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I'm in the same situation with one of my characters. As for submitting tickets to get the attention of support, I've submitted 3 in the last 2 months, and they haven't responded to any of them. Is...

There doesn't seem to be any in-game support at all anymore. There's no way to request help/support from a GM in game and you have to create a new "help" account to submit tickets. Here it is April...

It doesn't work. I created an account, tried the contact support button and the only thing I could do is respond to the FAQ. It didn't matter how I approached the issue, I could not submit a...

"Kosmetische Ausrüstungssteckplätze" would probably be more accurate, but man what a mouthful.

I don't think it's going to happen. The scheduled downtime is in about 4 more hours and the logon server is still down. They will probably make it just one big long downtime.

When did this start, and when will it be fixed? Gladden works, I haven't tried any of the others.

*But you didn't say how you resolved the problem! Or, did you...?