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  1. #551
    Join Date
    Jul 2008
    Posts
    851
    Quote Originally Posted by Sapience View Post
    Correct. Currently the forums aren't letting us assign titles or create groups with new titles. I hope, and have asked, that this be addressed in the revisions coming later this year. As far as I know, that is currently he plan. And I have all yor email addresses so I should be able to take care of that once we get the tech issue sorted.
    Thanks, good to hear. I'm not that worried about the titles, though they would be fun. :-)
    Of course, the important thing is the kids.

    Looking forward to this years marathon and hoping you can double or even tipple the amount, and maybe take the lead over reddit or some of the other groups!!

  2. #552
    Join Date
    Nov 2010
    Posts
    3,021
    Got the email thanks!.

    One side note, yesterday, I was unable to select the subscription and submit the codes, probably the site was overloaded.

    Today the subscriptions appeared underlined and I could select them and they worked

  3. #553
    Join Date
    Nov 2008
    Posts
    212
    Just adding my thanks to Sapience and Victorie for the codes. And I see this year's Extra Life is now up and running! http://www.extra-life.org/index.cfm?...cipantID=45752

    Gogogogogogo!
    Jaedore Wishsong

  4. #554
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    Quote Originally Posted by Jaedor View Post
    Just adding my thanks to Sapience and Victorie for the codes. And I see this year's Extra Life is now up and running! http://www.extra-life.org/index.cfm?...cipantID=45752

    Gogogogogogo!
    Yep i set it up over the weened once I realized they were allowing sign ups and donations already.

    The event is November 2. The way I see it, we did $18,474 (Which I have set for this year's goal) last year in about 2 months. We have 6 months this year.

    After PAX I'll start putting together the actual plan and hope to hit 25K or more for this year. With that said, if you're coming to PAX and want to start something... maybe we should put a "donate" jar on the bar at the party and see how much we come away with for a 'head start'.

  5. #555
    Join Date
    Jun 2011
    Posts
    419
    I have yet to receives an email, i have however sent you an IM, thanks
    [SIZE=2][FONT=arial][SIZE=2]Neen[/SIZE]

    [SIZE=1][B][EU][/B][/SIZE] Eldar
    [URL="http://themellowship.com"][COLOR=#ffff00]The Mellowship[/COLOR][/URL][/FONT][/SIZE]

  6. #556
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    Quote Originally Posted by Neen_Eldar View Post
    I have yet to receives an email, i have however sent you an IM, thanks
    Will take care of these (there were a handful) this evening.

  7. #557
    Join Date
    Dec 2007
    Posts
    3,808
    Ran into an odd thing with my codes. I tried to enter them in on the myaccount.turbine.com page, and after entering the code it told me that it was already activated on all my subs (I've got 4 subs on my account). Couldn't activate any of the codes for any of the subs. Tried it in IE and Firefox and got the same thing. And none of the subs are showing the steeds or titles in game. Anyone else run into this?

    I did send an email to Sapience to let him know. Figuring I must have found an odd glitch.
    Firefoot: Elendale (hunter) Galorlas (champ) Grimlaff (warden) Corny (warg)

  8. Mar 18 2013, 09:50 PM
    Reason
    Got the codes. Thanks.

  9. #558
    Join Date
    Jun 2011
    Posts
    623
    Quote Originally Posted by sirwillow View Post
    Ran into an odd thing with my codes. I tried to enter them in on the myaccount.turbine.com page, and after entering the code it told me that it was already activated on all my subs (I've got 4 subs on my account). Couldn't activate any of the codes for any of the subs. Tried it in IE and Firefox and got the same thing. And none of the subs are showing the steeds or titles in game. Anyone else run into this?

    I did send an email to Sapience to let him know. Figuring I must have found an odd glitch.
    Actually, one of my kinmates had that exact same problem with one of the codes - saying that the item was already added to his subscription - so at least you're not alone.
    Retired. My LOTRO projects will no longer be maintained.

  10. #559
    Join Date
    Jul 2008
    Posts
    851
    Quote Originally Posted by sirwillow View Post
    Ran into an odd thing with my codes. I tried to enter them in on the myaccount.turbine.com page, and after entering the code it told me that it was already activated on all my subs (I've got 4 subs on my account). Couldn't activate any of the codes for any of the subs. Tried it in IE and Firefox and got the same thing. And none of the subs are showing the steeds or titles in game. Anyone else run into this?

    I did send an email to Sapience to let him know. Figuring I must have found an odd glitch.
    For what it's worth, I have two subs on my account and when I entered the codes, the system made me select which sub "upgrade". I tried one of the codes a second time just to see what would happen, and it said the code had already been used, as expected.

  11. #560
    Join Date
    Apr 2007
    Posts
    132
    Quote Originally Posted by sirwillow View Post
    Ran into an odd thing with my codes. I tried to enter them in on the myaccount.turbine.com page, and after entering the code it told me that it was already activated on all my subs (I've got 4 subs on my account). Couldn't activate any of the codes for any of the subs. Tried it in IE and Firefox and got the same thing. And none of the subs are showing the steeds or titles in game. Anyone else run into this?

