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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
 
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  1. Free Player Assistance

    If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

    Forum Actions:

    Forum Statistics:

    • Threads: 5,004
    • Posts: 21,671

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Forum: Account Support Questions

  1. Angry Devs are useless and won't reply to help solve my issue

    Started by ShiraReaver, Mar 01 2020 07:31 AM
    • Replies: 3
    • Views: 1,214
    lort8819
    Apr 02 2020, 10:59 AM Go to last post

  2. Turns out scaming is ok in this game

    Started by Alko, Mar 17 2020 05:05 PM
    1 Deleted Post(s)
    • Replies: 5
    • Views: 1,605
    IcarusLSC
    Mar 26 2020, 05:09 PM Go to last post

  3. Cannot find old characters from Vilya

    Started by Zyriel, Feb 20 2020 06:57 PM
    • Replies: 11
    • Views: 2,015
    Thaladar_LOTRO2
    Mar 25 2020, 05:14 PM Go to last post

  4. The shadow of Mordor quest/instance

    Started by Dathuca, Nov 06 2019 01:33 PM
    • Replies: 4
    • Views: 1,288
    scrawfo93
    Mar 24 2020, 02:57 PM Go to last post

  5. Character Creation Issues

    Started by sonicseven, Mar 24 2020 10:36 AM
    • Replies: 2
    • Views: 640
    sonicseven
    Mar 24 2020, 02:02 PM Go to last post

  6. @Cordovan Feedback about lotro support in/out of the game

    Started by Grimstborith, Jul 30 2019 03:05 PM
    2 Pages •
    1 2
    1 Deleted Post(s)
    • Replies: 35
    • Views: 11,332
    Cordovan
    Mar 24 2020, 11:51 AM Go to last post

  7. Subscription not making me a VIP in game.

    Started by Suzina, Mar 22 2020 12:34 PM
    • Replies: 2
    • Views: 716
    Suzina
    Mar 22 2020, 09:37 PM Go to last post

  8. Question hair?

    Started by BrainiacXL, Mar 20 2020 08:12 PM
    • Replies: 1
    • Views: 655
    Sovereign50
    Mar 20 2020, 09:09 PM Go to last post

  9. Purchased Helms Deep Expansion - Not Showing on my Account

    Started by kyleh613, Mar 08 2020 12:04 PM
    • Replies: 4
    • Views: 683
    kyleh613
    Mar 09 2020, 11:28 AM Go to last post

  10. Can't Login (No Answer from support)

    Started by Sapphir, Feb 18 2020 05:36 PM
    2 Deleted Post(s)
    • Replies: 0
    • Views: 577
    Sapphir
    Feb 18 2020, 05:36 PM Go to last post

  11. Angry Lost Characters

    Started by VincentVegahun, Oct 26 2019 03:30 AM
    • Replies: 6
    • Views: 2,061
    Brynson
    Feb 17 2020, 05:26 PM Go to last post

  12. Old server transfers currently unavailable

    Started by Hydo5, Feb 14 2020 05:13 AM
    • Replies: 0
    • Views: 428
    Hydo5
    Feb 14 2020, 05:13 AM Go to last post

  13. Question Can't find my account/Haven't heard from Support

    Started by spr808, Nov 23 2019 03:45 PM
    • Replies: 16
    • Views: 1,956
    Nengeleth
    Feb 12 2020, 05:20 PM Go to last post

  14. Can't log on my RK

    Started by mhg_957, Feb 03 2020 08:46 PM
    • Replies: 1
    • Views: 515
    cdq1958
    Feb 04 2020, 05:23 PM Go to last post

  15. Monthly 500 LP

    Started by mykidstjz, Feb 04 2020 06:30 AM
    • Replies: 0
    • Views: 414
    mykidstjz
    Feb 04 2020, 06:30 AM Go to last post

  16. Mordor expansion bought in 11/17 not showing on account.

    Started by jugger181, Jan 30 2020 03:47 PM
    • Replies: 0
    • Views: 566
    jugger181
    Jan 30 2020, 03:47 PM Go to last post

  17. Expired certificate on signup page redirect

    Started by Pony-o, Jan 27 2020 02:03 PM
    • Replies: 0
    • Views: 467
    Pony-o
    Jan 27 2020, 02:03 PM Go to last post

  18. Should I be concerned - no characters on login page

    Started by secpar, Jan 26 2020 02:57 PM
    • Replies: 4
    • Views: 682
    Polymachos
    Jan 27 2020, 10:22 AM Go to last post

  19. My Character Name being a dupilicate and chance at the original?

    Started by twistedmetalplayer21, Jan 20 2020 11:35 PM
    • Replies: 3
    • Views: 680
    twistedmetalplayer21
    Jan 22 2020, 02:45 PM Go to last post

