I remember buying an expansion a few years ago, dont remember which, the account info on the turbine site is absolutely pathetic, is there a way to get some actual account info?
Results 1 to 7 of 7
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Oct 17 2012, 04:45 PM #1
Member
- Join Date
- May 2007
- Posts
- 2
Where can i see what expansions i have?
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Oct 17 2012, 04:55 PM #2
The Well Met
- Join Date
- Jan 2011
- Posts
- 0
when you open your client to play, click "account" & log into your account page.
all your information should be there.
good luck!When in Danger, When in Doubt, Run in Circles, Scream & Shout
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Oct 17 2012, 05:05 PM #3
Member
- Join Date
- May 2007
- Posts
- 2
Like i said, my account page does not show any info about expansions.
I was able to find the email confirming an expansion i bought for DDO, but the expansion does not show in my account info.
The expansion i bought for Lotro was older and i cant find the email anymore.
I would have liked to know what i have and dont have so i can decide what to buy from their offers now, but honestly, an mmo company that is not able to maintain an informative site is not worth supporting, guess i'll pass.
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Oct 17 2012, 05:07 PM #4
Grand Poster
- Join Date
- Sep 2010
- Posts
- 2,243
It only shows the expansions for me when I'm VIP. When I'm premium it doesn't show anything. Also I was VIP the other day and ROR didn't show up anywhere on there for me either. Good luck figuring it out.
Originally Posted by kaboro
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Oct 17 2012, 05:08 PM #5
The Well Met
- Join Date
- Jan 2011
- Posts
- 0
hummm ...
when I look at my data, it has everything except for the Rohan expansion .. & that disapeared a few days ago.
/sighWhen in Danger, When in Doubt, Run in Circles, Scream & Shout
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Oct 17 2012, 05:09 PM #6
Turbine Community Team
- Join Date
- Nov 2010
- Posts
- 1,637
If you're looking for specific information regarding your account and myAccount isn't showing it, you can always call the account management team or submit a ticket to them. Either way, you can find that information at http://support.turbine.com under the "Support Center" tab.
Seraphina Brennan -- Turbine Community Specialist
"When in doubt, reach for the stars. That way you'll never come up short."
Don't forget about our Facebook page! and Twitter page! =^_^= Questions on our policies? Read the community guidelines!
I try to answer all of my PMs, but I get a lot! Sometimes I may not get back to you, but I have read your mail!
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Oct 17 2012, 05:32 PM #7
Posts a Lot
- Join Date
- Oct 2007
- Posts
- 497
As an earlier posted mentioned, at the myaccount screen if you're VIP it lists. If you're not VIP, try logging in, going to the store, and looking for expansions. Any expansions currently available that you haven't purchased will be available for sale. If you've purchased everything, you will get a message that there's nothing in that section of the store for you to buy.
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