I know there is another huge thread about this but no one has addressed this. I asked about it in-game and someone said "You'll get it if you relog". Oh that's helpful. /sarc
The point is, in the past we have been notified upon FIRST log-in with each character that traits have been reset. Why was that not done this time? I think that is what has contributed to the confusion and outrage among some in the community.