Rise of Isengard Update/Patching Discussion - OFFICIAL

[Ailedra]

And companies that plan ahead, have the possibility to add extra servers in times of need for a minimum cost, cause they rent their servers at some 3rd parties server-farm (my company uses IBM, but there are many, many others) so they can request alot of extra servers just for days like these.

Calling it "minimum cost" is more than a little disingenuous.

The software for whatever you need those failover servers to do has to be installed on the servers ahead of time....you don't just automagically hook up those servers and get automagic extra capacity. That costs money, as the 3rd party won't let your stuff just sit on their servers for free. Those additional servers also have to be worked into your failover infrastructure (that is, the routing to them, allocation of which servers take over which functions for which primaries, load-balancing among all of the above, etc). That process is also not free.

COULD all of those things have been done? Of course. Was the cost to do so acceptable, given the financial risk involved in you waiting an extra few hours to patch? I dunno, and neither do you...neither of us writes contracts for Turbine, neither of us can say what this is realistically likely to cost them in lost revenue.

I'll say it again: 100% flawless implementation and redundancy, resulting in 100% 24/7/365 stability, even during major updates, is a constantly-moving target that NOBODY ever truly hits. Anybody who tells you differently is probably a vendor trying to sell you something.

[sneakyuk]

oh yeah started patching \0/


ya still in me bad books turbine!


damn u, now stuck on examining game data!

[P.Rabbits]

I was stuck on the Examine Game Data for the longest time. Finally I just shut it down and brought it back up to see if it would have any effect. It reconnected once or twice and then immediately went into the patch. Patching now.
Good luck guys.

[Kristof51]

Just out of curiosity why did i an possibly thousands of other players preorder Roi 3months ago to sit at unable to connect for 10+ hours?, i was under the impression that pre-order gave you 1st priority lol,

pre-order give you priority to pay, not priority to play ^^

[SabrielofLorien]

There's a point beyond the ridiculous here...

Yes a "LOT" of folks are trying to connect... DOH

Didn't they COUNT the pre-orders they got? Didn't they count the dollars they received?

Not hard to figure out how many are going to "BANG ON THE SERVERS"...

What is not hard to figure out that saving $NN in getting more servers/bandwidth (temporary) was more important to Turbine/Warner. You'd even think they would put something like that in the Store? OH... THEY DID! I bought it and .... well....

[Chrysoprase]

pre-order give you priority to pay, not priority to play ^^

I did it for all of the nifty loot I got, personally.

[TKRain]

I just looked at my launcher and it is patching real fast!

[Ailedra]

i find it hard to belive a big company like turbine didnet have 1 person smart enough on its team to say "hey lets make a torrent and make sure all people in the world can update same time with no loss of time and our servers will not have such a big load!!! "

....you don't really know how a torrent works, do you?

[Ricen]

Here Ya Go

[BaldDudes]

The best part of Patch Day? Reading the forums. I have been treated to a steady stream of whining, complaining, horrid spelling and abysmal punctuation. Quite entertaining.

If you can log in and play, good for you. I hope the game is spectacular. If you can't, don't worry. You will at some point. Go read a book, watch TV, get outside. If you are a pasty skinned basement dweller like me, get on Vent/Skype/The Comms you like and rage with your friends. It's only a game. Patch Day for WoW, Eve Online, Everquest and ever DAoC was the same. Some people could get in, some couldn't. Some felt compelled to post long missives questioning the intelligence of the Devs, some found it amusing.

I've every confidence that someone will take me to task about how stupid I am or that I am some sort of Turbine apologist. It's cool. If it helps you and makes you feel better, take your best shot.

Meanwhile, I'll have the client open and waiting to patch, while I read the forums, maybe catch something on Hulu.

Enjoy your day, gentlefolk.

Yea, these forums are great way to pass the time with all the comments. Just like the HP Touchpad thread on Slickdeals.

