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  1. #1
    Join Date
    Apr 2007
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    0

    Checking stuck at 44% for hrs. Restarting doesn't help. Help?

    I have been stuck at Checking Produce 44% for hours. Have close and restarted many times still no change. What is the problem and how do I fix it?

    Editing: I started launcher just after the servers were shut down 4 + hours ago. I though it stopped because of no data available from Turbin and went back to bed. Now I see nothing is being down loaded. Am I suppose to think the download is done when the launcher never did this before? I don't think so.

    I checked lotro folder and it is still ~17 gig, not the 18 that bullroar is so no the download/install is not done.
    Last edited by AZHuman; Nov 20 2013 at 11:21 AM.
    I would rather be silly than grumpy.

  2. #2
    Join Date
    Apr 2007
    Posts
    375
    Mine sat at 44% for a while but it was still downloading and applying the files. Just let it do its think.

  3. #3
    Join Date
    Jun 2011
    Posts
    244
    You've patched and servers aren't up. Nothing else but patience will fix it
    Blaize, Ellorien, Melica, Rhedyn, Finriel, Aerynna, Merywen, Faelarth, and Tathriel, wandering the shores of Middle Earth.

  4. #4
    Join Date
    Mar 2007
    Posts
    529
    Go drink a coffee, eat something, maybe poop.
    come back later and it will be solved.

    Fact is the update is working for numerous folks around here (myself included).


    "Dont cry - I'll pop a token for you!"
    elen sila lumenn omentielvo

  5. #5
    Join Date
    Apr 2007
    Posts
    0

    I checked lotro folder and it is still ~17 gig, not the 18 that bullroar is so no the download/install is not

    I don't think it has worked correctly.
    I would rather be silly than grumpy.

  6. #6
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    Quote Originally Posted by AZHuman View Post
    I have been stuck at Checking Produce 44% for hours. Have close and restarted many times still no change. What is the problem and how do I fix it?

    Editing: I started launcher just after the servers were shut down 4 + hours ago. I though it stopped because of no data available from Turbin and went back to bed. Now I see nothing is being down loaded. Am I suppose to think the download is done when the launcher never did this before? I don't think so.

    I checked lotro folder and it is still ~17 gig, not the 18 that bullroar is so no the download/install is not done.
    It should take a little bit of time to get past the "checking" screen because of the expansion being much larger than a typical update, however not this long. It sounds like you may need to restart everything. By everything I mean shut down your PC then shut down your router. Restart the router, THEN restart the PC. If that doesn't work, you may actually have to cycle your cable box (or whatever you use to connect to your ISP). Leaving the launcher running hoping to 'catches' when the game patcher comes up is not something we encourage.

  7. #7
    Join Date
    Oct 2007
    Posts
    0
    Quote Originally Posted by Sapience View Post
    It should take a little bit of time to get past the "checking" screen because of the expansion being much larger than a typical update, however not this long. It sounds like you may need to restart everything. By everything I mean shut down your PC then shut down your router. Restart the router, THEN restart the PC. If that doesn't work, you may actually have to cycle your cable box (or whatever you use to connect to your ISP). Leaving the launcher running hoping to 'catches' when the game patcher comes up is not something we encourage.


    it took me about 10 minutes to get past the "checking" portion. but once it made it past it things slowly moved. plus all the players trying to download the update all at once could be bogging it down as well.


    cable internet connection where im at and it took a total 1 hour 47 minutes to download/install the Helms Deep Update. The Amount of time it will take will depend on your connection and other variables.

  8. #8
    Join Date
    Apr 2007
    Posts
    0

    Finally started after many lancher restarts.

    Well will be updated before servers up so that is good. I was just afraid I had a bad problem. Tks and have fun all.
    I would rather be silly than grumpy.

  9. #9
    Join Date
    May 2010
    Posts
    344
    I finished the download, closed then open it at 44% again
    Truth and Justice

  10. #10
    Join Date
    Jun 2011
    Posts
    1,461
    Quote Originally Posted by Sapience View Post
    It should take a little bit of time to get past the "checking" screen because of the expansion being much larger than a typical update
    My system was patched to completion but I'm now hanging at 44% trying to log into the game. Why do we have to wait minutes at this point even though the client is now up to date?

    So far I've been waiting 3 minutes and counting, it's very aggravating. I repeat, the game patched just fine, so my connection isn't the issue!

    [edit]

    Once over that long wait it now sits at 77% for another long pause, more aggravation.

    My client is patched, fix this unnecessary waste of time.

  11. #11
    Join Date
    Dec 2010
    Posts
    4
    Finished the download, sign-on screen came up... got the Error: Failed to Launch Client,
    Re-booted computer... restarted game and it brought sign on again... same error...
    I have done complete uninstall of game and have started a NEW FRESH download/install for LOTRO hoping that will solve my problem...
    Have a SUPER day!

