 10:51 AM
    • Replies: 0
    • Views: 624
    Dec 22 2022, 10:51 AM Go to last post
    • Replies: 4
    • Views: 3,965
    Dec 21 2022, 04:43 PM Go to last post
  24. Cannot complete purchase of Before the Shadow

    Started by mjk47, Dec 21 2022 03:43 PM
    • Replies: 0
    • Views: 1,084
    Dec 21 2022, 03:43 PM Go to last post
  25. Question One question

    Started by WUK, Dec 17 2022 06:04 AM
    • Replies: 1
    • Views: 814
    Dec 17 2022, 09:57 AM Go to last post
  26. Issues with UI

    Started by caramsith, Dec 12 2022 12:28 AM
    • Replies: 7
    • Views: 1,618
    Dec 13 2022, 10:04 AM Go to last post
  27. Debit cards no longer accepted?

    Started by Thagrune, Nov 20 2022 08:33 AM
    • Replies: 2
    • Views: 2,458
    Dec 07 2022, 05:41 PM Go to last post
    • Replies: 2
    • Views: 1,584
    Dec 03 2022, 09:53 AM Go to last post
  28. Can't purchase VIP

    Started by Ragwort, Nov 16 2022 09:32 AM
    • Replies: 7
    • Views: 1,555
    Nov 30 2022, 11:23 AM Go to last post
  29. Purchased Writs not received

    Started by Kelethel, Nov 23 2022 07:27 PM
    • Replies: 4
    • Views: 1,434
    Nov 29 2022, 03:04 PM Go to last post
  30. Good bye I guess.

    Started by Arnolde, Aug 12 2022 11:12 AM
    • Replies: 10
    • Views: 6,191
    Nov 25 2022, 10:07 AM Go to last post
  31. Before the Shadow pre-order not working

    Started by Maggwin, Sep 30 2022 04:00 PM
    • Replies: 3
    • Views: 1,744
    Nov 23 2022, 12:22 PM Go to last post
    • Replies: 2
    • Views: 1,640
    Nov 16 2022, 03:36 PM Go to last post
  32. Payment source is already on file

    Started by reverendmaggot, Nov 10 2022 01:56 PM
    • Replies: 0
    • Views: 1,074
    Nov 10 2022, 01:56 PM Go to last post
  33. Visa Prepaid Card

    Started by Amarthwen, Oct 24 2022 05:04 AM
    • Replies: 1
    • Views: 15,689
    Oct 26 2022, 11:21 AM Go to last post
  34. 15th Anniversary rewards

    Started by RSScions, Oct 18 2022 10:08 PM
    • Replies: 2
    • Views: 1,058
    Oct 19 2022, 09:10 PM Go to last post
    • Replies: 0
    • Views: 2,585
    Oct 15 2022, 08:48 AM Go to last post

 
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