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  1. #101
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    Quote Originally Posted by Khafar View Post
    Yep, and I'm one of those who would polish up my resume that afternoon if my company ever tried to force me into being a "public voice" for them. That's not my skill set, and it's most definitely not my interest.
    It has never been about forcing anyone to do anything. Its about having the need to interact with your customers and showing them that your hear their voice and understand their concerns. You are making this game for us, for those so loyal they stick by your side still after 6 years, for those that find this game a refuge from their daily life, that chose this game over many other forms of entertainment. You should never feel forced to interact with us. But instead be glad that you have the opportunity to form a bond over these forums with the community of players that put their faith in you. People would appreciate this more then anything. No in-game lottery or store discount can replace that.

    Hope this wasnt too corny...... :P



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  2. #102
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    Quote Originally Posted by trancejeremy View Post
    I haven't been here from the beginning, but when I started playing people seemed content enough.

    I think people are upset now by 3 things

    1) Lack of new content

    For whatever reason, this game adds new content at a snail's pace since Moria. People will always consume content quicker than devs can make it, but I honestly haven't seen a slower game than LOTRO in adding new stuff.
    Lolwhat? There are 3-4 MMOs among hundreds which add more content than Lotro. Did you ever played other MMOs?? Just another example of negativity...
    Last edited by Wanderv; Jun 26 2013 at 01:49 AM.

  3. #103
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    Quote Originally Posted by zagreb000 View Post
    Well that wasnt hard was it? But in my defence, not that it matters really, it is not as easy to come across info on the kinship revamp as it is on the new PvMP map. I do like to see my comments as constructive criticism, but yes, on the topic of the kinship revamp i will "be stepping back" even though i am a huge fan of Galuhads work. I cant promise that about other parts of the game.

    Even if it might be hard work, the more comments you tackle like you did mine, the better it is for you guys.......

    Edit: You need to understand that you need us. You need even the biggest trash talkers to keep you on your toes and working at your best at all times. One negative comment might not effect you, but an accumulation of them surely can........ What happens when the comments stop? When people stop caring? Thats the time when you should start to worry.....
    Trash talking does nothing. You might think it does but it does not help. Constructive criticism yes but there is no need to get nasty & rude about what you say.

  4. #104
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    Quote Originally Posted by zagreb000 View Post
    It has never been about forcing anyone to do anything.
    Yes, it is... at least for the developers who don't wish to have that role. And in my 30 years as a developer, there have been way more developers who tend to avoid customer interaction than those who actively seek it out, particularly once they have some experience under their belts. It must be even worse in game development, where the customers are more anonymous, younger, and aren't typically in a professional setting.

    In the past 16 years (going back to a number of the BioWare developers for the original Baldur's Gate), I've seen dozens of game developers on various forums basically burn out on public interaction, retreat into lurk mode, and focus on doing what gives them job satisfaction - designing cool stuff. This is hardly a surprise, given the way far too many players behave on their forums.

    Think about it - it's common for "hundreds" of developers to work on large games, and "dozens" to work on them once they've released. What percentage of those people post on public forums at all? What percentage do so routinely? It's pretty small, and tends to get smaller over time. Sometimes that's because the company wants to control all the information, but often it's because the developers themselves don't want a public presence - either because they simply don't enjoy it, or because experience has helped curb their enthusiasm for it.

    Khafar

  5. #105
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    Quote Originally Posted by Wanderv View Post
    Lolwhat? There are 3-4 MMOs among hundreds which add more content than Lotro. Did you ever played other MMOs?? Just another example of negativity...
    I agree here. We get content added roughly twice a year, a vast majority of mmo's are lucky if they get content added once a year, many of them never get any, even WoW doesn't get content that regularly.

    The problem we have here is that we have quite a few very vocal players who know exactly what they want out of the game and they're equating wrong content with no content, we have plenty of content, far more than many games, it's just not the type of content a lot of vocal people want.
    Last edited by Edrogar; Jun 26 2013 at 02:57 AM.

  6. #106
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    I'd like to add to the original topic that negativity doesn't always come from posters criticizing Turbine/LOTRO - it also comes from posters defending same when someone is trying to give constructive criticism.

    Just saying that the negativity comes in several forms. Much is negativity about the game or Turbine, but much is just a way of behaving on the forum and not respecting others to have an opinion.
    Retired. My LOTRO projects will no longer be maintained.