    I did send an email to Sapience to let him know. Figuring I must have found an odd glitch.
    I just wanted to add my two cents on having the same problem
    [CENTER][COLOR=darkorchid][charsig=http://lotrosigs.level3.turbine.com/0520a0000001094be/01005/signature.png]Xanttoo[/charsig][/COLOR][/CENTER]

  12. #561
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    For those having an issue with the codes, do ALL of you have multiple subs on a single account? If so this sounds like a billing system issue and might need a ticket filed.

  13. #562
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
    Posts
    5,817
    Super excited to say that Jeromy Adams from Children's Miracle Network Hospitals and Kerry Demone from Boston Children's Hospital will be at our Player Appreciation Party at PAX East this Friday to say thank you in person and to help kick off Extra Life 2013 with us.

  14. #563
    Join Date
    Dec 2007
    Posts
    3,808
    Quote Originally Posted by swattz101 View Post
    For what it's worth, I have two subs on my account and when I entered the codes, the system made me select which sub "upgrade". I tried one of the codes a second time just to see what would happen, and it said the code had already been used, as expected.
    that's just it- I can't choose an account. Never get the option. When I first enter any of the codes it says that the bonus is applied to all of my subs, even though it's never been applied to any of them.

    Quote Originally Posted by Sapience View Post
    For those having an issue with the codes, do ALL of you have multiple subs on a single account? If so this sounds like a billing system issue and might need a ticket filed.
    Willing to submit the tickets. When I do so, should I tell them which subs I want which code applied to? I've got 2 sets of codes that I was going to share among 3 subs (e.g one sub getting both horses, the other 2 each getting one horse)

    Thanks so much Sapience. appreciate it.
    Firefoot: Elendale (hunter) Galorlas (champ) Grimlaff (warden) Corny (warg)

  15. #564
    Join Date
    Jun 2011
    Posts
    623
    Quote Originally Posted by Sapience View Post
    For those having an issue with the codes, do ALL of you have multiple subs on a single account? If so this sounds like a billing system issue and might need a ticket filed.
    No, just one account on the one I spoke of.
    Retired. My LOTRO projects will no longer be maintained.

  16. #565
    Sapience is offline Former Community Manager & Harbinger of Soon
    Join Date
    Aug 2008
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    5,817
    Quote Originally Posted by sirwillow View Post
    that's just it- I can't choose an account. Never get the option. When I first enter any of the codes it says that the bonus is applied to all of my subs, even though it's never been applied to any of them.



    Willing to submit the tickets. When I do so, should I tell them which subs I want which code applied to? I've got 2 sets of codes that I was going to share among 3 subs (e.g one sub getting both horses, the other 2 each getting one horse)

    Thanks so much Sapience. appreciate it.
    Would you please? This sounds like a billing system glitch and will probably affect anyone with multiple LOTRO subs on one account when they try to add any code (not just these).

  17. #566
    Join Date
    Feb 2007
    Posts
    403
    Quote Originally Posted by Sapience View Post
    For those having an issue with the codes, do ALL of you have multiple subs on a single account? If so this sounds like a billing system issue and might need a ticket filed.
    I have multiple subs on a single account. When I added the codes (all four of them), I was asked to which subscription I wanted to apply the code. I succesfully applied them all to my main sub and have verified receipt of the horses and titles in game.

    So either multiple subs is not related to the issue or there would appear to be more specific issues at hand.
    Last edited by Deusdictum; Mar 19 2013 at 02:46 PM. Reason: Added successful results.
    Deus

  18. #567
    Join Date
    Jun 2011
    Posts
    67
    Quote Originally Posted by Sapience View Post
    Would you please? This sounds like a billing system glitch and will probably affect anyone with multiple LOTRO subs on one account when they try to add any code (not just these).
    I only have one sub on my account and get the error that they are already applied or at least i did last night

    Today they all worked when I decided to go have another try before submitting a ticket
    Last edited by Gilreth_EU; Mar 19 2013 at 03:18 PM.
    Gilreth, L130 Minstrel & Armoursmith Laurelin
    Chief of Tavern Appreciation Society
    Rosmaria, Hunter & Explorer - plus numerous other alts

  19. #568
    Join Date
    Apr 2008
    Posts
    489
    I ran into the 'already applied' issue on my 4-subscription account the first time I tried to apply the codes, but when I tried a second time a day later, the option to select an account for each code was available - and the account that already had one of the mounts awarded showed properly as already having that benefit applied. My _guess_ is that it is an intermittent error in the billing system - sometimes you get through fine, sometimes you don't.

    Edit: Another point for speculation - the first attempt (that had the 'already applied' error) was mid-morning, the second (and successful) attempt was in the very early morning (~3AM EDT), so load on the billing system might play a factor.
    Last edited by Boskone08; Mar 19 2013 at 03:54 PM.
    Be well and good questing, all! See you about Middle Earth another time!

  20. #569
    Join Date
    Dec 2007
    Posts
    3,808
    After what others had said I decided to retry mine as well before submitting a ticket.

