Information following the reopening of the game worlds from April 20th

[Cordovan]

The game worlds were brought down on Wednesday, April 20th to correct an issue with some Rune-keeper satchels not appearing in inventory. We have rolled back the game worlds to an earlier state from this morning. Please note that your game world progress is back to the state it was as of 7:00 AM Eastern (-4 GMT) Wednesday morning.

Rune-keeper characters will see their proper items after logging into the game world. We apologize for today's issues. Players who made purchases in the LOTRO Store after 7:00 AM Eastern through the worlds being brought down will see their purchases automatically refunded over the next 24 hours. If you previously claimed your 15th Anniversary gifts you will receive them again when you next log in.

[Cordovan]

Quick note as well that we are extending the Anniversary Festival by a day, so it will now run through May 11th, turning off at 3:00 AM Eastern (-4 GMT) on the 12th.

[Cordovan]

NOTE: We are aware that some items from the Log in gifts, specifically the items from the Collector's Editions, are not being granted again to people who picked them up yesterday. We are working on a fix.