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Got a response over a week ago they were forwarding the ticket and took over a week to get that response. Pretty disappointed as I too have a stolen account issue. ;(

Got a responses they forwarded ticket to group to review.....fingers crossed.

Going on a week now with no reply to tickets. :( As a player for over a decade, very disheartening.

I did get in contact with Xsolla and they at least were very responsive. They said they could reverse the charges made but they would also ban the account from being able to be used so if you don't...

How do you contact Xsolla? Appreciate the help.

Needing help - tickets 183906 and 183966 - Account compromised and $500+ in fraud

Needing help - tickets 183906 and 183966 - Account compromised and $500+ in fraud

Needing help - tickets 183906 and 183966 - Account compromised and $500+ in fraud

Needing help - tickets 183906 and 183966 - Account compromised and $500+ in fraud

Needing help - tickets 183906 and 183966 - Account compromised and $500+ in fraud

Needing help - tickets 183906 and 183966 - Account compromised and $500+ in fraud

Needing help - tickets 183906 and 183966 - Account compromised and $500+ in fraud

Needing help - tickets 183906 and 183966 - Account compromised and $500+ in fraud

Needing help - tickets 183906 and 183966 - Account compromised and $500+ in fraud

I don't have permission to start a thread yet due to starting a FTP character to try and get ahold of anyone to help with compromised account. :(

Needing help - tickets 183906 and 183966

Going on 2 days now w/o a response. :( Needing help - tickets 183906 and 183966

My account was compromised and also $500+ in fraudulent charges made to my Paypal account as well. I have a ticket opened for the fraudulent charges and a second for regaining access to account since...