  7. #107
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    Quote Originally Posted by Khafar View Post
    Think about it - it's common for "hundreds" of developers to work on large games, and "dozens" to work on them once they've released. What percentage of those people post on public forums at all? What percentage do so routinely? It's pretty small, and tends to get smaller over time. Sometimes that's because the company wants to control all the information, but often it's because the developers themselves don't want a public presence - either because they simply don't enjoy it, or because experience has helped curb their enthusiasm for it.
    I was curious tbh, so I looked at the last 5 pages of the 'dev tracker' to quantify such findings.

    Sapiance
    (Community Manager & Harbinger of Soon) - 108
    CarpeNoctern (Turbine Customer Support) - 11
    Kehleyr (Quality Assurance Turbine, Inc.) - 6
    Condovan (Administrator)- 4
    QuatermasterU (Turbine, Inc.) - 3
    Made of Lions (The Lord of the Rings Online Team Turbine, Inc.) - 1
    RockX (The Lord of the Rings Online Team Turbine, Inc.)- 1

    gap between - 3rd of june to 26th of june

    I'm *think* MoL and Rock are designers and/or developers.

    while a completely pointless survey of a small portion of the 413 pages of dev tracker. your probably right that developers don't seem to get involved. although we do always hear they read our feedback (which is creepy). it probably is best at times to let us fight between ourselves instead of trying to answer a hundreds of questions of directly pointed rage at them. just look on here, how many people quote sapience asking questions? it's madness I tell you!

    I try and keep my posts a fair length and informative, and just can't keep up with this forum alone at times when you think players want massive long explinations with all possible QnA's of updates... damn I can see why they don't butt in XD and thats completly ignoring the negative posts they get aimed at them
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  8. #108
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    Quote Originally Posted by zagreb000 View Post
    Well that wasnt hard was it? But in my defence, not that it matters really, it is not as easy to come across info on the kinship revamp as it is on the new PvMP map. I do like to see my comments as constructive criticism, but yes, on the topic of the kinship revamp i will "be stepping back" even though i am a huge fan of Galuhads work. I cant promise that about other parts of the game.

    Even if it might be hard work, the more comments you tackle like you did mine, the better it is for you guys.......

    Edit: You need to understand that you need us. You need even the biggest trash talkers to keep you on your toes and working at your best at all times. One negative comment might not effect you, but an accumulation of them surely can........ What happens when the comments stop? When people stop caring? Thats the time when you should start to worry.....
    That's a misconception, a business doesn't need all customers, if a customer is very obnoxious and can't be pleased ever at some point is the best to shed him.
    Pure negativity without criticism is probably along those lines.(Not saying you are in that boat, just generally)
    Last edited by Thorwyn99; Jun 26 2013 at 04:37 AM.

  9. #109
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  10. #110
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    Quote Originally Posted by Thorwyn99 View Post
    That's a misconception, a business doesn't need all customers, if a customer is very obnoxious and can't be pleased ever at some point is the best to shed him.
    Pure negativity without criticism is probably along those lines.(Not saying you are in that boat, just generally)
    100% agree. It may be true that the customers are important to the business, but there's always a point at which a specific customer or group of customers become a liability to the business and it's better to cut them away.

  11. #111
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    This has been a very interesting thread from both sides.

    I think every person-- every individual, even the most patient, sweetest people on earth-- fall into pits of negativity with nothing constructive to offer, sometimes. It happens. Sometimes they keep it to themselves. Other times, they are more vocal about them. People are people. I *know* I did it with the Bard's Arrow change back in 2008. Yes, in hindsight, it was very silly of me. I've probably done it a few more times since then, and have hopefully made up those moments of lack of content with more useful posts.

    But a lot of honest, good constructive criticism is being shot down by folks who think that the folks behind this company can do no wrong. That's impossible-- they're human beings running it. Mistakes will happen. Bad ideas can slip through the cracks (radiance's arrival, then removal, being perhaps one of the greater older ones where Turbine admitted 'our bad'). So the fellows constantly waving a flag for Turbine should take a step back alongside the constant naysayers (and there are very few 'constant' on either side... most people fall in the middle).


    While I doubt you need anymore work than you already have, Sapience, but perhaps if you would find it beneficial in the long run (and perhaps have an intern to put it on... ) you can put on a sticky thread, somewhere, a 'Questions Commonly Asked to the Dev/Community Team on the Forums' where you can put allll those links to the answers to PvP questions, the kinship-revamp proposal comments, the housing comments, the where's-my-class-dev?! questions, and so on answered on the forums and in Twitter chats. I do not know if this would be beneficiary or detrimental in the long run though... but I figured it could possibly end up being in the former, thus the suggestion.

