Account status problem?

[Paragnosis]

SO far I have not found any quests in the new area (other than epic quests) and the Turbine store wants to sell me Rohan as an expansion even though I pre-ordered it. When I open up the Battle For Helm's Deep panel there is an unlock button that also wants to sell me the expansion I already have. Anybody else seeing something similar?

[Lythia]

A few folks on my server (Firefoot) have claimed they couldn't access HD even though they pre-ordered. I suggest trying to contact customer support.

[EruReborn]

In a word yes - searching forum for solution now

[Nickysmom]

Use the Specific tab of the Instance Finder.

[Paragnosis]

I can get to the battle using ctrl - J, but wasn't seeing any quests being offered. People in regional told me we must do book 11 of the epics quest line before quests show up. THat would explain it.

[Cordovan_]

This is an issue we are currently investigating. In the meantime, you should be able to get there through the Instance Finder.

[baranduin]

Having the same problem - pre-purchased the HD expansion, but when I try to launch any HD content (either from the new epic battles launcher or from the instance finder) all I get is the LOTRO Store offering to let me buy the expansion...

[Edwar368]

I seem to have a similar issue. Store wants to sell me Expansion even though I pre-ordered ages ago (and have been using the goodies that came with the pre order for weeks) - Ctrl + B brings up the Helms Deep tab, but "unlock" is highlighted
I rarely visit my "account page", but I did tonight and its says my subscription is "Free to play", is that what it normally says for a VIP player? Should there be some mention somewhere of the different expansions I have (not only Helms deep, but others I have purchased over the last few years?)

Edit:
OK, discovered that the "My account" link on here takes you to a totally different page that the "My Account" link on the Launcher (which seems a little odd) - The one on the launcher does show me having HD