A few weeks ago I was trying to put level 131 purple runes into my shared storage and they lag-bugged out. I can't take the existing purple runes out or put others in. This is on every character. Every time I try, the game says "Already in Use." I've restarted the computer, relogged, reloaded the entire game (repair download), and tried renaming the lotro folder per the suggestions of Lotro support. They've ignored my replies requesting help for the last week and a half. Can you help me?