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  12. #112
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    Quote Originally Posted by Sapience View Post
    At the end of the day Turbine does not require any member of the dev team to post or even have a forum account. I think some devs would probably quit outright if we did. These people are hired to make games not be public speakers. So the only person on the LOTRO Team actually required to post on a regular basis, or really at all, is me. So that's why a lot of information is passed through me and not directly posted.

    That doesn't mean they don't read. I can walk through the dev pit and there are very few devs who aren't reading the forums or have it open in a tab, or otherwise keeping an eye on your comments at some point during their day. If they're looking for something specific they'll usually ask me to point to a thread or reach out to someone directly. Sometimes I post things on their behalf. It all depends on the day and the dev.
    Its hard to believe that the devs are listening when there are some things which have been neglected. The top two viewed and posted threads on the hunter forum (on the first page) are the Hunter Revamp thread and Hunter being 3rd or 4th DPS Class thread. Both focus on the hunter class being sub-par and needing changes and most of the changes suggested are fairly simple changes in skills and traits to make the class more varied. For example induction-less Press Onward which in over a year has been the most suggested idea and the most supported with whole threads of people just saying they support the idea and that the current legendary trait is still stuck in Moria or the Base Game. To the new hunter devs credit the dev broke the long standing record of months upon months of not a single post on the whole of the hunter forums but then again that was 3 months ago and not much has come of it besides the community hearing that changes are coming "soon". It seems like the devs post when the forum community has gotten a little out of hand and they know one post from the devs would please and comfort many people. I personally quit LOTRO because i thought that many things that i cared about were not being updated or even being looked at by the devs and think my money would be best spent elsewhere because i honestly think that this game won't last a whole lot longer with the decreasing amount of people leaving (you know it to be true and unless there is proof of no decrease it is hard to believe otherwise, ain't hard to see it) and the decreasing amount of people coming back with each update and expansion.

    This post is a little unfocused and unorganized but this is how i feel about LOTRO and Turbine and show many of my main problems with the game. Thanks for reading.
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  13. #113
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    I think forums by their very nature have an inbuilt negativity. That isn't to say that I think forums are a bad thing, quite the reverse.

    Lets look at why people use forums. There are people, like me, who are habitual forum browsers but there are also people who largely use forums when they are stuck or have had a problem. Stuck on something? puzzling over an issue? ask the community via the forum. These issues can range from the technical to the tactical, what build to go for or just general answers to specific gameplay questions. Often people are looking for reassurance that they aren't the only one with a particular issue, this can lead to others confirming that they share the issue which can then build into game bashing.

    Then there are posts asking for opinions which inevitably lead to a mixture of opinions (a good thing) but can then break down into blazing rows and abuse (not good).

    Then there is the thing of people not feeling listened to, not getting any kind of response for good or bad from the company. Sometimes the company cannot respond because of legal reasons, sometimes because they plain don't have an answer at that point but the silence really gets a lot of people riled and they fill in the gaps with their own imaginings. I have to say that I think there is a sense of remoteness within the community right now, can't put my finger on it, but that "them" , the company is not connecting with "us" the playing community.

    It is general human nature not to say anything when we're happy but moan and speak up when we are not. There are occasional upbeat threads saying thank you and so on but often they get slapped down by the negatives for fanboyism.
    Must remember to engage brain before using keyboard

  14. #114
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    Quote Originally Posted by Whiteberry_Laurelin View Post
    I'd like to add to the original topic that negativity doesn't always come from posters criticizing Turbine/LOTRO - it also comes from posters defending same when someone is trying to give constructive criticism.
    Too true. So often constructive criticism is labelled as 'whining' or 'hating' here which does nothing to further dialogue.

