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Thread: can't get VIP

  1. #1
    Join Date
    Jun 2016
    Posts
    1

    can't get VIP

    can't get VIP, since I live in Ukraine, in-game store, clicking on the Lotro store just hangs in one place and all.Please tell me what to do?

  2. #2
    Join Date
    Jun 2007
    Posts
    35,979
    Put in a email ticket to account support. Ask them to push thru the transaction on their end for you.
    Unless stated otherwise, all content in this post is My Personal Opinion.

  3. #3
    Join Date
    May 2015
    Posts
    1

    Can`t get VIP

    All players from Ukraine. can`t buy VIP or Turbine point/ In steam too

  4. #4
    Join Date
    Dec 2016
    Posts
    352

    Thumbs up Im still not being able to create new threads .. even being Premium!

    Well ... sorry for posting this question here, but ok, it has some 'relation' with the topic.

    In fact i was thinking on create a new thread, but even understanding the reasons, i still cant create. But ok.

    Question is : if i buy the 14,99 USD 30 day game time card, in-game, from lotro store, how can i 'only get' one month?

    Let me explain : its there : 1 month subscription, 14,99 monthly. But i just want to buy '1 month'.

    How can i do it? ill have to 'cancel' it after paying, or will have to wait or something ...

    Thanks for answering!

  5. #5
    Join Date
    Oct 2012
    Posts
    3,068
    Quote Originally Posted by Bruno_Lotro View Post
    Well ... sorry for posting this question here, but ok, it has some 'relation' with the topic.

    In fact i was thinking on create a new thread, but even understanding the reasons, i still cant create. But ok.

    Question is : if i buy the 14,99 USD 30 day game time card, in-game, from lotro store, how can i 'only get' one month?

    Let me explain : its there : 1 month subscription, 14,99 monthly. But i just want to buy '1 month'.

    How can i do it? ill have to 'cancel' it after paying, or will have to wait or something ...

    Thanks for answering!
    If you're asking how to subscribe for just one month then, yes, you buy the monthly sub and cancel before the renewal date. Don't cancel until you're sure you are classed as VIP though - so wait a day or two.
    Last edited by Altair6; Dec 03 2016 at 11:09 AM.

  6. #6
    Join Date
    Dec 2016
    Posts
    352

    Thumbs up

    Quote Originally Posted by Altair6 View Post
    If you're asking how to subscribe for just one month then, yes, you buy the monthly sub and cancel before the renewal date. Don't cancel until you're sure you are classed as VIP though - so wait a day or two.
    Yeah, thanks for this .. i was thinking on canceling in the second day! lol ... so ill ask one week, tops..


  7. #7
    Join Date
    Jul 2016
    Posts
    3
    hi i have the same problem too i live in Iran and cant be vip because it says "there is no option method in ur area" can u help me plz with this problem i really wanna become vip and use the more benefits of this great game.this is my mail if u need it jsaghaee@gmail.com

    thank you
    Last edited by holyswordman; Jul 17 2017 at 02:35 AM.

  8. #8
    Join Date
    Jul 2017
    Posts
    10

    Thumbs down SIRANNON - French player - same bug

    1 - Shop is black screen. All links are inactive.

    2 - French Help is inactive with "Nous changeons d'outil consommateur" (we change consumers tools) since several days. A date ?

    3 - Only purchase for MORDOR extension works. ( 129.99 $ - 79.99 $ - 39.99 $ ) . I start the game. I don't care for MORDOR.

    TO ARRIVE LOTRO POINTS use "Purchase MORDOR picture" opening of the game - use the trolley drawing for market and LOTRO points

    SUBSCRIPTION - 60 days or 12 mmonths - no other proposals

    4 - Account works - well protected - for ??? - only to protect username and password.

    5 - Where can we report texture defects ?

    Cherry on the cake - F2P only - On Sirannon forum (french server and forum).
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    Last edited by Axotag; Jul 23 2017 at 07:26 AM.

  9. #9
    Join Date
    Jul 2017
    Posts
    10

    All players don't work for tax services

    Games - First password.

    Payment - New account and Second Password - Standing Stone Games

    Account in ??? - Third Password - Standing Stone Games => claims ???

    - Standing stone games with " No account found for this email address " - another password ?!?!

    En français: "c'est un bordel invraisemblable".
    Last edited by Axotag; Jul 23 2017 at 07:25 AM.

  10. #10
    Join Date
    Jul 2017
    Posts
    10

    Thumbs up

    Separate accounts for the game, the player is heavy.

    As for the shop, Windows 10 does not adapt itself to the game (despite its publicity), hence the opening of a black tab . Thanks Windows (usual).

    After having well groaned.



    In Windows - by clicking (right) on the game icon
    You must modify the properties of the game.
    - Compatibility:
    Run this program in compatibility mode for: Windows 7
    Run this program as an administrator.
    Change settings for all users.

    In the game:
    After opening the game - Options
    Graphics hardware level: DirectX 11

    The shop opens normally.

    The 30-day subscription is available.

    Minimum Configuration
    - Windows Vista service pack 2 (64 bits est recommandé pour la haute résolution)
    - Processeur : Core 2 Duo / AMD Athlon II ou supérieur
    - Cartes graphiques : GeForce 7XXX / ATI Radeon HD 3000 series 512MB de mémoire
    - Mémoire RAM : 2Go
    - Espace disque : 20GB / 26 pour la haute résolution
    - DirectX® 9.0c
    - Connexion Internet haut débit.

    Recommended Configuration
    - Windows 7 (64-bit) Service pack 1 ou supérieur
    - Processeur : Core i5 / AMD FX-8100 ou supérieur
    - Cartes graphiques : Nvidia GeForce 8XXX / AMD Radeon HD6XXX ou supérieur avec 1 GB de mémoire dédié
    - Mémoire RAM : 4Go RAM (minimum)
    - Espace disque : 26 Go pour la haute résolution
    - DirectX® 11
    - Connexion Internet haut débit.

    Good game support.

 

 

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