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  1. #51
    Join Date
    Jun 2011
    Posts
    474

    Thumbs down Re: Did the hamsters just die?

    Quote Originally Posted by megaboy View Post
    unfortunately they havent bothered to update anything about anything on those since 12 august.

    so looking at them yesterday during the update and today during this incident netted no info...so much for keeping folks informed.
    Oh darn! That's a bit of a disappointment then, isn't it? :-/*sigh!*
    Just hope they update next time there's a similar problem then.

  2. #52
    Join Date
    Oct 2009
    Posts
    2,743

    Re: Did the hamsters just die?

    Quote Originally Posted by megaboy View Post
    unfortunately they havent bothered to update anything about anything on those since 12 august.

    so looking at them yesterday during the update and today during this incident netted no info...so much for keeping folks informed.
    We are currently experiencing technical difficulties which are preventing players from logging in to the LOTRO servers, or accessing the forums. We will update you as soon as more information becomes available. Thank you for your patience.
    Our teams have resolved the issue and our forums and servers are now available. Thank you again for your patience, and see you back in the game!
    We are currently experiencing tehnical difficulties which are preventing players from logging in to the DDO servers, or accessing the forums. We will update you as soon as more information becomes available. Thank you for your patience.
    Dungeons & Dragons Online UPDATE 9:39pm EST (GMT-4): The DDO Game Servers and web sites are now available! Thank you for your patience.
    I see all kinds of updates on Facebook - seems to me they did just fine using alternative methods of notification.

  3. #53
    Join Date
    Jun 2011
    Posts
    146

    Re: Did the hamsters just die?

    Anyone else finding there's still a lot of lag ATM?

  4. #54
    Join Date
    Sep 2010
    Posts
    522

    Re: Did the hamsters just die?

    Quote Originally Posted by Roberto_the_First View Post
    I see all kinds of updates on Facebook - seems to me they did just fine using alternative methods of notification.
    well i will admit i do not subscribe to social networks and am unsure of how to make them work.

    so can you explain why when i go to facebook.com/lotro the last entry on the wall there is about the lotro store from 12 august?

    is there is a different facebook page?

    also on the twitter side the last time i checked was ~6-7pm GMT-6 yesterday and there was nothing newer there since 12 aug.

    it seems though an hour or 2 after i checked they started tweeting, a little late since the problem was already many hours old.
    Last edited by megaboy; Aug 16 2011 at 01:13 PM.

  5. #55
    Join Date
    Aug 2008
    Posts
    1,269

    Re: Did the hamsters just die?

    That is interesting. I am not on Facebook user either but when I Googled "lotro facebook" I got the page and the top post was the information about the servers.

  6. #56
    Join Date
    Sep 2010
    Posts
    522

    Re: Did the hamsters just die?

    Quote Originally Posted by Silchas View Post
    That is interesting. I am not on Facebook user either but when I Googled "lotro facebook" I got the page and the top post was the information about the servers.
    i used the link provided by Celestra, a copy of which is shown in post #46

  7. #57
    Join Date
    Nov 2010
    Posts
    1,637

    Re: Did the hamsters just die?

    Yes, unfortunately, due to last night's issues, we were unable to properly update the forums and websites here. Both were hit with heavy performance load, resulting in slow or non-existent load times. I was actually trying to post to the forums, but was also unable to get them to load.

    If you are unable to access our main websites, our Twitter and Facebook will always have the current status of any issues that we may be experiencing. Even if you don't have accounts on either of those sites, you will be able to view our posts and updates without signing in.

    Our Twitter and Facebook links are both in my signature, so please make use of them!

    Additionally, I just cleared off last night's status updates from our Facebook page in order to keep it up-to-date and relevant. Status messages from the forums have been removed as well, as the service is healthy and those notifications are currently unnecessary.
    Seraphina Brennan -- Turbine Community Specialist
    "When in doubt, reach for the stars. That way you'll never come up short."

    Don't forget about our Facebook page! and Twitter page! =^_^= Questions on our policies? Read the community guidelines!
    I try to answer all of my PMs, but I get a lot! Sometimes I may not get back to you, but I have read your mail!

 

 
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