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  1. #1
    Join Date
    Jul 2007
    Posts
    387

    Server Status Update: Down for Maintenance

    Arkenstone appears to be fixed, for all those wondering. Looks like they deleted all the topics concerning it, but I haven't noticed an official update as of now.

    However, I have confirmed I could get back into the server with no issues.

    EDIT: The server is now down for maintenance, as of 9:20pm EST.
    Last edited by Kajil; Apr 14 2012 at 10:22 PM.
    RIP Character signature generator, June 2013.
    Theiol, Fervar, Turthonn, and Vanka, retired LOTRO|Croue, Folter, Rift - Shatterbone shard

  2. #2
    Join Date
    Mar 2012
    Posts
    2

    Re: Server Status Update

    I just noticed the main thread about this was mysteriously missing right before I found your post. Looks like Turbine is exercising those "Lets sweep this under the rug skills".

  3. #3
    Join Date
    May 2007
    Posts
    181

    Re: Server Status Update

    Just got world broadcast that they're taking server down for maintenance
    DROVER - champion
    DROGARTH - captain DROVANN - guardian DROTHIR - Loremaster
    DROVII - hunter DROGREN - burglar

  4. #4
    Join Date
    Apr 2012
    Posts
    1

    Re: Server Status Update

    I just logged in fine. and then their was an announcement to log out in 19 seconds because the server is shutting down.

  5. #5
    Join Date
    Sep 2010
    Posts
    5

    Re: Server Status Update

    Was finally able to log in! Played for about 5 minutes, and then they shut down the service for maintenance.

    I am getting seriously irritated.

  6. #6
    Join Date
    Jul 2007
    Posts
    387

    Re: Server Status Update

    Yep, server is now down for maintenance. Edited original post.

    Glad they're fixing it/taking action now.
    RIP Character signature generator, June 2013.
    Theiol, Fervar, Turthonn, and Vanka, retired LOTRO|Croue, Folter, Rift - Shatterbone shard

  7. #7
    Join Date
    Mar 2012
    Posts
    2

    Re: Server Status Update

    Guess I'm not playing tonight then. Definitely not up to starting a new toon on an alien server. Guess it's reddit and Cthulu Saves the World for the rest of the night.

  8. #8
    Join Date
    Apr 2007
    Posts
    51

    Exclamation Re: Server Status Update

    ok this actually kind of upsets me not one dev post regarding the matter and then now all the sudden the servers up and the main thread on the issue is gone i mean seriously? the main thing server issues like this with any mmo is that the devs are supposed to inform people of the situation and keep in communication with the players and they're not even saying that the server is working again what is up with that?

    edit: woops lol my post was a bit late hehe
    Last edited by Lord_Sauron; Apr 14 2012 at 10:28 PM.
    [charsig=http://lotrosigs.level3.turbine.com/082070000000fdee0/01003/signature.png]undefined[/charsig]

  9. #9
    Join Date
    Apr 2012
    Posts
    5

    Re: Server Status Update

    Why even let us back in? What a tease. I swear, sometimes MMO's are more trouble than they're worth.

    I just bought this game and what's the ONE server that decides to go down? Yup, the one that the game recommended to ME to play on.

    Arrgh?

  10. Apr 14 2012, 10:25 PM


  11. #10
    Join Date
    Apr 2012
    Posts
    4

    Re: Server Status Update

    Quote Originally Posted by CrispyC81 View Post
    Why even let us back in? What a tease. I swear, sometimes MMO's are more trouble than they're worth.

    I just bought this game and what's the ONE server that decides to go down? Yup, the one that the game recommended to ME to play on.

    Arrgh?
    Same same. Started just yesterday. Is this a normal occurrence with this MMO?

  12. #11
    Join Date
    Jul 2010
    Posts
    12

    Re: Server Status Update

    ok now this is just getting plain dumb. first I see they deleted the original thread trying to make it look like there was never a problem, but there still is a problem cause I still can't log in. at least now it says the sever is down and I hope that means they are fixing the problem now since have not been able to to play for over 6 hours now.

  13. #12
    Join Date
    Apr 2007
    Posts
    51

    Re: Server Status Update

    Quote Originally Posted by Fharador View Post
    Same same. Started just yesterday. Is this a normal occurrence with this MMO?
    no this is actually very unusual.
    [charsig=http://lotrosigs.level3.turbine.com/082070000000fdee0/01003/signature.png]undefined[/charsig]

  14. #13
    Join Date
    Apr 2012
    Posts
    5

    Re: Server Status Update

    FWIW, all the previous threads regarding this were moved/merged into one in the Technical Support forum.

    Some moderator must've been bored.

  15. #14
    Join Date
    Jul 2010
    Posts
    12

    Re: Server Status Update

    Quote Originally Posted by Fharador View Post
    Same same. Started just yesterday. Is this a normal occurrence with this MMO?
    no it is not normally like this. they have been having a bit more trouble since udate 6 was released.

