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  1. Replies
    13
    Views
    3,704

    Did you use the same login for both DDO and...

    Did you use the same login for both DDO and LOTRO? And are you logging into the right account? You can try going to the myaccount page and click on the "forgot username" link (under the username...
  2. My wife and I were here back then as well, and...

    My wife and I were here back then as well, and still here now. Worked half a day so I could be home and get on the server when it went live. Today we were gathering Anorien resources with our level...
  3. Removed because it (and other removed features)...

    Removed because it (and other removed features) bogged down the forums to the point of them being unreliable (slow and causing problems for users).
  4. Thread: Poll Option

    by Penter-Kar
    Replies
    1
    Views
    943

    I doubt very much that Turbine would do this. ...

    I doubt very much that Turbine would do this. They have stated repeatedly there is no value in polls. In fact, their Community Guidelines state that they consider polls to be the same as spam. I...
  5. Replies
    2
    Views
    405

    Treat it as a stolen account and follow the...

    Treat it as a stolen account and follow the directions in the Fraud Prevention FAQ. And no, never post your account (or personal) information. Good luck to you...
  6. Replies
    3
    Views
    520

    You will need to contact Account Management so...

    You will need to contact Account Management so they can correct it for you.
  7. Replies
    2
    Views
    322

    Email is not as reliable as it once was. Some of...

    Email is not as reliable as it once was. Some of the email providers will delete emails at their front ends if they get flagged as spam (which auto-replies many times will), and they will not tell...
  8. Replies
    1
    Views
    434

    If you still have not received all the benefits...

    If you still have not received all the benefits for VIP then contact Account Management and they can take care of it for you. As for the travel routes, you may need to talk to the stable masters at...
  9. Replies
    2
    Views
    617

    There is an option to turn on for this. Open the...

    There is an option to turn on for this. Open the Options panel and go to the UI Settings. Under Floating Information, near the end of the list, select (check) Chat Bubbles. That should be what you...
  10. Replies
    19
    Views
    3,729

    Contact Account Management for assistance. ...

    Contact Account Management for assistance. Calling is best as they will be able to take care of it while you're on the phone with them.
  11. Replies
    6
    Views
    1,002

    Except the message isn't really isn't a generic...

    Totally agree with you - I see that a lot in my profession. Many times we'll get an error that says 'I can't display the error, so here's a generic error message.'. Hate that!:mad:[/QUOTE]
    ...
  12. Replies
    1
    Views
    759

    Yes it is possible to create a new subscription...

    Yes it is possible to create a new subscription instead of upgrading the existing subscription. You will need to contact Account Management to get it straightened out.
  13. Replies
    5
    Views
    1,155

    Each Turbine account (username/password) can have...

    Each Turbine account (username/password) can have multiple game subscriptions on it. A LOTRO subscription is required to play LOTRO. A DDO subscription is required to play DDO. And so on. The...
  14. Replies
    9
    Views
    1,415

    You are not having the same issue as the previous...

    You are not having the same issue as the previous posters, as they have forum titles of "Member" whereas yours is "Newbie". The number of posts you make is not the issue. It is the quality of the...
  15. Replies
    7
    Views
    722

    They do not shut down an entire department to...

    They do not shut down an entire department to train new recruits. They do, however, shut down an entire department to train the staff on things like new systems being added (prior to them going...
  16. Replies
    1
    Views
    736

    When your forum title (under your forum name in...

    When your forum title (under your forum name in the post) becomes "Member" the posting restrictions will be lifted. While it is "Newbie" you will be restricted to where you can post. Also,...
  17. Replies
    4
    Views
    562

    The higher the level the character is the more...

    The higher the level the character is the more data it has associated with it. For example, more deeds and quests (both completed and in-progress), more skills and traits, more crafting levels, and...
  18. Replies
    219
    Views
    25,723

    Shared Storage and Wardrobe are account level and...

    Shared Storage and Wardrobe are account level and not server level. When you buy or upgrade Shared Storage or Wardrobe all servers have the same amount of space in them. If you create a new...
  19. Replies
    16
    Views
    645

    Not true at all. The Restoration Policy...

    Not true at all. The Restoration Policy specifically states they can return in-game mail sent to the wrong player, but only if it has not been opened. The GMs have the capability of seeing all mail...
  20. Actually, the Dev Notes were linked to by the...

    Actually, the Dev Notes were linked to by the wiki (Housing Management, under Foreclosure) which is how I found it. Getting there on the wiki was a bit of a workout, though...
  21. Depends on the thread you are trying to reply to....

    Depends on the thread you are trying to reply to. If you give us a link to the thread we may be able to see if it is restricted. Some threads are closed/locked or can only be posted to by a Turbine...
  22. Per the Update 11 Dev Notes...

    Per the Update 11 Dev Notes on housing, a final foreclosure warning is sent after the house has been locked for 180 days (~6 months). The owner then has 60 days (~2 months) to bring payments current...
  23. Replies
    12
    Views
    1,156

    So long as you contact them while the sale is in...

    So long as you contact them while the sale is in effect, they will honor the sale price even if they don't get to your ticket until after the sale is over. They go by the time/date the ticket was...
  24. Replies
    1
    Views
    584

    Visa discontinued the UltimatePay and Ultimate...

    Visa discontinued the UltimatePay and Ultimate Game Card services towards the end of last year (end of October 2014 I think).
  25. Replies
    6
    Views
    735

    I suspect that to make the Enmity deeds appear...

    I suspect that to make the Enmity deeds appear you need to kill a mob appropriate to the deed.
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