Servers still offline?

[Nandoreth]

Good old warner bro's/turbine breaking more then they fix since 2010 cheers!

[Celestrata]

Ooger,

We actually did discuss the reason we delayed Riders of Rohan -- our beta participants identified a few issues that we wanted to take the extra time to work on and correct. You can find out more in this letter from our producer: http://www.lotro.com/gameinfo/devdia...f-rohan-update.

And our team is still looking into the issue, everyone. Will post when we have more information.

Thanks Spence for responding I will just have toooo Waittttt.....lol any do you know why RoR in detail got postponed??? this will eat up some time while the game is offline lols but true

Really let us know the RoR delay reason
-Thanks (Ooger)

[Boskone08]

Current login success rate <1 in 10, not too good a restart going here...

[Hiren]

Still can't log in. I'm getting an error message or I am thrown back to the log in screen after choosing the world...

[ooger]

I was in the game, then I crashed, then it told me the login servers were busy and since then I can't even login on the launcher. This has been the case for about an hour now.

This was the same for me sence 6:00 in the morning intell 1:14 in the afternoon.....I am just letting Turbine do there job and so Should all of you GUYS

Thanks and plz let turbine Just DO there job!
-(Ooger)

[johnnyskywalker]

Same problem here too, Retry 1/2 goes through and poof, back to login screen.

Good ol turbine, always boggles me how you guys can mess things up the way you do.

[Thoroval]

Everyone, the game is available. However, there may be an issue with the login servers that we are investigating. Please be patient. We are still looking into the issues presented here.

If I get past the login step (Retry x of 2 as often as not), then I can successfully get past the Subscription selection and Server selection screens (although it did fail to get to the Server selection once). However, after Server selection the login service is apparently unable to hand-off to the game server and I end right back at the first login screen without any error message.

So keep trying. Good thing you did this maintenance today and not next week (which I'm sure was the plan, in case problems like this happened).

[The_Bruce]

Both my wife and I can't login to the game. I can get into Bullroarer but not any other server. Also noted that when I move off the forums and come back I have to log-in again despited saving my login.

I just tried again, this time it accepted the log-in at the second attempt, selected my subscription, selected the server then it went back to the log-in page.

[Spritely]

ROFL, this is so ridiculous. What did they break this time...

[Chellcn]

Definitivelly not a good plan to decide this maintenance on Columbus day. Lots of maintenance during the last weeks If I remember well.

You do realize that many, many people do not get this day off, right? For many companies and their employees, it's just another Monday.

Thanks for keeping us updated Celestrata.

[boccage]

Just did another try here and got the SSL/TSL error: "The underlying connection was closed: Could not establish secure channel for SSL/TSL." and the stack trace from the details button is the one below:

System.Net.WebException: The underlying connection was closed: Could not establish secure channel for SSL/TLS. ---> System.IO.IOException: Unable to read data from the transport connection. ---> System.IO.IOException: Unable to read data from the transport connection. ---> System.Net.Sockets.SocketExcep tion: Foi forçado o cancelamento de uma conexão existente pelo host remoto
at System.Net.Sockets.Socket.EndR eceive(IAsyncResult asyncResult)
at System.Net.Sockets.NetworkStre am.EndRead(IAsyncResult asyncResult)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStre am.EndRead(IAsyncResult asyncResult)
at System.Net.TlsStream.AsyncRece iveComplete(IAsyncResult result)
--- End of inner exception stack trace ---
at System.Net.TlsStream.EndRead(I AsyncResult asyncResult)
at System.Net.Connection.ReadCall back(IAsyncResult asyncResult)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols. WebClientAsyncResult.WaitForRe sponse()
at System.Web.Services.Protocols. WebClientProtocol.EndSend(IAsy ncResult asyncResult, Object& internalAsyncState, Stream& responseStream)
at System.Web.Services.Protocols. SoapHttpClientProtocol.EndInvo ke(IAsyncResult asyncResult)
at com.turbine.launcher.gls.Globa lLoginSystemAuthenticationServ ice.EndLoginAccount(IAsyncResu lt asyncResult)
at com.turbine.launcher.Services. SOAPAuthenticator.EndAuthentic ate(IAsyncResult ar)

1hr and 20min past the deadline so far... *sigh*

Regards,

[Errastas]

I managed to get to the character select screen but it wanted me to choose between 3 of my 4 characters. I upgraded to VIP yesterday but cancelled the sub a few hours later after logging in with all my characters, and creating a 4th (to unlock slots, etc). It was my thinking I would still have VIP priviledges for a month.

