Upgraded to windows 7 64 bit, no more crashes

[zombie3000]

I had a horrible time when it came to crashes with ROR, after trying everything possible, a friend of mine asked me what type of processor i had, he looked it up and found out that i had a 64 bit processor, and i was running a 32 bit version of windows 7, so i upgraded... and to my surprise! no more crashes!

Its obvious that turbine has an office full of 64 bit machines, and 32 bit is no longer compatible with lotro.
(until they come up with a fix of course)

I have to say, that i put in a ticket almost a week ago, and NEVER received any kind of confirmation that they were working on my problem. Turbine needs to step it up when it comes to customer service.

So those of you still on 32 bit machines.. this is one way of fixing it..

[cossieuk]

The game is a 5 year old 32 bit game so people should not need to buy a new OS, or a new PC just to play it.

[PenrodBarker]

It's more likely that the clean operating system install cleared up whatever was causing your crashes, not the reasons you gave, which are flawed. LOTRO is a 32-bit process and there are plenty of folks running 32-bit machines that aren't having problems. There have also been many with 64-bit systems having crashes. So saying, "Get a 64-bit system/OS" isn't a magic bullet solution, it just coincidentally worked in your case.

[Elyara]

Well, it also worked in my case. Upgraded to 64-bit Windows 8 from 32-bit Vista, so far so good.

[defrule]

I hope you didn't pay for the change to 64bit W7.

[PenrodBarker]

Well, it also worked in my case. Upgraded to 64-bit Windows 8 from 32-bit Vista, so far so good.

Again, more likely due to the clean OS, drivers and programs install than the architecture of the OS / drivers / programs. I typically do a fresh Windows install at least once a year for just this very reason.

[RedlineJunkie]

The game is a 5 year old 32 bit game so people should not need to buy a new OS, or a new PC just to play it.

SoA was a 5 year old 32 bit game that supported DirectX 9. RoR is a new game update that has some seriously heavy texture loading going on in the new zones, higher memory usage/leaks, with DirectX 11 supported features. Much has changed with the game in 5 years, and I would argue if your PC is 5 years old you DO need a new PC to play it!

[Rippentuck]

You may have stopped crashing because an upgrade to 64-bit did something similar to this for you.

By the way, I suggest all those with 32 bit Windows follow the instructions in that post. It did wonders for me. Read it carefully.


Rip

[zombie3000]

This post is what inspired me to install the 64bit os, i guess you do not have to pay for 64bit windows as long as you have a 32 bit license.. so i downloaded it, burned it and crashes are gone! played for a good 4 hours, no problems what so ever.

You may have stopped crashing because an upgrade to 64-bit did something similar to this for you.

By the way, I suggest all those with 32 bit Windows follow the instructions in that post. It did wonders for me. Read it carefully.


Rip

And thanks to ChromiteSwiftpaw for this post.. My Key for 32 bit worked fine in the 64 bit os

Just a note: Please post your results when using this workaround. I'd like to hear from people who have had this be successful for them as well as people who haven't (so I can hopefully suggest things to help fix their problem).

Oh, another note. Did you know that if you have a license for Windows 7 32-bit you can download Windows 7 64 bit and use that same license in it?

The DVD-ROM .iso images are available for download legitimately. Here's a blog post with links to the .iso image downloads:

Links for Windows 7 SP1 ISO from Microsoft’s Official Distributer

So if you're tired of mucking around in Windows 7 32-bit you can just switch to 64-bit and not have to worry about it and also have the full use of your 4 GB+ of RAM if you have that much.

[zombie3000]

WOW, I try to post some helpful information.. and people still cant help but complain/troll. I AGREE that i shouldnt have to upgrade from a 32 bit install, to 64 bit to play a 5 year old game, BUT you have to take this into consideration, ROR is an upgrade to a 5 year old game, and we are now shooting across Rohan at high speed, loading textures at high speed.. I have had numerous people tell me that a clean install would NOT fix my problems.. including Turbine.. I also have read NUMEROUS posts here on teh forums where people do clean installs with no change, so those who think a clean install will fix your problems, I would save your time..

It's more likely that the clean operating system install cleared up whatever was causing your crashes, not the reasons you gave, which are flawed. LOTRO is a 32-bit process and there are plenty of folks running 32-bit machines that aren't having problems. There have also been many with 64-bit systems having crashes. So saying, "Get a 64-bit system/OS" isn't a magic bullet solution, it just coincidentally worked in your case.

[zombie3000]

The game is a 5 year old 32 bit game so people should not need to buy a new OS, or a new PC just to play it.

