hi all,
I´m playing LotRo since almost an decade and was kinda sad when the game cards disappeared and couldn´t be bought at the discounter anymore. This was like 5 years ago and my problem already started. I focussed on paysafe cards and bought points with them. Then you changed the shop mechanics and how expansions get released. We were no longer able to buy expansions ingame, only via page and that caused a big problem for me. Since user data got already hacked on your servers, i don´t want to reveal my bank account data to any software company. But the expansions can only be bought with either CC info or PayPal - both methods i don´t use at all. Funny fact is: That one could go VIP with Amazon Pay for example or buy points with paysafe cards - why we can´t buy expansions like that? Several expansions happened so far and i always needed to wait until they got added to the ingame shop....which was concerning me a lot and even made me quit the game 2 times already (0.5-1.5 year breaks).
You are losing customers with this sales policy and new players will even walk on way faster, if you don´t add more paying methods to your page. Now, i´m again at this stupid point: I can´t buy the new pack ingame or on page with a prefered paying method and will prolly move on to my PSN and play other games. Guarding the fence at Bree without anything productive to play (new content) isn´t fun and after playing my 1500+ ABC songs, i´ll probably ride my horse in a wild west environment again or enjoying other games, i used to play in the last 6 months.

Happy hunting,
Mattrox (Landy)