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  1. #1
    istvana is offline Legendary forums 1st poster
    Join Date
    Nov 2007
    Posts
    2,356

    Store Icon not working since navigaton changes

    On all characters when I click the store icon in-game I get the usual box the store should appear in but it stays empty.

    It may be a coincidence that this began when the site navigation changes were made - then again it may not be a coincidence.

    Anyone else get this problem? Any workaround to get to the store?

    Thanks.

    By edit - checked the help box - not that I need it - and the same thing happens in case that is relevant.

  2. #2
    Join Date
    Sep 2016
    Posts
    6,276
    If rebooting the computer and game client doesn't resolve this, try making sure your web browser(s) are up to date. If that still doesn't resolve it, get in touch with Technical Support here: https://help.standingstonegames.com/...s/requests/new

    The web site navigational changes were simply consolidation and changing a few URL directs, so had no connection to the game client.
    Community Manager, Lord of the Rings Online
    Follow LOTRO on: Twitter - Facebook - Twitch - YouTube
    Personal channels (No SSG talk): Twitch Twitter Facebook
    Support: help.standingstonegames.com
    coolcool

  3. #3
    istvana is offline Legendary forums 1st poster
    Join Date
    Nov 2007
    Posts
    2,356
    Thanks for quick reply - I couldn't see how the navigation change would have affected the store and help screen in-game but it seemed worth mentioning the timing just in case.

  4. #4
    Join Date
    May 2009
    Posts
    8
    I had the same issue tonight. Rebooting fixed it for me.

 

 

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