  16. #15
    Join Date
    Sep 2010
    Posts
    1,705

    Re: Server Status Update

    Quote Originally Posted by smv73 View Post
    ok now this is just getting plain dumb. first I see they deleted the original thread trying to make it look like there was never a problem, but there still is a problem cause I still can't log in. at least now it says the sever is down and I hope that means they are fixing the problem now since have not been able to to play for over 6 hours now.
    Threads weren't deleted, just merged.

    I'd say what happened is they cleaned up the "crashed" characters, which allowed a bunch of people who were waiting to log in. Then they reset the server as planned, hopefully to fix the issue. It wasn't a tease, it was just a result of people logging in while they were still in the middle of fixing it.
    Confused about the F2P/Premium/VIP account types? [URL=http://forums.lotro.com/showthread.php?377885-What-happens-if...-answers-about-the-account-types]This post may help.[/URL]

  17. #16
    Join Date
    Feb 2012
    Posts
    11

    Re: Server Status Update

    At least they're addressing the issues experienced today and that's a good thing. Turbine should never be embarrassed about server problems, it's the nature of servers, they run very complex software and it can go wrong with so many people using it at once, but Turbine servers are well maintained and it's rarer than many other MMORPGs I could mention, all the other servers are still up for instance, we're just unlucky on this occasion. With another MMORPG you'd be often be waiting until the next scheduled downtime if the server needed an urgent reset, so well done to Turbine. I'm sure the server will be back shortly, but people should understand that it's often difficult to give a definite time estimate when they're fixing something that was unexpected.

  18. #17
    Join Date
    Apr 2012
    Posts
    4

    Re: Server Status Update

    Quote Originally Posted by smv73 View Post
    no it is not normally like this. they have been having a bit more trouble since udate 6 was released.
    Please help to enlighten a noob who wants to find his place in this new world of LotRO. What's this update 6 I've been hearing about?

  19. #18
    Join Date
    Apr 2012
    Posts
    5

    Re: Server Status Update

    Quote Originally Posted by pjcnet View Post
    At least they're addressing the issues experienced today and that's a good thing. Turbine should never be embarrassed about server problems, it's the nature of servers, they run very complex software and it can go wrong with so many people using it at once, but Turbine servers are well maintained and it's rarer than many other MMORPGs I could mention, all the other servers are still up for instance, we're just unlucky on this occasion. With another MMORPG you'd be often be waiting until the next scheduled downtime if the server needed an urgent reset, so well done to Turbine. I'm sure the server will be back shortly, but people should understand that it's often difficult to give a definite time estimate when they're fixing something that was unexpected.

    Good points. It's not always easy to remain patient, but since I've been a DDO player for a long time I agree that Turbine's server rep has always seemed pretty solid.

    I just can't believe my bad luck! The one thing I wanted to do this weekend and look what happens!

  20. #19
    Join Date
    Jul 2010
    Posts
    267

    Re: Server Status Update

    Update 6 is the new region Shores of the Great River, continuing south from Lothlorien. It's meant to be the link to Riders of Rohan Expansion that will be coming in the Fall.
    The Haruchai and The Elohim
    Barabolas - 100 Champ | Gilgaros - 100 LM | Findheleth - 100 Cappy | Thaswin - 100 Burg | Nimbreleth - 100 RK


  21. #20
    Join Date
    Jul 2010
    Posts
    267

    Re: Server Status Update

    Yeah, I'm just glad they are trying to fix the problems. I don't mind occassional server downtime if it makes the game playable. Today I couldn't even go to southern Brown Lands or Limelight Gorge cause of whatever was going on with the server.
    The Haruchai and The Elohim
    Barabolas - 100 Champ | Gilgaros - 100 LM | Findheleth - 100 Cappy | Thaswin - 100 Burg | Nimbreleth - 100 RK


  22. #21
    Join Date
    Apr 2012
    Posts
    4

    Re: Server Status Update

    Quote Originally Posted by Hikerdude2010 View Post
    Update 6 is the new region Shores of the Great River, continuing south from Lothlorien. It's meant to be the link to Riders of Rohan Expansion that will be coming in the Fall.
    I see. I've just held off this MMO since it seemed to have started small. Now that the "world" is getting bigger (praying for Minas Tirith someday) I just felt it's time to jump in. Day 1: Realm Down.

  23. #22
    Join Date
    Apr 2012
    Posts
    5

    Re: Server Status Update

    Quote Originally Posted by Fharador View Post
    Day 1: Realm Down.
    I just have to laugh at this. I feel like Charlie Brown right now.

  24. #23
    Join Date
    Apr 2012
    Posts
    4

    Re: Server Status Update

    Quote Originally Posted by CrispyC81 View Post
    I just have to laugh at this. I feel like Charlie Brown right now.
    Glad to add some humor to our day my friend.

  25. #24

    Thumbs down Re: Server Status Update

    I would like to know, as a caring, involved player, just what happened, how it happened, why it happened and what they did to fix this issue. I would also like to know why they didnt take responsibility for this issue 3 weeks ago when it first happened, using the excuse, "it's coming from your end."

    A sincerely curious player,

    Frost

  26. #25
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817

    Re: Server Status Update

    The topics weren't deleted. They were merged into a single topic and closed. There really wasn't much point in multiple threads about a single issue that is now resolved.

 

 

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