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  1. #1
    Join Date
    Jun 2011
    Posts
    109

    mylotro not working

    nothing on my lotro works all i get when press buttons except when posting on forum gives me this

    Error: An error occurred while processing your request. We apologize for the inconvenience.
    Error: An error occurred while processing your request. We apologize for the inconvenience.

  2. #2
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817

    Re: mylotro not working

    Please file a ticket with support so they can track this issue.

  3. #3

    Re: mylotro not working

    Quote Originally Posted by Sapience View Post
    Please file a ticket with support so they can track this issue.
    Does "Submitting a ticket" also count for the following problems:
    Error: An error occurred while processing your request. We apologize for the inconven

    Signature not updating crafting


    Cannot access My Characters Setting

    Recent Blog Posts Widget

    Amongst other things that is.....
    Cause I've already submitted a ticket a few weeks ago with a whole bunch of things that weren't working on my.lotro and I was told it was all part of the "big" problem.And loads of people have the same problems....

    Just wondering if I need to re-submit my earlier ticket.

    Thanks!
    Country: Netherlands, Current Server: Nimrodel. Future server: Landroval
    Sheherezi's an Eastemnet Cook & Farmer

  4. #4
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817

    Re: mylotro not working

    Quote Originally Posted by Shriya View Post
    Does "Submitting a ticket" also count for the following problems:
    Error: An error occurred while processing your request. We apologize for the inconven

    Signature not updating crafting


    Cannot access My Characters Setting

    Recent Blog Posts Widget

    Amongst other things that is.....
    Cause I've already submitted a ticket a few weeks ago with a whole bunch of things that weren't working on my.lotro and I was told it was all part of the "big" problem.And loads of people have the same problems....

    Just wondering if I need to re-submit my earlier ticket.

    Thanks!
    yes. Submitting a ticket helps support identify issues and escalate them to the web dev team with the right levels of priority.

  5. #5
    Join Date
    Jun 2011
    Posts
    26

    Re: mylotro not working

    Submitted to support as requested.
    But as with others mine was like Cherrio's with nothing working whatsoever so left it a few days and it seemed to repopulate with most my characters. A couple are missing still though, with my main being the big one who's missing and a few pesky creeps but well, they are pesky creeps and tend to wonder off...ever tried keeping a warg on a leash? Blog is still not responding, as is My Character Settings which is still MIA.

  6. #6
    Join Date
    Jun 2011
    Posts
    67

    Re: mylotro not working

    Submitted ticket - noticed some former EU people are now getting some updates (at least to signatures) so hoping things will improve although poor Gil still languishes at 65 even though she is now 71... But I would like to use my Blog here and at the moment cannot so hope a solution is found soon.
    Gilreth, L130 Minstrel & Armoursmith Laurelin
    Chief of Tavern Appreciation Society
    Rosmaria, Hunter & Explorer - plus numerous other alts

  7. #7
    Join Date
    Jun 2011
    Posts
    40

    Re: mylotro not working

    well i guess i am not the only one having problems with my mylotro then. anytime i go to look for something i get as far as the list of links for the topic i am searching for but then when i click on any of the links it appears to be in german and then i get an error code. i hope this will be resolved soon.
    [charsig=http://lotrosigs.level3.turbine.com/0b20c0000001e5294/01002/signature.png]undefined[/charsig]

  8. #8
    Join Date
    Dec 2009
    Posts
    1,440

    Re: mylotro not working

    I wonder how many tickets need to be filed before they start working on the blog widget that's been broken since September 15. At least this thread got a response--multiple threads have raised the broken blog widget without any answer.

  9. #9
    Join Date
    Jun 2011
    Posts
    160

    Re: mylotro not working

    Quote Originally Posted by Sapience View Post
    Please file a ticket with support so they can track this issue.
    I am embarrassed to say that despite joining in multiple forum discussions about this problem, I'd never actually thought about submitting an actual ticket.

    This I have now done.

    (It's hard to be optimistic though... you guys must have been aware of all these threads and the issue going on since migration).

    Thanks anyway
    +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+
    www.TheElders.org.uk Gathering the grey-haired, once of Gilrain now of Laurelin
    An EU-based kinship ambling through Middle Earth smelling the roses as well as killing the wolves.

  10. #10
    Join Date
    Jan 2012
    Posts
    1

    Re: mylotro not working

    my free lotro account isnt letting me creat a cariter at all why!! is it not working

  11. #11
    Join Date
    Jun 2011
    Posts
    310

    Re: mylotro not working

    Because free players are not supposed to create any work for the support-team, that's why!

    I experience some trouble with the community in other languages than english. Switching the community language to english did remove all of those error lines and auto-apologies.
    Caputo - Burglar | Drugar - Champ | Wislingard - Warden | Xenilinex - Hunter | Tonenas - RK | Rhichard - CAP

 

 

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