  12. #12
    Intiaani is offline Hero Of the Small Folk 2013
    Join Date
    Aug 2011
    Posts
    17
    Anyone has solution to this? I patched client before the servers were up and was able to get to login screen, but after the servers went up I cant get past 44% :/
    Restarted pc and all but didnt help..

  13. #13
    Join Date
    Jun 2011
    Posts
    4
    Quote Originally Posted by Intiaani View Post
    Anyone has solution to this? I patched client before the servers were up and was able to get to login screen, but after the servers went up I cant get past 44% :/
    Restarted pc and all but didnt help..
    same here...

  14. #14
    Join Date
    Nov 2010
    Posts
    0
    Quote Originally Posted by Sapience View Post
    It should take a little bit of time to get past the "checking" screen because of the expansion being much larger than a typical update, however not this long. It sounds like you may need to restart everything. By everything I mean shut down your PC then shut down your router. Restart the router, THEN restart the PC. If that doesn't work, you may actually have to cycle your cable box (or whatever you use to connect to your ISP). Leaving the launcher running hoping to 'catches' when the game patcher comes up is not something we encourage.
    Have done all this - and I waited until the patch server came up to start. It took about an hour and a half to download. Is it because of all the people downloading/logging in? Is there anything else I can do? (I'm running the program as an admin as well).

    Thanks!
    . Montras (Main - Hunter 105); Goswen (Minstrel - 105): Amtu (Black Arrow R8) Aa' menle nauva calen ar' ta hwesta e' ale'quenle

  15. #15
    Join Date
    Jul 2009
    Posts
    328
    I managed to login, then quit, now stuck on 44% myself. I would guess it is due to the amount of connections now that people are getting in.

  16. #16
    Join Date
    Jun 2011
    Posts
    688
    I finished the download, logged in and after a few minutes my PC was running very slow, so I reboot my PC and now I am stuck at 44% on the check product

  17. #17
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    Quote Originally Posted by uw1975 View Post
    I managed to login, then quit, now stuck on 44% myself. I would guess it is due to the amount of connections now that people are getting in.
    Load is definitely going to play a factor while people get through the initial patch process.

  18. #18
    Join Date
    Apr 2012
    Posts
    1,212
    Mine's also been at 44% for about two hours now.

  19. #19
    Join Date
    Feb 2007
    Posts
    2,305
    Same, stuck at 44% for checking product.

    I'll give it another 10 minutes or so and then try Sapience's suggestions.

    I checked last night and the Lord of the Rings Online folder was at 17.1 Gigabytes. Is the game really that big?

    Anyhow, that number hasn't changed, so presumably it has not downloaded anything. Unless it downloads the install files elsewhere. (Or it already downloaded yesterday at some point without my noticing and that's the final size).

  20. Nov 20 2013, 01:58 PM

  21. #20
    Join Date
    Dec 2007
    Posts
    8,561
    Mine had been hung at 44% after the first update to client and its restart. Really hung that is with no network or file activity, after even rebooting.

    So I took advice here and restarted my router also. For safety did an "ipconfig /flushdns" as well. At that point it got past things and is now downloading and patching as expected! Hurrah! (or maybe it was a second reboot, who knows)

  22. #21
    Join Date
    Dec 2010
    Posts
    4,875
    tells me task status overall connecting to patch server" it stays at 33% then progress failed same this happen on the beta launch but... main game was fine
    now today it happens when Helms deep comes i don't think it my end hope it gets fixed

  23. #22
    Join Date
    Jun 2011
    Posts
    0
    Try lunching with "run as administrator" option.
    Should ease the wait.

  24. #23
    Join Date
    Mar 2007
    Posts
    199
    Quote Originally Posted by cossieuk View Post
    I finished the download, logged in and after a few minutes my PC was running very slow, so I reboot my PC and now I am stuck at 44% on the check product
    I patched early, before the servers were up. I eventually got back to where I was passed patching. But, then it failed to connect to the login server 20 times and only offered me the option to quit. So now I am stuck waiting on the patch servers again.
    Founder/Lifer 13 Characters (2 just crafting alts) all EM and Grand Masters of their trades/guilds.

  25. #24
    Join Date
    Jun 2011
    Posts
    25
    Quote Originally Posted by Lohi View Post
    Mine had been hung at 44% after the first update to client and its restart. Really hung that is with no network or file activity, after even rebooting.

    So I took advice here and restarted my router also. For safety did an "ipconfig /flushdns" as well. At that point it got past things and is now downloading and patching as expected! Hurrah! (or maybe it was a second reboot, who knows)
    I was stuck at 44%, for more than an hour, I didn't reboot, just killed the client, did the "ipconfig /flushdns" in a cmd window, and restarted the client, now its patching !

  26. #25
    Join Date
    Feb 2007
    Posts
    2,305
    Woot! Forward Iterations are commencing.

    I think it may have been resetting the router which did it.

 

 
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