RK satchels are gone!

[Rimurin]

Idk how you make this mistake but every LI RK satchel has been removed from all the RKs that have checked so far. This is really bad. I was supposed to raid tonight but not sure how I can perform with half my traceries gone? Fix ASAP I beggggg

[darksaiyan]

Idk how you make this mistake but every LI RK satchel has been removed from all the RKs that have checked so far. This is really bad. I was supposed to raid tonight but not sure how I can perform with half my traceries gone? Fix ASAP I beggggg

same for all RK on [DE]Gwaihir

[corneilius]

Same for my RK on Landroval. Just submitted a bug ticket.

[Runmymouth]

mine are all gone too on my rk..... both my healing and dps ones.

[Froyo_K_Baggins]

I'll throw in a "me to!" Quickly logged in on Arkenstone to check, an my RK doesn't have a satchel. They have a database, they need to recover these quickly

[hunter4215]

logged in, imbued satchel (with gold traceries and loads of investment) was deleted and not in my bags. This system was designed so that we'd stay with our weapons correct? Or is it intended to just log in and have them deleted. Ironic though, as Mini and LM get updates in U33, guess this is the one for RK!

[renlisiegfried]

Yup, Arkenstone RKs are affected as well. Well, this just sucks. Are there any Devs out there to assure us they are looking into the problem?

[elucious]

logged in, imbued satchel (with gold traceries and loads of investment) was deleted and not in my bags. This system was designed so that we'd stay with our weapons correct? Or is it intended to just log in and have them deleted. Ironic though, as Mini and LM get updates in U33, guess this is the one for RK!

I noticed the same thing

[CloudCastle]

This is a big bug. I hope they have a record of exactly what we all had because, for a fully filled out LI, that's a lot to lose.

[Elmyra]

Bumping post. Please rollback!

[Stealthiness]

Rollback or fix before EU primetime plz

[Calding]

Hopefully they are just not visible due to a bug and not actually gone from the character records. One will be a quick pack and the other a serious headache. But I do recall the first situation on Bullroarer a few time and I don't believe we had to recreate our LIs.

[Ark_Guard]

Arkenstone is being shutdown, so I'm guessing they have an emergency fix for the satchels.

[Gaiandrial]

What? Y'all expected LOTRO to actually CHECK the update before throwing it at us? When have they Ever released an update without bugs, bugs that would have been spotted Immediately by anyone actually Testing the code?

[Fatty]

What? Y'all expected LOTRO to actually CHECK the update before throwing it at us? When have they Ever released an update without bugs, bugs that would have been spotted Immediately by anyone actually Testing the code?

Well, it could be worse - LoTRO could be made by Zenimax Online

[Calding]

Given how quickly things went down I am guessing it was the second case where they actually disappeared. So rollback and scramble to find what code caused it while PR team figures if more goodies are thrown our way due to the timing.

Launching anniversary with a new quest pack was quite ambitious. Hope they take the time to get it right and have some thick skin for what will transpire on the forums and social media for the next little while.

[Blato]

What? Y'all expected LOTRO to actually CHECK the update before throwing it at us? When have they Ever released an update without bugs, bugs that would have been spotted Immediately by anyone actually Testing the code?

Every IT company obviously does. However, you do not test the whole application ground-up everytime you change a single thing. That's what automated tests are for, but those don't cover everything, either.

[Cordovan]

We have the worlds down while we investigate this issue.

[LotteStarlight]

Can they just do a rollback to an earlier point without losing the rest of the update?

Why did they have to touch the satchels in the first place?

Will we get at least a SUFFICIENT compensation IF they can't get the satchels back. And I don't mean 10k of scripts for trouble, but anything meaningful for those, like me, who play multiple RK's.

Is it known what the status is of the RK's that weren't checked. A bit of Schrödinger's cat question, but still a valid one to ask

[maartena]

Oh wow, this is a pretty bad bug! Good thing I did not log on yet, because my runekeeper is where I was going to go first!

I have two satchels on him, one for dps, one for healing.

[istvana]

Relax - they touched the satchels because bugs happen not because they wanted to trash them. Many years of experience with these things assures me the satchels will return unharmed.

[maartena]

Can they just do a rollback to an earlier point without losing the rest of the update?

Typically speaking, a rollback is an "all or nothing" type thing. But they may be able to devise a fix without the need for a rollback, so we'll see. They have been pretty creative with bugs in the past, so I am confident they will fix it. Worst case, they will re-open the worlds and fix it with a patch tomorrow.

[kudurru1]

I can finally use a quote from one of my favourite forum treads.

"Take that lorebreaker! Behold the wrath of Tolkien!"

[MightyKOko]

Well, you can have the RKs for free, but they won't have satchels and you can't play them because the servers can't open...

[Palentian]

Relax - they touched the satchels because bugs happen not because they wanted to trash them. Many years of experience with these things assures me the satchels will return unharmed.

LOL This sounds like a perfect example of "Game code is like a table full of spaghetti. You pull this noodle over here, and a completely unrelated meatball on the other side of the table falls off."