    Quote Originally Posted by Laire View Post
    While I doubt you need anymore work than you already have, Sapience, but perhaps if you would find it beneficial in the long run (and perhaps have an intern to put it on... ) you can put on a sticky thread, somewhere, a 'Questions Commonly Asked to the Dev/Community Team on the Forums' where you can put allll those links to the answers to PvP questions, the kinship-revamp proposal comments, the housing comments, the where's-my-class-dev?! questions, and so on answered on the forums and in Twitter chats. I do not know if this would be beneficiary or detrimental in the long run though... but I figured it could possibly end up being in the former, thus the suggestion.
    This is an excellent suggestion. Sapience is right when he says that there are people who complain about questions not being answered that actually have been answered. But, I think a lot of this could be reduced if said important topics were organised or highlighted in a better fashion. Unless the person is a forum regular, one cannot expect someone to go digging through numerous threads or numerous responses to find these answers. Having some sort of global sticky that's kept up to date pointing people towards answers to the most frequently asked questions obviously wouldn't put a stop to the same ones being asked, but I think it would do more good than not.
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  15. #115
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    It's interesting... when I post on the forums (which I don't do all that frequently, as you can see by my fairly meager post count), I usually find myself defending Turbine. I'm sure that people who read my posts take me to be a fangirl, but I don't think I am; I have plenty of complaints and concerns about Turbine and LOTRO. What I'm trying to do, when I defend Turbine, is bring some balance and reason to the threads I post in. When I come across a thread that's hysterical rant against hysterical rant, I feel the need to step in and say, okay, I hear what you're saying, but let's be reasonable; it's not all THAT bad. LOTRO, to my mind, is a good game with flaws, and Turbine is a decent company with problems, just like any other company.

    One of the particular problems that I see is that many posters are reflexively negative. They'll respond to any communication from Turbine--however slight, however positive--with extreme negativity. Often as not, they'll make assertions and assumptions about upcoming content without any reason to come to those conclusions. I remember what the forums looked like the day Helm's Deep was announced. I saw thread after thread of breathless raging rants about how terrible this expansion was going to be, even though we knew next to nothing about the expansion. Even though we STILL know next to nothing about it, months later. I see no problem with complaining about something when you have enough information to complain about it. But complaining about things when you don't have enough information to complain yet seems positively silly.

    The problem with negativity is that it's counterproductive. Untempered, unconstructive negativity of the sort I often see on these forums doesn't encourage Turbine to communicate more openly with us or to listen to and act on our concerns; it leads them to clam up even more, and it hardens them against our feedback, since, well, what's the point of trying to please players if we're all just going to rant and rave about everything anyway? And meanwhile,the valid, constructive criticism gets buried beneath the ranting. I've seen this happen over the years. Turbine used to be more communicative and responsive than it is now, but they backed off as the forums became more negative. If we want Turbine to engage with us, we have to be able to approach them calmly, reasonably, and respectfully.
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  16. #116
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    Quote Originally Posted by Khafar View Post
    Yes, it is... at least for the developers who don't wish to have that role. And in my 30 years as a developer, there have been way more developers who tend to avoid customer interaction than those who actively seek it out, particularly once they have some experience under their belts. It must be even worse in game development, where the customers are more anonymous, younger, and aren't typically in a professional setting.

    In the past 16 years (going back to a number of the BioWare developers for the original Baldur's Gate), I've seen dozens of game developers on various forums basically burn out on public interaction, retreat into lurk mode, and focus on doing what gives them job satisfaction - designing cool stuff. This is hardly a surprise, given the way far too many players behave on their forums.

    Think about it - it's common for "hundreds" of developers to work on large games, and "dozens" to work on them once they've released. What percentage of those people post on public forums at all? What percentage do so routinely? It's pretty small, and tends to get smaller over time. Sometimes that's because the company wants to control all the information, but often it's because the developers themselves don't want a public presence - either because they simply don't enjoy it, or because experience has helped curb their enthusiasm for it.

    Khafar
    And...... it still doesnt have anything to do with forcing devs ..... I cannot know the reason devs dont post and i clearly state that in numerous threads concerning this topic. But everything i said above stands. More customer interaction could actually take away some of this negativity. For most part people are reasonable and would appreciate it.
    Just seems you are trying to explain that not many devs post on forums. And im fully aware of that.
    Im just pointing out why i think it would be a good idea if they did.


    Quote Originally Posted by Thorwyn99 View Post
    That's a misconception, a business doesn't need all customers, if a customer is very obnoxious and can't be pleased ever at some point is the best to shed him.
    Pure negativity without criticism is probably along those lines.(Not saying you are in that boat, just generally)
    Shed a customer? Im a economics major and in my 4 years at the university i have never learned anything about "costumer sheding".
    What business does that? Purposefully loses customers? That must be one of the more ridiculous things i have heard.
    And how do you even shed a customer? Do you tell him to leave? Do you tell him that he cant play Lotro if he writes bad things about Turbine?
    Anyways, not only does a business want all its customers it wants to steal customers from competitors by offering a better product or with flashy marketing. So yeah, they need everyone.......
    Last edited by zagreb000; Jun 26 2013 at 10:05 AM.



