Absence of evidence is not evidence of absence

[hallasan]

This notion that somehow them becoming less communicative is somehow the customers fault because we have objections to the products and prices we are offered and express them by the means provided is completely baseless. There is absolutely no evidence that this is the case beyond the supposition of those that want to defend their business practices.

They have chosen this path because they believe it maximizes their revenue, like almost all business decisions are.

I agree Turbine's poise is a business decision but as a consequence, not a 'fault', of the type of vilification received by their every action/inaction.

Also the idea of 'defending' their business practices polarizes when 'understanding' their business practices can establish a foundation for a type of customer-and-business feedback that can result in compromise, where compromise means no one 'wins' or 'loses' but agree upon a resolution when possible.

Threads/posts that emotionally use words like 'betrayed', 'you lied', 'money-grab', 'fanboi' and others as justifications and rationals misses the opportunity to push-back on issues in a way that Turbine can respond rather than have to ignore for pragmatic reasons.

I think we can agree to disagree as to how to respond to Turbine's actions and decisions. As a customer however I am not going along with vilification as a reasonable foundation and communication model.