Great Lottery is Back, how do I enter?

[Ascus2]

I think something basic is missing from the FAQ page, how do I enter?

[Sapience]

from the FAQ

Lottery Widget does not appear on your my.lotro.com page
If you are not seeing the Lottery widget, you may need to enable it on your my.lotro.com page. To do so, please consult the Lorebook Guide. Please note, you must be logged into the community site for lotteries to display.

You need to be on your my.lotro.com page, and logged in. If you do not see the widget, follow the directions listed in the guide linked above. Once you have the widget displayed click where it says to "Enter to Win the Lottery! Click Here".


Also, moved this where it belongs.

[Ascus2]

Generally a person will start with a question "How do I enter" not "how do I add a widget to my my.lotro.com page?"

Also IE9, does not show "more widgets" button, but FF, Opera, and Chrome appear to do ok. However when ever I try to actually enter anything. I get

" Error: An error occured while processing your request. We apologize for the inconvenience. "

[Duwis]

Generally a person will start with a question "How do I enter" not "how do I add a widget to my my.lotro.com page?"

Also IE9, does not show "more widgets" button, but FF, Opera, and Chrome appear to do ok. However when ever I try to actually enter anything. I get

" Error: An error occured while processing your request. We apologize for the inconvenience. "

If you are trying to enter all your characters at once, try entering them one at a time or in small batches. We've recently identified an issue where characters not logged in for a long time or have not had data scraped in a long time are causing errors like this.

[Ascus2]

If you are trying to enter all your characters at once, try entering them one at a time or in small batches. We've recently identified an issue where characters not logged in for a long time or have not had data scraped in a long time are causing errors like this.

Some of the characters on servers that I no longer play seem to be causing the problem. If I unselect the characters that do not show a level or class, the process works. Thanks.

Sounds like I need to get rid of some characters I no longer wish to play.

[Rossul]

If you are trying to enter all your characters at once, try entering them one at a time or in small batches. We've recently identified an issue where characters not logged in for a long time or have not had data scraped in a long time are causing errors like this.

You can tell the "bad" ones for now because no character level is shown. Leaving those out, I had no problem.

[Sapience]

Some of the characters on servers that I no longer play seem to be causing the problem. If I unselect the characters that do not show a level or class, the process works. Thanks.

Sounds like I need to get rid of some characters I no longer wish to play.

As noted in the Known issues, if you haven't logged them in they may not appear or may cause an error. Just log them in and the error will go away.

Also, IE 9 is beta software and currently unsupported. Try using IE 8 or Firefox.

[Darmokk]

Generally a person will start with a question "How do I enter" not "how do I add a widget to my my.lotro.com page?"

Also IE9, does not show "more widgets" button, but FF, Opera, and Chrome appear to do ok. However when ever I try to actually enter anything. I get

" Error: An error occured while processing your request. We apologize for the inconvenience. "

The "add widgets" thing is also both small and colored low contrast here on Chrome. It is pretty much invisible until you start searching for the term widget and run through a couple time to make it highlight and blink.

Not a good UI, IMHO.

[Skuzzie]

i also found that if you are already logged in on My.Lotro.com... you have to log out and back in to get the widget icon to show... hope someone didnt already say this cause i did not scroll up lol

[shadowrider97]

Is there no way to clear out the past winners from the list or do I really have to just keep looking thru them from last year?E

[strick9]

Couldn't see the widgets with IE8 but was able to see them Firefox.

Le sigh.

[chrisd1114]

I'm using IE8 and couldn't see the "add widgets" until I turned compatibility view off (It's the button to the left of the refresh button, next to the address bar).

[Melde]

Hi adding my two cents in, can't find the widget adder no matter what I do in IE8, no luck in Chrome or Firefox either...

[Darmokk]

They removed it because it permanently disabled lotteries for some people because of technical problems.

I'd really like to know who picked the software packages the new community non-site runs on.

[Duwis]

They removed it because it permanently disabled lotteries for some people because of technical problems.

The lottery widget has not been removed; we are tracking down an issue some are having when adding it to their page, but it is live and active for all. The "more widgets" link is an IE specific styling issue we are also tracking down.

[Dragonmuse]

I do not have a lottery widget or a widget adding icon.
Now what?

[robnkarla]

I do not have a lottery widget or a widget adding icon.
Now what?

You can try one of the following:

Use the direct link - http://my.lotro.com/home/lottery

or

Disable "Compatibility View" if you are on IE. When the view is on, the more widget button will not appear.

[Adjael]

I have no, "add widgets," and when I go to the lottery page it says I have no eligible characters. My account is VIP so what's going on. I am on Chrome and I'm confused.

[Newtoo]

I have no, "add widgets," and when I go to the lottery page it says I have no eligible characters. My account is VIP so what's going on. I am on Chrome and I'm confused.

i've never used Chrome but do you perhaps have popups turned off? if you do, maybe enable them just to see if that turns up your missing characters... i am assuming all of your characters are at least level 10, since i believe that's the minimum for the mounts.