Sadly the entire bearded females addition, which is a little weird and completely unnecessary, overshadowed the conversation. This is also not as much about any lore purity, because there is nothing wrong with various ethnicities and skin colors in Middle-earth in the lore.
Beards is a part of it, to be sure, and people question why do that anyway, but main reasons for overall disappointment and lore outbreak seem to be:
- no options reminiscent of POC characters we actually see in LOTRO's Middle-earth
- many of the styles some people been asking for aren't there (=utterly ignored feedback it would seem?)
- many NPCs still sport many amazing hair styles that aren't available to players and nothing alike provided to players (so same as above)
- old straight, long, more regular hairstyles look plain bad, compared to the new ones, but no new ones in this category added
- they removed all limits, yet still can't have elven hairstyles on men or some dwarven beards for men
- but you can have a female beard! (questionable importance)
- overall the saturation of highly specific hairstyles for 30+ newly created hairstyles, at the expense of everything mentioned above
- no new beards
- no paint or perhaps tattoos feature, some people mentioned they expected Beorning paint to be made available at least
- no new origins reflective of various places of Middle-earth to choose from, only the currently existing Western places despite being able to create a literal Far Asian man (sooo... from beyond the bounds of the map of Middle-earth I reckon, far East of Rhun, would be neat if that was an actual mentioned place with its own name, say in the origin text)
Granted, I think they added this statetement to release notes?
"We know there is more work to do to offer a wider variety of character creation options, and we will be following up this release with additional options in the future."
So hopefully we get more things!