I agree 100% and you do not have to pay

Just a note: Please post your results when using this workaround. I'd like to hear from people who have had this be successful for them as well as people who haven't (so I can hopefully suggest things to help fix their problem).

Oh, another note. Did you know that if you have a license for Windows 7 32-bit you can download Windows 7 64 bit and use that same license in it?

The DVD-ROM .iso images are available for download legitimately. Here's a blog post with links to the .iso image downloads:

Links for Windows 7 SP1 ISO from Microsoft’s Official Distributer

So if you're tired of mucking around in Windows 7 32-bit you can just switch to 64-bit and not have to worry about it and also have the full use of your 4 GB+ of RAM if you have that much.

Worked great!

[Ceolenbard]

To be fair, everyone should have a 64 bit operating system now. Been out for a long time.

[Milordas]

i think its not windows problem, but directx problem. One day i was crashing every time i tried to enter game with my chars.. first crash was after i logged out my chars i Esteldin crafting hall. then i cant login to other chars (the same char too), so i decided swith from dx11 to dx9, and game not crashed at load... ok, then i logged out again, and crashing begin again, so i switched to dx10.
so its more engine with dx problems, not windows

[Celt_Ainvar]

Question for Anyone that Upgraded to 64 Bit OS. Have you tried Reinstalling 32 bit OS frist? To rule out user issues? Basicly old drivers, corrupt drivers mybe other issues or Lotro that was Defraged?

Me I have to agree with PenrodBarker.

[zombie3000]

One of the things Turbine asked us to do was make sure our drivers were up to date, this was one of the 1st things i did, they needed updating, but the update didnt fix the issue.. Besides upgrading to a 64 bi os is VERY benificial, if you have more than 3 gigs of memory.. beacuse 32bit is capped at 3gigs, I had 4gigs with only 3 being used.. Now im using all 4.. IM NOT SAYING THAT THIS IS THE ONLY FIX PEOPLE! IM SAYING THIS WORKED FOR ME! besides, 64 bit is the future, your going to have to upgrade sooner or later..

Question for Anyone that Upgraded to 64 Bit OS. Have you tried Reinstalling 32 bit OS frist? To rule out user issues? Basicly old drivers, corrupt drivers mybe other issues or Lotro that was Defraged?

Me I have to agree with PenrodBarker.

[Laerien]

I use w7 x64 and I never crashed since RoR. I tried to hunt the memory leak but lotroclient never exceeded the 2gb used memory.

I agree that no one should need to change the OS to solve the crashes. But in this case any help is much appreciated, If it works, is good to let the others know.

[BangoTwinkletoes]

I upgraded to Win7 x64 back in July as part of a new system build. Put in a SSD HD to lotro and some other games. So far I've not had any crashes and that includes some 6 hour+ sessions getting my burg to 85.

Edit - Also running DX11.

[cloverwing]

they now switch to guild wars coz of many issues in ror, they should fix lots things, the server players are decreasing dramaticaly

[PartyPlayer]

Wow so much misinformation it makes me wonder.

I use Windows XP SP3, and it runs everything flawlessly. I had an issue with RoR release, so I decided to upgrade just my video card. I went from an Nvidia 9500 GT to an Nvidia 550 TI. I also located and uninstalled Happy Cloud. My machine, about 3 1/2 yrs old or so, now plays the game at Very High detail with 4x AntiAliasing. An older machine with excellent components will usually play any MMO out there. It has been proven that RoR uses different rendering and texturing, so once I updated just my video card my disconnect problems evapourated. I play 10 to 15 hour sessions disconnect and lag free. Avoid playing anything online with a wireless connection. A sound card is always better than onboard sound. The very same goes for your video card. Notebooks are not designed to be on for 10 to 15 hours at a time either. Use good components and you will be just fine. My old rig also plays other games perfectly fine at Very High. If you lag in towns like Bree, or Annuminas City in Evendim, look to your internet connection first. Disable your antivirus before playing the game. Do not run anything in the background. Make sure your computer has sufficiant amount of cooling fans. Make sure your hard drive(s) are not running out of space. So many things to take into account. Posting your hardware spec's is always the best place to start to determine where or how you may be lagging. To let people know as well, a virus can most definately corrupt a game during the update process since a virus can and usually will alter files on your computer. Also one last hint? The only reason you would even want to update from a 32 to 64 bit OS is to make your 64 bit software run natively. Claims of better security on a 64 bit OS is a misnomer. Only real way to be secure on the internet, is to literally not be connected to the internet. Other than that, there is no real reason to bother with a 64 bit OS at all.

