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  1. Replies
    6
    Views
    1,842

    You can increase quest description text by...

    You can increase quest description text by clicking the small arrows along the bottom of the panel, or by holding down the CTRL key + sliding the mouse scroll wheel when your mouse cursor is over the...
  2. Replies
    118
    Views
    13,005

    When a loophole/exploit is discovered, we are...

    When a loophole/exploit is discovered, we are forced to take necessary action to address the underlying problem and the method is not always ideal. I cannot discuss details in this particular case...
  3. Thread: Censorship???

    by Silorien
    Replies
    11
    Views
    2,509

    When this happens, it is almost always...

    When this happens, it is almost always unintentional. The majority of the problem stems from our transition a few years back from a data source of simple word tokens to a data source of regular...
  4. Replies
    118
    Views
    13,005

    We are fine-tuning the rate as well as...

    We are fine-tuning the rate as well as investigating stack options, but the latter will take time. All transactions in the game should be throttled; barter transactions had just been a long...
  5. Coming soon

    Coming soon
  6. Replies
    2
    Views
    1,163

    On our to-do list

    On our to-do list
  7. Replies
    6
    Views
    1,628

    Already on our to-do list

    Already on our to-do list
  8. This is fixed and will go out with next week's...

    This is fixed and will go out with next week's patch. In the meantime, you can disable "Player Mesh Combining" under Options->Advanced Graphics to resolve the problem, but that could adversely affect...
  9. Replies
    11
    Views
    2,526

    This is fixed and will go out with next week's...

    This is fixed and will go out with next week's patch. In the meantime, you can disable "Player Mesh Combining" under Options->Advanced Graphics to resolve the problem, but that could adversely affect...
  10. Sorry for the confusion, but the fix will only...

    Sorry for the confusion, but the fix will only prevent new characters from encountering the problem. Existing female Stout-axe characters will have to be manually corrected by customer service...
  11. Replies
    61
    Views
    12,645

    Unfortunately, the ripcord for this tech isn't...

    Unfortunately, the ripcord for this tech isn't working as expected. I already have a fix that should make its way into the game next week.
  12. Replies
    68
    Views
    95,280

    We identified a missing symlink on our Akamai...

    We identified a missing symlink on our Akamai host that would prevent various CEF related files from patching. This is a separate issue from the previous Steam issue, but would result in a...
  13. Replies
    13
    Views
    18,891

    We identified a missing symlink on our Akamai...

    We identified a missing symlink on our Akamai host that would prevent various CEF related files from patching. This is a separate issue from the previous Steam issue, but would result in a...
  14. Replies
    4
    Views
    7,964

    The fixed skinning pack has been uploaded. Thanks...

    The fixed skinning pack has been uploaded. Thanks for letting us know about the missing files!
  15. Replies
    73
    Views
    10,488

    The floaty name visibility issues have been fixed...

    The floaty name visibility issues have been fixed and will go out in the next patch.
  16. Replies
    4
    Views
    7,964

    Official Update 25 Skinning Pack

    The official Skinning Pack for Update 25 is now available over at LOTRO Interface:

    Get it here
  17. Replies
    1
    Views
    4,183

    Official Update 25 Lua Documentation

    The official Lua Documentation for Update 25 is now available over at LOTRO Interface:

    Get it here
  18. Thanks for posting this. I traced the problem to...

    Thanks for posting this. I traced the problem to our localization data. As suspected, the translation is the same for whether you have previously completed the repeatable quest, or never completed...
  19. We modified the configuration to correctly handle...

    We modified the configuration to correctly handle the installation attempt on 32-bit versions of Windows, as well as a separate fix for Wine clients. You should be able to run the launcher now...
  20. We are packaging a new DLL that needs to install...

    We are packaging a new DLL that needs to install with the launcher to address a problem that occurs when starting 64-bit clients. We made a modification about an hour ago that is now affecting the...
  21. We have added Microsoft Visual C++ 2010...

    We have added Microsoft Visual C++ 2010 Redistributable Package (x64) to the launcher pre-requisite list. It should (as of now) automatically download and install this package the next time the...
  22. You (and anyone else affected) will need to...

    You (and anyone else affected) will need to install the 64-bit Microsoft Visual C++ 2010 SP1 Redistributable Package:
    https://www.microsoft.com/en-us/download/details.aspx?id=13523

    We...
  23. Please try the procedure cdq1958 described above....

    Please try the procedure cdq1958 described above. That should tell you whether or not you're missing a required DLL.
  24. Please try running the launcher as admin to see...

    Please try running the launcher as admin to see if that makes a difference.
  25. I have removed the suggestion to install the...

    I have removed the suggestion to install the OpenAL redistributable package. Update 24.2.3 scheduled for tomorrow will provide new OpenAL Soft OpenAL32.DLLs for both 32-bit and 64-bit clients, and as...
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