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  17. Jun 26 2013, 09:58 AM

  18. #117
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    I am more interested not in why negativity is a bad thing, how to 'define' it and how to put the accent on the 'constructive criticism' - which are all clear issues with no need to even mention them, - but in another question: why now? Why topics mentioning and discussing 'negativity' are appearing recently? Why people (defending or attacking said negativity) are active now?
    If this is not at all 'now' and has always been the case, then why bother to talk about it at this particular moment?

    One more thing: If I am unhappy because of a particular game feature but I can't propose an alternative (because I'm not a dev/programmer/computer guy and don't know how things really work, or can't even identify the source of the problem, or can't evaluate the needed effort for a change), then apparently I can't come out with any 'constructive criticism'. Does this automatically put me on the 'negativity' side?

  19. #118
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    Quote Originally Posted by Edrogar View Post
    I agree here. We get content added roughly twice a year, a vast majority of mmo's are lucky if they get content added once a year, many of them never get any, even WoW doesn't get content that regularly.

    The problem we have here is that we have quite a few very vocal players who know exactly what they want out of the game and they're equating wrong content with no content, we have plenty of content, far more than many games, it's just not the type of content a lot of vocal people want.
    This, yes, this. Most 'negativist' people think that if they don't like some type of content then all others must hate it too.

  20. #119
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    Quote Originally Posted by zagreb000 View Post




    Shed a customer? Im a economics major and in my 4 years at the university i have never learned anything about "costumer sheding".
    What business does that? Purposefully loses customers? That must be one of the more ridiculous things i have heard.
    And how do you even shed a customer? Do you tell him to leave? Do you tell him that he cant play Lotro if he writes bad things about Turbine?
    Anyways, not only does a business want all its customers it wants to steal customers from competitors by offering a better product or with flashy marketing. So yeah, they need everyone.......
    Ahhh 4 yars of University and you've never been ejected from a club/pub?
    "Im sorry sir you've had a bit to much to drink and im afraid im going to have to ask you to leave...yes it doesnt matter youve put $200 through the poker machine Im still going to have to ask you to leave. Would you like me to organise a taxi for you?"
    Customer shredding popular practice in hospitality. Eject one noisey/aggresive/drunk for the sake of keeping your other customers happy.
    We have a saying. although its not very flattering and we definatly dont use it in front of customers, "A dog doesn't miss one flea"
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  21. #120
    Frisco is offline Hero Of the Small Folk 2013
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    Quote Originally Posted by Wanderv View Post
    This, yes, this. Most 'negativist' people think that if they don't like some type of content then all others must hate it too.
    The reverse is also true. People who enjoy what they get assume that all others should like it, too. The reality is, some playstyles have it better. But the recipients of the long end of the stick is slowly changing. A lot of the negativity is from people who formerly had a game they enjoyed and because of that made LOTRO their game of choice and online home, but who recently have been getting the short end of the stick.

    The game will change for the most profit, of course, but people who feel some sense of ownership of the game, however misguided, are going to complain along the way at being slighted. Perhaps in an effort to--much like any sort of protester--make themselves heard and hopefully change the course of the game. Even knowing that it's more likely that big decisions like that will be made based on data and dollars.

    Others choose to go down kicking and screaming, and even that may raise awareness.
    Work like no one is watching, dance like you don't need the money...

  22. #121
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    Quote Originally Posted by Danchir View Post
    I am more interested not in why negativity is a bad thing, how to 'define' it and how to put the accent on the 'constructive criticism' - which are all clear issues with no need to even mention them, - but in another question: why now? Why topics mentioning and discussing 'negativity' are appearing recently? Why people (defending or attacking said negativity) are active now?
    If this is not at all 'now' and has always been the case, then why bother to talk about it at this particular moment?

    One more thing: If I am unhappy because of a particular game feature but I can't propose an alternative (because I'm not a dev/programmer/computer guy and don't know how things really work, or can't even identify the source of the problem, or can't evaluate the needed effort for a change), then apparently I can't come out with any 'constructive criticism'. Does this automatically put me on the 'negativity' side?
    These threads pop up from time to time , at the moment we seem to have a very vocal group of people unhappy.
    That happens quite often too, i've been getting interested in Trion's Defiance lately so i read the forums there and the amount of DOOM! is pretty ridicolous too.
    I guess the OP just felt the need to post his concerns.

