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  1. #1
    Join Date
    Nov 2010
    Posts
    407

    LOTRO STORE "Something is going wrong" (Error code: 1000-0002)

    LOTRO STore invoked via character interface (lower right corner) is not Working

    page says : "It's not you, it's us, but we can help. Please contact our customer support."

    -


    Probably of the companies interest to have their micro-transaction CA$H venues to work.

  2. #2
    Join Date
    Sep 2016
    Posts
    6,276
    I was able to open the Store successfully without issue using the LOTRO Store button in the lower right of the character UI. What operating system are you using, and are you able to open the LOTRO Store using Control+S?
    Community Manager, Lord of the Rings Online
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    coolcool

  3. #3
    Join Date
    Nov 2010
    Posts
    407
    Quote Originally Posted by Cordovan View Post
    I was able to open the Store successfully without issue using the LOTRO Store button in the lower right of the character UI. What operating system are you using, and are you able to open the LOTRO Store using Control+S?

    This is opening (when that lower right interface is clicked) a browser interface (then cut and paste a Old-IE link that doesn't work into Google Chrome browser which did before all these recent updates)

    https://www.lotro.com/sites/default/...xxxxxxxxxxxxxx

    which on chrome opens to https://www.lotro.com/LOTROStore

    which then shows:

    Something is going wrong
    It's not you, it's us, but we can help. Please contact our customer support.
    Error code: 1000-0002
    Contact Us


    The Ctrl+S does the same thing (opens a box with "OPEN THE STORE IN AN EXTERNAL BROWSER" "[YES] .. [NO] " ) - gets to IE and cut/paste teh link tp Chrome gives the webpages with the error

 

 

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