    They all worked just fine. Every code was able to be added to a sub with no problems. Really weird, but happy they all worked. Some sort of odd hiccup in the system I guess.
    Firefoot: Elendale (hunter) Galorlas (champ) Grimlaff (warden) Corny (warg)

  21. #570
    Join Date
    Jul 2008
    Posts
    851
    Quote Originally Posted by sirwillow View Post
    that's just it- I can't choose an account. Never get the option. When I first enter any of the codes it says that the bonus is applied to all of my subs, even though it's never been applied to any of them.
    Quote Originally Posted by sirwillow View Post
    After what others had said I decided to retry mine as well before submitting a ticket. They all worked just fine. Every code was able to be added to a sub with no problems. Really weird, but happy they all worked. Some sort of odd hiccup in the system I guess.
    I thought as much, was adding my experience to show at least some of us with multiple subs on one account were able to get it to work. Glad to hear it did finally work. Wonder if it was just a timing issue?

  22. #571
    Join Date
    Sep 2012
    Posts
    9
    Just saw the updates, but hadn't seen any mail yet. Was about to PM Sapience, but did another search on gmail and it turned up in the Bin. Odd, since I had not deleted it, and the Spam folder goes back a lot further than March 15th.

    In any case, got my codes, so very happy. Thanks again, Rick (and Rick's Little Helpers) - and I'll be sure to donate again this year (and more this time).

  23. #572
    Join Date
    Jun 2011
    Posts
    258
    Well trying to load the codes turned out to be a rather cumbersome procedure that failed several times so I finally gave up. I decided not to file a ticket about it because it really wasn’t the reason I donated to the hospital. Then last night presto-zingo the mounts and titles suddenly appeared! Don’t know why the delay but then I don’t care. Thanks Sapience for your effort in all of this and I hope you raise more this year.
    The way to a woman's heart is through her stomach

  24. #573
    Join Date
    Jun 2011
    Posts
    497
    Quote Originally Posted by Gamehenge View Post
    It's been so long now and some people have forgotten what the goals were. As a courtesy reminder, this is what they were.
    :::::::::::::::::::::::::::::: ::::::
    LOTRO Group Goals

    $1,250 - Every donor receives the LOTRO forum title "Hero".

    $1,500 - Every donor receives a unique IN GAME TITLE 'The Sociable'

    $2,000 - Film a community update wearing a dwarf beard.

    $2,500 - Film a community update wearing one of those and convince a dev to do so, too!

    $3,000- I'll convince horse Dev to reveal themselves in a community update.

    $4,000- 5 individual donors chosen at random. Each get 1500 Turbine Poitns.

    $4,500- Increase to 10 total of winners, 1500 points each.

    $5,000- Reaver Challenge! Roll up a new reaver on Brandywine and live stream the result.

    $5,250 I'll tweet a pic of Hannah Foell and myself in the beards we'll be wearing.

    $5,500 - Increase 1500 point code winners to 20.

    $6,000 - Shed some light on what the Horseshoe does.

    $6,500 - 7 donors at random receive Riders of Rohan Soundtrack on CD.

    $7,500 - Perlino Steed codes for all donors! (Travel mount, code is account wide)

    $8,000 - 2 RoR legedary keys if we hit this goal by 5PM Eastern on Oct 12. Winners drawn IMMEDIATELY.

    $8,250 - X2! Hit this by 5PM Eastern on Oct 12 and it's 4 RoR codes!

    $8,500 - Visting New England or a resident? 1 donor at random and a guest - lunch on me at Legal Seafood Harborside. (lunch only - no travel)

    $10,000 - Wear Legolas Costume during community update video.

    $10,500 - Cremello Steed (Travel Mount) for all donors

    $11,000 - 3 Riders of Rohan Tee Shirts. Random, all donors.

    $11,500 - In Game Title "The Wise" to all donors of $1 or more.

    $12,000 - 1 LOTRO LIFETIME ACCOUNT. Random (Min. $5 donation)

    $15,000 - Shave my beard for the Legolas Video.

    $15,750 - Video of shaving.

    $16,000 - ?

    $16,850 - =Team Turbine @ $30K

    17,500 - Original beard goal
    ______________________________ ______________________________ ______________________________ __

    To anyone that has already received your codes and such, can you post a picture of the Rohan tee shirt(s)? I'd love to see that!
    Has everything on this list been completed, did anyone get anything other than the codes. Nice T shirt on that website btw, but it would have been nice to have seen the "real" item.

  25. #574
    Join Date
    Apr 2007
    Posts
    277
    I never got an email even after he claimed all emails had been sent, so I sent him a PM over two weeks ago and never got a reply to that either. I hate to be among the complainers, but after 5, or 6 months, I would prefer it if he didn't offer rewards at all. It seems unfair that some people got codes and were entered in a raffle for RoR and for turbine points, even a lifetime account, and so far I haven't even seen any evidence that I will get a code let alone that I was entered into those raffles.

  26. #575
    Join Date
    Jun 2011
    Posts
    14
    Quote Originally Posted by andynorris View Post
    I never got an email even after he claimed all emails had been sent, ....
    Same here. Never got email. Not in inbox, spam or other folders.

 

 
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