[DutchEZmoder]

About a year ago i had a lot of crashes especially when moving inside a building or mapping to another region. That was when i had 32 bit windows. I used Ultra High Textures, but 32 bit windows doesn't work that good with Ultra High Textures. When i updated to 64 bit i had no more crashes in loading screens.

In RoR, i did have a lot of crashes. Most are fixed now with the patches, but sometimes my screen turns black and i have to press Alt+f4 and restart lotro to make it work again. I get a message from windows when that happens, and i think it's because of my drivers, or lotro doesn't support my graphics card maybe. I don't have this problem with other games, just lotro.

So i guess upgrading to 64 bit helps with loading screen crashes, but not any other crashes.

[PartyPlayer]

Dutch, using Ultra High Textures is something your video card handles. Your CPU that has video extensions will take care of the rest. What kind of video card are you using? I know I can go Ultra High with my video card now np using Windows XP SP3. When you install your video card, try to not use the disk that came with the video card. Go directly to the manufacturer and download the most recent unified drivers. Once you have downloaded and installed the correct and most updated drivers, make sure you update your DirectX according to the OS you use. DirectX 9 is for Windows XP, anything else is for Win7 and above.

[Pathalion]

One of the things Turbine asked us to do was make sure our drivers were up to date, this was one of the 1st things i did, they needed updating, but the update didnt fix the issue.. Besides upgrading to a 64 bi os is VERY benificial, if you have more than 3 gigs of memory.. beacuse 32bit is capped at 3gigs, I had 4gigs with only 3 being used.. Now im using all 4.. IM NOT SAYING THAT THIS IS THE ONLY FIX PEOPLE! IM SAYING THIS WORKED FOR ME! besides, 64 bit is the future, your going to have to upgrade sooner or later..

32bit Windows is not "capped at 3GB". No 32Bit operating system can address more than 4GB RAM in total. This total includes system RAM, graphic card RAM and any other RAM that maybe in your system.

[naliia]

I had LOTRO crash issues a while back. I realized that I was crashing when LOTRO helped bump my memory close to max. I tried everything I could think of--reinstalling LOTRO, reinstalling Windows, making sure my memory cards were fully functional, closing all other programs, etc. I finally upgraded to 64 bit Windows to increase the ability to utilize memory (I had plenty of memory, just couldn't use it with a 32 bit OS) and I haven't had problems since. (Note: if you purchased the retailer version of Windows 7 32 bit on a disk, you can upgrade to 64 bit for free--it's on the same disk.)

I find it interesting that there are plenty of people out there running older computers and not having a problem. Perhaps it's because you're also running an older version of Windows that isn't quite as memory-hungry? In any case, for some people, increasing your memory usage capacity by going to a 64 bit OS might help.

[Miridor_eu]

32bit Windows is not "capped at 3GB". No 32Bit operating system can address more than 4GB RAM in total. This total includes system RAM, graphic card RAM and any other RAM that maybe in your system.

And there lies the problem. The current LotRO client easily allocates more than 4GB of RAM and doesn't run smooth if it can't.

Before RoR, my performance (this on a Windows 7 x64 system with a performance index of 7.5, ATi Radeon 5870 graphics on a single 1080p monitor, updated drivers ofcourse and Corsair M3 128GB SSD) on ultra-high was smooth as butter. Now, after the update I get lag-spikes whenever the client needs to load in new textures and alt-tabbing out is a &&&&&... because it has allocated every crumb of my 4GB Ram and keeps disk-swapping (swap partition is on the 'normal' HDD to prevent excessive wear of my SSD ... I didn't really need swap-space up to now). It isn't crashing 'though.

There is 4GB more RAM coming later this week. Older DDR-2, so a bit expensive... else I would have to swap out the motherboard (MSI K9A2 Platinum, AM2+) and possibly the processor (AMD Phenom quadcore) as well. Hope the extra RAM will be enough 'though for at least another year.

[DutchEZmoder]

Dutch, using Ultra High Textures is something your video card handles. Your CPU that has video extensions will take care of the rest. What kind of video card are you using? I know I can go Ultra High with my video card now np using Windows XP SP3. When you install your video card, try to not use the disk that came with the video card. Go directly to the manufacturer and download the most recent unified drivers. Once you have downloaded and installed the correct and most updated drivers, make sure you update your DirectX according to the OS you use. DirectX 9 is for Windows XP, anything else is for Win7 and above.

I've always had a good graphics card with the latest drivers and DX9, 10, 11 support when it was released. Always nvidia and GTX versions that have a lot of memory. Simply changing from 32 bit to 64 bit solved the loading screen crashes. In 32 bit lotro gave me the message Ultra High Textures is not recommended because of the 32 bit system.