Is There Contact Information For Filing Complaints?

[joev]

Anywhere on the board? And, do grievances filter through Turbine still, or Warner?

Anyone know?

[Sardonyx]

If you have a problem with billing, contact billing support.

If you have a problem in game, you can contact the GMs.

If you have some other problem, you can post it on the forums and hope someone relays it.

Without a clue as to the nature of your complaint, it's hard to say what you need.

There's also this: www.turbine.com/contact.html

Contact
Turbine, Inc.
117 Kendrick Street Suite 300
Needham, MA 02494


Customer Service
To contact customer service, please visit support.turbine.com

For billing support only please call 781-407-4020
Monday through Friday Noon - 8:45pm (Eastern Time)

Corporate Communications / Product PR
PR@turbine.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Business Development
BizDev@Turbine.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Investor Relations
Investor@Turbine.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Human Resources
HR@Turbine.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Marketing
Marketing@Turbine.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Website
Webmaster@Turbine.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it

[joev]

If you have a problem with billing, contact billing support.

If you have a problem in game, you can contact the GMs.

If you have some other problem, you can post it on the forums and hope someone relays it.

Without a clue as to the nature of your complaint, it's hard to say what you need.

Sar, thanks much.

It has to with something, that, I'm sure if I mention it, I'll receive a slap on the wrist.

Let's try this. Say you go to hotel, stay the night, and the service is less than exemplary, in fact, down right insulting. Normally, you'd speak to the slac...erm, I mean, employee's manager.

I want to talk to a manager.

[Sapience]

You can file a ticket directly via the support tool here. Choose the franchise and then the specific issue.