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Best method is use an email only used for this account, one that itself as protection such as Gmail. Change your password monthly, using a random mix of Cyrillic and Latin letters such as...

Sadly, SSG has the worst customer service of any western MMO in the industry. While they are helpful at times, most of the time they are dismissive and even confrontational. The production team (not...

I am a big critic of some things SSG does- such as how poor their customer support is- how at times; they can have a lot of hubris towards the community. How they have monetized festivals and...

The vitriol here is amazing. Anyone who claims SSG hates its player-base or is doing X to make people quit, etc is just lashing out. Classes are bloated and hard to balance, have been since they...

So a high level character will be able to go to these new lands and do all the content without a problem? Deeds, etc. No landscape lockouts once completed?

I have no doubts we will start seeing more MC being used as "resets" in LOTRO now. There quest to make the game more monetization friendly was just a ploy to make it appear surface level to attract...

I hope those who bought the CE or Ultimate editions of these get them again for the Anniversary ...

It is free of charge for access if you have a VIP subscription. This is the same model used by games such as ESO, sept LOTRO has become more generous than ESO by leaps now. For just downloading the...

You just described a fixed income- (other than the over abundance of subs, that is on the person to make hard choices), as I stated prior ... the ( ) where examples not only-cases of.

With all of...

Unless you are a kid or so tight on a fix income (disabled, elderly, college), never understood how someone who actually plays LOTRO (meaning 2+ hours a day) won't stay subbed when at just 10 a month...

This move is to lower costs to the player (and encourage VIP) by supplementing it with adding and keeping new players. Future expansions won't cost more than they currently do unless the industry...

Eh, so when you buy a movie for 20 bucks and then a year later you see it in the bargain bin for 3.50, do you get angry about it? If so, maybe you may have an issue to be frank. No one told you to...

These changes are to get new players to feel there is more for them in the game right off, whether they are VIP or not. All a positive thing. Far as existing VIP players ... your reply seems to be...

They need to remove the Ancient Script cap, so much stuff will clog our limited storage space or just have to be plain destroyed. Also, where is the non-LI things outside embers? Why not had a...

I have ALWAYS felt that having 3 specs per class was FAR too many and seemed an attempt to "WoWify" LOTRO's class progression system. Having 3 sets split how a class works, a good example of this is...

They need to return past in-game mounts to in-game purchases as an option or remove the Deeds entirely from the game. If not, they need to drastically lower the mithril coin cost and/or make them...

A 70 Mithril Coin cost ... which is roughly 20-25 bucks per for an item that was in-game and taken out and monetized after 2 season cycles.

Can we please get older festival mounts available for in-game festival tokens. Finishing those Deeds are so expensive, it's almost impossible for the average person to afford- especially these days.

Something has to be done about the new player experience. I am sorry, but it doesn't seem to be hooking people. I love LOTRO, been here since 2007 and recently I have tried to get several friends to...

I am curious, why didn't SSG try also adding XP modes to Shadowfax (heck even Treebeard)? Could have been a system that works just like the Difficulty (remove XP gains from the Difficulty). Does not...

Moved to Player Suggestions Forum ...

One thing I wish was mentioned in your interview with Louey7 is about Festival Mounts. When Midsummer launched, we noticed mounts were available for both festival currency and Mithril Coins. There...

I think the giant red affect squares and the eye on the list of buffs/debuffs on the character affect list is really enough to warn people. Yes, the fire pillars is beyond silly lore-speaking ... I...

Can we please remove the screen blur effect caused by "Sauron debuffs" or at the very least link it with the Dread Effect toggle in Options. Also the overhead massive eye above everyone's head for...

It is important to hold a company's feet to the fire when they are not offering the product/service being paid for. It is vital to call out bad practices, dishonestly and just plain greed (such as...