I know someone who recently was given a perma-ban for allegedly buying gold for RL money. I personally belive this to be false. But my question is how is someone to appeal or state their case if Turbine will not answer the requests? This person has asked for an appeal and other people have asked Turbine to re-check the facts here. However, no one from turbine has even answered these requests. There have been tickets dropped, email sent to Nod or whoever is supposed to answer the rmt@turbine.com stuff. If a mistake has been made with the ban, how in the world is anyone supposed to be able to appeal the decision when Turbine will not answer the requests? I would really like an answer on this. Please!