    Critism doesn't need to show an alternative but you should name what feature you have problems with and why you have a problem with it.
    Negativity would be:
    Gee Turbine you're a bunch of (insert bad name here), how could you introduce feature X, it completely ruins the game. The whole game is going down the drain anyways, if you don't fix that stuff by next month it's gonna be totally dead.
    Last edited by Thorwyn99; Jun 26 2013 at 11:23 AM.

  23. #122
    Sapience is offline Former Community Manager & Harbinger of Soon
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    Quote Originally Posted by Lothirieth View Post
    Too true. So often constructive criticism is labelled as 'whining' or 'hating' here which does nothing to further dialogue.
    It's very rare that I see that type of response to actual conscrutive criticism. I see it a lot in response to rehtoric, negativity, and frankly rambling complaints, but rarely in response to actual constructive criticism.


    Unless the person is a forum regular, one cannot expect someone to go digging through numerous threads or numerous responses to find these answers. Having some sort of global sticky that's kept up to date pointing people towards answers to the most frequently asked questions obviously wouldn't put a stop to the same ones being asked, but I think it would do more good than not.
    We don't. We have two ways for people to find exactly what you're looking for.
    The Dev Tracker, which shows the post of every dev. http://forums.lotro.com/turbine_trac...p?tracker=devT

    The Official discussions forum where we put official topics on every last discussion. There isn't a single quote I've posted here that I didn't pull from there.
    http://forums.lotro.com/forumdisplay...al-Discussions

    What I see as the REAL issue, is laziness. People don't bother to look. They just post up a new complaint in general and off they go. Yes I've said this a million times and it's just as true today as every other time. Yes I know the argument of getting as many eyes on it as possible, but that's just a simple admission of attention seeking and any parent can tell you the predictable outcome of that type of behavior.

    When I can make a post in the launcher in three languages, Facebook in three languages, the forums in three languages, and tweet the information with links to all of the former and people STILL ask if the game is down, one more post somewhere isn't going to matter. There is literally a post in front of their faces and they refuse to read it (launcher). But you'll see a dozen posts in general 5 minutes after the servers go down.



    Quote Originally Posted by Danchir View Post
    One more thing: If I am unhappy because of a particular game feature but I can't propose an alternative (because I'm not a dev/programmer/computer guy and don't know how things really work, or can't even identify the source of the problem, or can't evaluate the needed effort for a change), then apparently I can't come out with any 'constructive criticism'. Does this automatically put me on the 'negativity' side?
    It would appear you can write well without hyperbole. Why post an alternative. Why not simply state what you dislike, without hyperbole, negativity, or attacks as best you can?

    For example, I don't like butternut squash. I can't tell you why, I'm not entirely sure. It might be a texture thing. But I do like Yellow and Italian Squash. So I don't dislike all squash, just butternut. Maybe I just haven't had Butternut prepared in a way that appeals to me? Maybe someone could make a recommendation. But I do wish more restaurants I go to would offer an option other than just butternut or at least prepare it differently.

  24. #123
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    Jun 2007
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    Quote Originally Posted by Sapience View Post
    For the record I'm already at work on the next 20 (at about 15 currently I think)
    Are you taking suggestions, and if so, where? The current 20 Questions thread, I assume?

    "Life is 10% what you make it, and 90% how you take it." - Irving Berlin

  25. #124
    Join Date
    Jun 2007
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    893
    Quote Originally Posted by Frisco View Post
    The reverse is also true. People who enjoy what they get assume that all others should like it, too. The reality is, some playstyles have it better. But the recipients of the long end of the stick is slowly changing. A lot of the negativity is from people who formerly had a game they enjoyed and because of that made LOTRO their game of choice and online home, but who recently have been getting the short end of the stick.
    I see your point but it's not the reason to deny existence a lot of content in Lotro. Unfortunately we see such denials very often and it can't be called constructive in any way.

  26. #125
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
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    5,817
    Quote Originally Posted by Jadzi View Post
    Are you taking suggestions, and if so, where? The current 20 Questions thread, I assume?
    Like the original 20, most are things the Council has asked and we've answered and they, again rightly, pointed out most players should know as well. But some are taken from the public 20 Questions thread as well. So, yes.

 

 
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