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  1. #1
    Join Date
    Feb 2007
    Posts
    1,888

    Delete own bug report

    I made a bug report last night on something that I was positive was a problem. Learned about an hour later that I'm a complete idiot. It would be nice if we could delete our own bug reports so nobody else has to look into the issue and rediscover my foolishness
    Kynji

  2. #2
    Kehleyr's Avatar
    Kehleyr is offline The Lord of the Rings Online Team
    Join Date
    Jul 2006
    Posts
    0

    Re: Delete own bug report

    Unfortunately in order to do that we would need to open up the bug forums to the players, and for obvious reasons we can't really do that.

    It's okay, though, we here in QA understand mistakes.

  3. #3
    Join Date
    Sep 2009
    Posts
    2,962

    Re: Delete own bug report

    Would it be possible to at least give us the bug number when we report bugs?

    Right now we don't have any handle of referring to our own bug reports.

  4. #4
    Join Date
    Mar 2007
    Posts
    2,882

    Re: Delete own bug report

    Quote Originally Posted by Sssnapdragon View Post
    I made a bug report last night on something that I was positive was a problem. Learned about an hour later that I'm a complete idiot. It would be nice if we could delete our own bug reports so nobody else has to look into the issue and rediscover my foolishness
    Don't feel bad, I once bug reported the 'incorrect' dialogue of those party goers in Lothlorien because I hadn't picked up the quest yet that explained it. I did mention in my report something like 'unless they're supposed to be drunk'. lol
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  5. #5
    Join Date
    Feb 2007
    Posts
    1,888

    Re: Delete own bug report

    Quote Originally Posted by Kehleyr View Post
    Unfortunately in order to do that we would need to open up the bug forums to the players, and for obvious reasons we can't really do that.

    It's okay, though, we here in QA understand mistakes.
    Understandable It's okay if you all have a good laugh at my expense too, my mistakes tend to be glaringly obvious in retrospect!
    Kynji

  6. #6
    Join Date
    Jan 2007
    Posts
    3,097

    Re: Delete own bug report

    Quote Originally Posted by Cerridwen View Post
    Don't feel bad, I once bug reported the 'incorrect' dialogue of those party goers in Lothlorien because I hadn't picked up the quest yet that explained it. I did mention in my report something like 'unless they're supposed to be drunk'. lol
    If their bug tracking system is anything like any of the ones I have used, there's a code where they can close it as "working as designed" or something equivalent. It is common for testers to enter as bugs things that aren't bugs.

    Think of it this way... when the engineer read your bug report, he/she got to poke the person at the next desk and say "we got a live one"! They probably had a fun laugh. Or someone got to say "I told you this quest would generate bug reports!" Think of it as making their day.
    <<Insert clever sig here>>

 

 

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