LOTRO Lotteries Known Issues - Updated 12/29/10

[Sapience]

Known Issues

Transferred Characters
This is a known issue in the my.lotro.com system where transferred characters are overly sentimental about their first home. You should not sign up characters for lotteries unless they are listed in the world they currently reside; we will be unable to deliver prizes to them. We are working on the underlying issue.

Archived Characters
Characters that have not been logged into the game recently will not appear on your selection screen. These characters cannot enter the lotteries, if you would like to insure that all of your characters are eligible, please log them all in on a regular basis. In some cases Characters will display in your list, but will generate an error when you attempt to enter them into a lottery because they have been Archived. Simply log all your characters in before trying to enter them into the lottery. This will resolve the issue.

"More Widgets" Option not displaying
Some browsers (IE 9 Betas for example) do not correctly display the "more widgets" option. If you are using IE8, turning compatibility mode off should resolve the issue. Users of IE6 should know that browser is not supported. If you still cannot see the option or are unable to add the widget you can navigate directly to the lottery page using the following URL: http://my.lotro.com/home/lottery. Please note, you will still need to be logged in to use this page.

I won a lottery in the future?
There is an issue with repeating lotteries that will cause any lottery of the same type that you have won to constantly update its times. This will appear as if you have won lotteries you did not get prizes for or as lotteries you have won that don't end until some point in the future. Example: You win the Festive presents lottery on Monday at 2PM. It starts again on Tuesday at 3:45PM. Once the system sets up this lottery, your winning lottery from Monday will update to show you have 'won' the lottery that doesn't end for another 24 hours. Likewise, it will show you as having won that lottery, and the next one, and the next one, as long as the Festive Present lottery is repeating. In reality you have won it once and will not get mail or prizes for the inaccurate time stamps. You didn't actually win those. Sorry.