LOTRO Post-Downtime Events, Sales, Bonuses, and FAQ - 3/9/19

[Cordovan]

Hello everyone!

Once again, we do wish to apologize for the lengthy downtime we recently experienced. This message will serve as a singular location to learn more about where we sit for bonuses, events, sales, and more.

First off, anyone with outstanding billing questions or in need of purchase and account assistance can contact Customer Support here: https://help.standingstonegames.com/...s/requests/new

The Skirmish Event has been extended until March 18th at 3:00 AM Eastern (-4 GMT)

Legendary Story XP has been reduced from 60% of normal to 80% of normal through Wednesday, March 13th.

The Lead the Charge date for the Tiers 2 and 3 Anvil of Winterstith raid has been extended by a week, and is now available until March 28th at 10:00 AM Eastern.

Last week's LOTRO Store sale has expired. This week's planned LOTRO Store sale is now live, and will be extended to last for the regular sales duration. Meanwhile, next week's sales will begin on Thursday as normal.

The current sale:

Make Your Piece of Middle-earth Shine!
Get 30% off:
Select Housing Decorations
Select Housing Sets
Housing Property Writs
Select Cloaks

Additionally, Bombur's Bounty is now available through March 17th.

Weekly Coupon: The Weekly Coupon is a +10% Run Speed Boost x5 (90 min) with coupon RUNBOOST through March 14th.

Finally, we wanted to let you know that we are working to put together a package of things to say thank you for being patient with us as we've worked through various data center-related issues in recent days. NOTE: None of the following Coupon Codes, LOTRO Points, or VIP time extensions have yet been granted or made. We will provide more information in the coming days, probably early next week.

All players will receive:

A Coupon Code for a free Appreciation Box containing: 5 100% XP Boosts, 5 Enhanced XP Supply, 5 Tomes of Defence, 2000 Figments of Splendour, 3 Rapid Crafting Boosts, and an assortment of seasonal dyes. (1/Account). Expiration end of April.

UPDATE: Our Coupon Code is now available! Thank you for your patience while we got this ready to go. Coupon Code: REWARD2019 1/Account

Additionally, VIP players will receive:

A VIP subscription time extension.
250 LOTRO Points automatically granted to their account if they have logged in during the previous 30 days.

Premium players who have logged in during the previous 30 days will receive:

250 LOTRO Points

UPDATE: The 250 LOTRO Points have been automatically added to qualifying players' accounts. We continue to work to deliver the additional four days of VIP time to some affected accounts.

Please be patient as we work to deliver these items. Thank you again for being here.