Rise of Isengard Update/Patching Discussion - OFFICIAL

[Owamba]

1st 'stuck in examining' for three hours, now stuck in connecting since three hours. All restarts and ### didn't help ...

[Lyzau]

Stuck on connect. It went through about an hour ago but then got stock on Examine Game Data. Restarted the launcher and now stuck on connect again.
Oh well, it's not like a big surprise on launch day, but still frustrating and disappointing.

[Sapience]

@lotro @brumdone Close your client and restart. Some players may encounter delays due to load. The patch servers are available.
; http://twitter.com/#!/lotro/status/118351419316256769

Closed and restarted several times, to no avail.

Please note the highlighted portion.

The patch servers are up and players are patching. There is an extremely high demand and we are adjusting resources to alleviate the stress on the servers and allow more players to patch. This may mean we have to take them down again for a brief periods to allocate more resources to the server pool.

[MaredNinglor]

It finally worked out for me, I am patching after waiting 7 hours =D. But I spend my time wisely, outside the weather is so beautiful and now I even have a chocolate cake when I start playing.

[Torvered]

/angst off
/anger off
/anxiety on
/confusion set to 8

Im not stuck examining I cannot get past connect. It says cannot connect and the counter starts until the next attempt.

Do I leave the counter running ad nauseum or do i click the x and reload the launcher.

Last but not least, if RoI launches tomorrow, are we indeed downloading it today???


Thank you

I too would like to know which is the better course of action. I've reloaded the launcher, but still can't connect. Should we leave the launcher open until it eventually connect or constantly restart it?

[Kamikaze420]

Starting to question my decision to pre-purchase and the 3-months until 12/20/11 is starting to feel alot further away...

Ducking and weaving... lol

[Ulanor_EU]

Please note the highlighted portion.

The patch servers are up and players are patching. There is an extremely high demand and we are adjusting resources to alleviate the stress on the servers and allow more players to patch. This may mean we have to take them down again for a brief periods to allocate more resources to the server pool.

One of the reasons I was asking about european players, as so for every person I know over in the UK who is trying to patch hasnt managed.

[Amorey]

One of the reasons I was asking about european players, as so for every person I know over in the UK who is trying to patch hasnt managed.

*waves*

I am in London, U.K. and currently patching

[Junoriel]

connect...retry....connect.... connect...retry....connect.... connect...retry....connect.... connect...retry....connect....

[MechFierce]

One of the reasons I was asking about european players, as so for every person I know over in the UK who is trying to patch hasnt managed.

I'm playing from US but am on the EU client turned US client.

I cannot connect either.

[Dittany]

oh my world it is finally working

[Crell_1]

Prior to your post, which the server seems to have ate. I can see the server is up, one of my two PCs is patching. Restarting the client doesnt seem to have helped one iota.; Odds that one restart will work after 25+ attempts after you've announced they're up will make a difference? Approaching nil. In either case. I suspect the issue is we need 'retry to connect, and hit the server in a brief window in which its accepting new connections (due to load.)'

Please note the highlighted portion.

The patch servers are up and players are patching. There is an extremely high demand and we are adjusting resources to alleviate the stress on the servers and allow more players to patch. This may mean we have to take them down again for a brief periods to allocate more resources to the server pool.

It's one thing to say 'connection attempt failed', and quite another to say 'the patch server is busy'. It can and should be able to tell me the server is too busy to accept new connections, and that the problem isn't that I need to restart my launcher... that said, How would anyone feel about patch queues?


-- Second PC has started patching, at a retry..so, that seems to support my intial guesses. but who knows.

Edit: Patched. 1of 2 ;To clarify, BOTH PCs connected at a retry and NOT immediately after a client restart.

[Ulanor_EU]

*waves*

I am in London, U.K. and currently patching

Thanks, so not a location issue.

Oh well back to the restarts. Cheers

[Gilean-EU]

Finally connected and is on update game data 186/5080

Though I wish when the connection was rejected due to the server being full, it would simply say so, instead of the 'No Connection' message that doesn't tell you what's actually going on.

Any way to implement something like that in the future?

I think if folks knew that the server was actually DOWN at a certain time vs simply being FULL, that a lot of rational people would view it differently, and it might sooth some chapped nerves.

This. I would understand if launcher just said "Server full" or something like that, or even something like "You are in queue, expect download starting in ~20 minutes". But when it just saying "Connect failed" and no matter how many times you restart the client and always get the same error message, you just don't know what the problem actually is...

[frisp]

One of the reasons I was asking about european players, as so for every person I know over in the UK who is trying to patch hasnt managed.

Patch completed around 3pm-ish.

[Torvoric]

Be patient. There is high demand and we are adjusting resources to reduce the wait times.

Everyone will be able to get patched eventually, it just requires patience.

[prjkthack]

Turbine suggests that its probably better if you restart your client to check for updates, rather than leaving it to check on its own automatically.

Then we suggest you close it and restart. If you simply leave it open it may hang and fail to patch.

-@lotro

[Yma]

One of the reasons I was asking about european players, as so for every person I know over in the UK who is trying to patch hasnt managed.

Fully patched, 100% european. Who said there were no lotteries for us

[Offskeys]

*waves*

I am in London, U.K. and currently patching

Same here. I was stuck on Connect for a while but eventually it moved onto updating and now I seem to be all done, or at least I hit the login page. I have since closed and re-opened the launcher and it's stuck on Connect again but as far as I can tell it's all patched up.

[MechFierce]

oh my world it is finally working

Yay!




123456

[Ulanor_EU]

Patch completed around 3pm-ish.

heh, just wish either of the computers here had managed to do anything, both have been tring to patch since about 11 and neither have got anywhere.

[Lasagabaster]

This. I would understand if launcher just said "Server full" or something like that, or even something like "You are in queue, expect download starting in ~20 minutes". But when it just saying "Connect failed" and no matter how many times you restart the client and always get the same error message, you just don't know what the problem actually is...

I know how you feel - it starts to get in your nerve... Conection failed... Again?! For the nthest time??? WHY???

[lockecd]

everyone just needs to stay calm. With everyone trying to log it is choking the connection. 9 hrs down time is not long for a update. Soon everyone will be updating and in game.

[TheOneRinger]

Well, I've had two computers trying to patch and one finally started. So there's hope yet for you all. It's also been moving really fast: at 51% as of now. I shall name this patch server Wingpatch.

[Tarenius]

Can't get anywhere after about 20+ restarts over the past hour. Am I supposed to just sit here and keep restarting my client until by some miracle it actually connects?

What amazes me is that every patch with CM, and apparently here too, it seems to come as a surprise to them that the patch servers get hit with a very heavy load & they have to redirect resources to try to cope.