Quote Originally Posted by Rufkin View Post
Yes, I have set the frame by right clicking the frame, choosing Custom Character Portrait, and the Six Year Frame. This is what I have:

You have disabled the rendering of your character portrait to improve client performance. It is fairly common for people to lower their settings in order to get more responsive game play when doing group instances or running around in the Moors.

You need to turn on 3-d character portraits. Maybe someone else remembers exactly where to find this particular option.