  20. Post Turbine account page appears to be not working

    Started by Shadalarion, Jan 16 2020 10:11 PM
    • Replies: 2
    • Views: 545
    Shadalarion
    Jan 18 2020, 04:50 PM Go to last post

  21. Dev Help Please - System Not Excepting Kinship Name

    Started by KyrieEleison, Jan 17 2020 08:29 PM
    • Replies: 0
    • Views: 410
    KyrieEleison
    Jan 17 2020, 08:29 PM Go to last post

  22. Red face 2011 Player

    Started by XxgermanyxX, Dec 18 2019 09:23 PM
    • Replies: 3
    • Views: 935
    Gildoriel
    Jan 12 2020, 08:44 AM Go to last post

  23. Account compromised - Ticket gone stale..?

    Started by Vuguroth, Jan 10 2020 04:37 AM
    • Replies: 1
    • Views: 455
    Halphast
    Jan 10 2020, 11:27 AM Go to last post

  24. LOTRO Client not loggin in anymore

    Started by TamX, Jan 06 2020 01:18 PM
    • Replies: 1
    • Views: 653
    Caljulip
    Jan 09 2020, 10:29 AM Go to last post

  25. Can't download Minas Morgul - Download button is missing

    Started by Whoopingstick, Jan 06 2020 10:26 PM
    • Replies: 2
    • Views: 540
    Whoopingstick
    Jan 07 2020, 07:55 AM Go to last post

  26. Store purchases not delived

    Started by mjk47, Jan 04 2020 06:58 AM
    • Replies: 13
    • Views: 1,017
    aaron_boh
    Jan 06 2020, 01:18 AM Go to last post

  27. 9+ hours and no Minas Morgul Product Key

    Started by Aerras, Dec 23 2019 07:15 PM
    • Replies: 8
    • Views: 1,204
    WanderingBliss
    Jan 04 2020, 09:16 AM Go to last post

  28. Characters/Game Inaccessable

    Started by SunJian, Dec 24 2019 12:06 PM
    • Replies: 2
    • Views: 661
    Druidsfire
    Jan 01 2020, 05:54 PM Go to last post

  29. Entering new credit card details

    Started by Atrixzia, Dec 30 2019 10:22 AM
    • Replies: 2
    • Views: 596
    RiverBirch
    Dec 31 2019, 12:07 AM Go to last post

  30. How many times do we have to pay the Minas Morgul expansion to get the confirmation mail ?

    Started by BELLADOR, Nov 07 2019 11:04 AM
    • Replies: 3
    • Views: 804
    Altair6
    Dec 29 2019, 08:47 PM Go to last post

  31. That order number does not exist

    Started by Tech6425, Dec 22 2019 09:53 AM
    • Replies: 6
    • Views: 976
    Fatslapper49
    Dec 23 2019, 06:51 PM Go to last post

  32. Launcher problems/account login issues

    Started by jonasty, Nov 17 2019 11:40 AM
    • Replies: 5
    • Views: 1,336
    cdq1958
    Dec 17 2019, 09:24 PM Go to last post

  33. Renewal subscription whereas no renewal activated

    Started by Marcassite, Dec 08 2019 12:32 PM
    • Replies: 0
    • Views: 457
    Marcassite
    Dec 08 2019, 12:32 PM Go to last post

  34. Unhappy Lots went missing today

    Started by markc, Dec 07 2019 02:17 PM
    • Replies: 1
    • Views: 851
    Rotbart
    Dec 07 2019, 03:09 PM Go to last post

  35. Still missing Store Items and Points and cannot contact Support

    Started by Darkain, Dec 07 2019 01:58 AM
    • Replies: 1
    • Views: 675
    Altair6
    Dec 07 2019, 08:23 AM Go to last post

  36. Transfers from closed servers needed

    Started by jwall37, Dec 03 2019 03:43 PM
    • Replies: 8
    • Views: 1,081
    maartena
    Dec 05 2019, 03:09 PM Go to last post

  37. Poor Support Policy

    Started by Dene, Dec 03 2019 02:08 PM
    • Replies: 0
    • Views: 474
    Dene
    Dec 03 2019, 02:08 PM Go to last post

  38. Refund requested, not receiving "Letter of Destruction"

    Started by Goink, Dec 02 2019 11:41 PM
    • Replies: 0
    • Views: 566
    Goink
    Dec 02 2019, 11:41 PM Go to last post

  39. Minas Morgul Ultimate Fan Bundle Purchase - Not Received

    Started by Swashbuckler, Dec 01 2019 08:16 AM
    • Replies: 4
    • Views: 1,091
    deepz00ne
    Dec 01 2019, 06:29 PM Go to last post

  40. Missing LOTRO Points and several items purchased via ingame Store

    Started by Lillipia, Dec 01 2019 09:40 AM
    • Replies: 0
    • Views: 570
    Lillipia
    Dec 01 2019, 09:40 AM Go to last post
 
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