This baffles me as well. First, it doesn't present the SSG team in a positive light. Secondly, you're basically using the player base as free testers due to inadequate staffing. I realize it lets them promote the game (if you can actually call it promotion) with no additional cost, but in the end it hurts them more than anything else because it highlights their many shortfalls.
We should have one week of beta testing right before the product goes live. The build that is presented to us should be as near as complete/polished as possible with only minor tweaks here and there needed. Instead, we get an alpha product and what goes to live is in some cases still a beta build.