hello

first of all thanks for takeing ur time to talk to us.

second most of the commnication lacks are from poor information.

here is a few examples.

1. you guys announce a new expansion for low level players. ok great. but you do not go into detail takeing pictures of each item nor what they do. below is a few examples on where communication is made poor.

Housing Teleporter*** on new expansion before the shadow. ok but what is it? what does it look like. where does it go??

Scaled Flowing Silver Stone of the Tortoise <--- ok what does it do? what does it look like ? how does it work ?
Scaled Flowing Silver Stone <-- same as above what does it do how does it work and etc etc no pictures nothing.

this clear lack of information on items and announcements and such is confuseing to say the least and makes one wonder. MAKE it clear and precise! do not matter what announcement you make just make it clear. and if you mention items put a picture of it and make sure we know what and how it looks like and what they do.

2. Supporter packs ok seems like a good idea. but there is no communication on how long they last or when is last date to purchase one. so how can we save money to buy one if we dont know when they end?
Also it states if you buy one you can uppgrade later. Ok? but can you uppgrade later even if they dissapear from the site?? or is it time sensitive???

i just wish things was more clearly stated and more open. i buy all the collectors editions you guys put out but sometimes i feel like you guys dont really take the time to sell the item. a simple picture and a description of the item to much to ask?

thanks and have a good week.