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  1. #1
    Join Date
    Jan 2008
    Posts
    377

    Email spam from SSG - please stop

    I redeemed the universolve code and it took 30 minutes to get the item. This is fine, even though we usually get the item quickly (within minutes.)
    The issue I am having, and have seen a few people complain about in WC, is that I've gotten 12 (twelve!) emails confirming that I redeemed this single code so far in two days!

    Please fix this, your email server is broken, just like all the PORN on the forums YET AGAIN, fix your stuff!
    ·Ï¢årµ§·

  2. #2
    Join Date
    May 2011
    Posts
    779
    Quote Originally Posted by IcarusLSC View Post
    I redeemed the universolve code and it took 30 minutes to get the item. This is fine, even though we usually get the item quickly (within minutes.)
    The issue I am having, and have seen a few people complain about in WC, is that I've gotten 12 (twelve!) emails confirming that I redeemed this single code so far in two days!

    Please fix this, your email server is broken, just like all the PORN on the forums YET AGAIN, fix your stuff!
    And? Need to make drama of it? Select all, delete, done. And btw is your side, in case you wonder

  3. #3
    Join Date
    Jan 2008
    Posts
    377
    Quote Originally Posted by Pavlin View Post
    And? Need to make drama of it? Select all, delete, done. And btw is your side, in case you wonder
    My side? How do you figure? Do you know how email works?
    Drama? I'm asking them to fix an issue, get over it.
    I should get one email like I have been getting all along of redeeming codes, not 12 and counting, the issue is on their side and they need to fix it...
    ·Ï¢årµ§·

  4. #4
    Join Date
    May 2011
    Posts
    779
    Quote Originally Posted by IcarusLSC View Post
    My side? How do you figure? Do you know how email works?
    Drama? I'm asking them to fix an issue, get over it.
    I should get one email like I have been getting all along of redeeming codes, not 12 and counting, the issue is on their side and they need to fix it...
    Do you even read your topic ? PLS STOP ? Like they spam you from days ? I know how email works, seems you dont. Nothing to fix.

  5. #5
    Everything works fine. Nothing to fix. Got the Mail once. It's on your end.

  6. #6
    Join Date
    Sep 2013
    Posts
    108
    Quote Originally Posted by Thurinuor View Post
    Everything works fine. Nothing to fix. Got the Mail once. It's on your end.
    Yeah, I've never received an SSG receipt more than once.

  7. #7
    Join Date
    Jan 2008
    Posts
    377
    I've received 16 emails now.
    ·Ï¢årµ§·

  8. #8
    Join Date
    Oct 2012
    Posts
    64
    Quote Originally Posted by IcarusLSC View Post
    I've received 16 emails now.
    I only received the one, but it took more than two days to get to me, which seems strange. Opened my email this morning to a message, sent two hours ago, that someone just redeemed a coupon. Had a moment of concern as I have had an account on another MMO infiltrated before. But then I saw that it was for the Universal Solvent I redeemed on Saturday morning. I know USPS is having trouble delivering these days but didn't realise it had spread to Gmail too.

  9. #9
    Join Date
    Jun 2011
    Posts
    3,641
    Also got my coupon confirmation ~20 hours late - typically it arrives within less than 1 hour.
    There is something going on here.

  10. #10
    Join Date
    Sep 2010
    Posts
    94
    There is definitely something screwy going on with the email confirmations from the store.
    I purchased 2 Milestone skills on Thursday. I got one confirmation on Sunday. The other one is still MIA.
    I redeemed the free solvent coupon on Thursday on two different accounts. One confirmation arrived on yesterday (Sunday), one today (Monday).

  11. #11
    Join Date
    Sep 2016
    Posts
    6,276
    We will look into it.
    Community Manager, Lord of the Rings Online
    Follow LOTRO on: Twitter - Facebook - Twitch - YouTube
    Personal channels (No SSG talk): Twitch Twitter Facebook
    Support: help.standingstonegames.com
    coolcool

  12. #12
    Join Date
    Jan 2008
    Posts
    377
    Quote Originally Posted by Cordovan View Post
    We will look into it.
    I got a PM from Tolero. Thanks for the quick reply Tolero and Cord. Much appreciated. Hopefully this resolves it.
    ·Ï¢årµ§·

 

 

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