I am seeing some random characters I made on Landroval and Brandywine but not on Vilya. Vilya was where all my actual characters were. I had a loremaster and a champion 50+ and a burglar 40+ and probably most the others characters 20+. So, this is a huge bummer if they are permanently gone. Basically makes me not want to try the game again. Anyone able to help? I submitted a ticket.