[Mackies]

Good luck to all those patching, I'll be waiting a little while before doing so - I recall a most unfortunate incident in an old update that Eve Online went through, whereby the update modified the windows boot.ini rather than the games boot.ini file. If memory serves, this was only an issue for those using vista, but it caused a lot of people who restarted before the issue was fixed to have a corrupt O/S install.

Since then, I've avoided any major update for a good few hours or a day at least, just incase..

Just..incase.

[Trouz]

Hahaha, love it Ricen

Posting for a mate

[RamsFan21]

I am not angry. I am just extremely disappointed in Turbine. They have had months to prepare for this start up and yet it has turned into a major fiasco. I have been trying to get the update for over four hours now. I really feel that someone in authority needs to make some kind of statement to the customers on what is happening and when/if the problems will be resolved. I certainly don't want to be sitting here in Wednesday, Thursday or even Friday still trying to get the game patched and back to playing.

[Kongas]

Well - it's not a queue issue. Main PC been auto-repeat login for 5 hours. Started gaming netbook 30 minutes ago and it's patching.

[Pendragion]

The issue isn't that I can't download and play RoI a day early, it's that I can't play LotRO at all.

[lordmg1]

Sapience,
In past major updates there have been pre-load patches downloadable before launch day. Why has Turbine gotten away from doing this? It seems to me that much of the current situation could have been avoided had you all continued to make the pre-loads. I would like to make the suggestion that you get back to doing the pre-loads for future expansions and large updates.

Problem was most of the people who installed the pre patches didn't have the common sense to read the instructions. Sure they worked, but sometimes with more of a headache than waiting patiently.

[gtzr]

Looking forward to end game at least one SWTOR character before I can log on to an Isengard server

[zucheus]

i'm in the uk and finally its updating game data(on 550/6235), so it will happen guys,be patient

[ofast]

SO sad... I make it through the entire loading process get on and play for less then an hour and the client crashes. So now I guess back to the end of the line.... I feel that there should maybe be a way to get in with out spending hours waiting for those on the servers to load the update when I have already loaded the update

[Spidergawd]

Is it just me or did I actually just read someone compare a huge upgrade operation to making a pizza?

[Eresthir]

Turbine get my thumbs up, believe me after expiriencing Codemasters. After 6 hrs of waiting to get on, it would take 2 hrs to patch at least! I'm in the UK and it took 20 minutes from Turbine.

Well from CM there were usually a stand alone patcher available a couple of days early so you could pre-patch the game. And I never had an issue connecting to the patch servers one the game was patched! Living on Sweden I seldom had over 20 minutes of patching at any given patch day anyways.. even when I was to lazy to download the stand alone patcher.

I'd say what is driving people insane is that you get the funny error message "A connection attemt failed." o.. ffs try again then! and why lock it to 60 seconds.. put in a random rumber btw 60 and 70 at least so people start getting in on random slots at least..

[Berenesse]

Applying patches! YAY!

[frgpugs]

The link somebody posted for an alternative launcher seems to connect to the game fine, its only the official game launcher that has problems, maybe thats a good starting point got turbine to see why its not working.

reposting the link
http://sourceforge.net/projects/lotr...oLauncher/1.0/
disclaimer: nothing to do with me, if it makes your lolcat cry not my fault, consider yourself warned

i cant get it to show any servers in the settings of it and i can find no documentation for it, is there something im missing?

[Cherrio]

anyone else besides me starting to think turbine just turned the update servers off and forgot to turn them on ?

and why isent some one smart enough to upload a patch on a torrent ?

and why if a company like turbine can make a game like lotro and fail on the simpliest of things such as TORRENT CREATION?????

u start utorrent u press make new torrent u put ur Lotro folder with isengard on it and u say UPLOAD!!!!!

seariously cant turbine even do that ?

[Gareth420]

Remember everyone the patchers and game is working fine. Exactly as expected. Here I am 8 hours later being told restart your client. No wait dont restart your client. No wait ya restart it. Just crazy Id like to see one company one day actually launch something that works.