Is this right? Or part of this login bug.

[TaSwavo4God]

Far too many posts from people who clearly have no idea about computing or business or, at times, politeness.

They do update after update with no problem and when they do have a problem the "always the same" comments come up. It's clearly NOT always the same because it doesn't happen every time! So irrespective of whether the issue should be happening or not, it's an unusual circumstance you can be VERY sure was not part of Turbine's plan. If there anything like me (I write modules for a 24/7 internet service) they'll be running around like headless chickens trying to get it sorted. But of course they'll probably be a lot more professional about it than I usually feel, and get it fixed quicker.
It's not some "hello world" program they're running here after all.

And those complaining it happened on a US holiday.... all updates happen on Mondays, and almost all UK holidays are Mondays, and for us it's 11am to 5pm so it's a much more normal playing time than 6am to midday.

It'll be ready when it's ready - soon I hope but I (we) just have to wait.

[Turresmo]

"Smell" hack attacking, today WoW suffer a hacker attack...

[Shirlzknight]

After repeatedly attempting to log in with all the problems listed above I finally made it to character selection, chose my toon and waited about 10 mins or so then it timed out grrrreat! I know these things happen but when your already waiting half a day you dont wana be adding to it huh!! Hope its up soon, Fingers crossed and Good luck Turbine Guys I'm sure your doing the best you can

[Ailric1]

I think you all need a little patience. The ROR is coming out with a mounted combat system that no one else has achieved. They are trying to do tests on live servers to make sure that everyone is happy when the new release comes out. Maybe some things went wrong, but if you know the magnitude of what they are trying to do, then you should understand. Ok, that said, everyone log off the servers and don't try to log in till tommorow so I can log in

[MageFreepy]

Okay then.

I have been trying to log in for about 1 hour and 30 minutes now. This is what I have had so far:

1) I log in using the correct username and password.
2) I get a retry 1 of 2 message (sometimes 2 of 2)
3) I get to the 'select subscription' screen.
4) I get to the server selection screen.
5) The launcher gives the 'Bring game to front' message.

Proceeding every step makes the chance smaller of getting there, it seems. After each of these steps I have crashed at least once, not necessarily with the appropriate error message (so I can't show you any - i'm sorry).

I can note that my error messages from logging in because the login server was not up have gone now.

I do hope Turbine gets this problem solved today...

P.S. Thanks Celestrata for letting us know that you guys are on it. There is hope yet!

[Alhambra.Fire]

I thought a 6 hour period of no gameplay on a federal holiday here was a bit much to begin with, but now it's just extending into the day. Oh well, time to go see Looper instead!

Tell me about it. I'm off Mondays and I just started playing again... I remember now why I had trouble playing it before: It was always offline whenever I had time to play. And today the game's offline on a federal holiday. I don't understand the logic of daytime maintenance. Why can't they do this at night like every other game on the planet?

Edit: I a word.

[Celestrata]

I managed to get to the character select screen but it wanted me to choose between 3 of my 4 characters. I upgraded to VIP yesterday but cancelled the sub a few hours later after logging in with all my characters, and creating a 4th (to unlock slots, etc). It was my thinking I would still have VIP priviledges for a month.

Is this right? Or part of this login bug.

Errastas,

There is a possibility that if you cancel your VIP subscription within a day of getting it that it will be cancelled immediately. It's because of how we do our payment processing. However, if you call account support or submit a ticket to them through http://support.turbine.com, they can help you out.

[djheydt]

Well, I succeeded in logging in on my second try. But I didn't get error messages on my first try; I got something else, rather strange.

Open launcher. Watch it go through its checklist. Get login screen.

Type password. Click "Login." Get "select account;" which is easy because I have only one.

Get message "Connecting ... "

And get login screen again.

This was just after 10 AM Pacific/ 1 PM Eastern, and the server I was trying to get onto was Elendilmir.

The second time, as I said, I was able to log in (though the wait time, with the black screen with nothing but the cursor, was longer than usual).

Just data, if anybody is interested.

[fathorsey]

Nothing better than maintenance that breaks the program completely. I've gotten in once in the last half hour, only to lose connection after five minutes.

[Dusthuffer]

Heavy load?

/cry

I wonder if they have a plan for the 15th or if I should plan on waiting until the 16th to log in. I hope they have a plan. I hope I hope I hope......

[MageFreepy]

For those of you who have stopped trying:

Scheduled Maintenance: Monday, October 8th (Updated, 1:26 PM)
Oct 05, 2012 18:05 EST Update 1:26 PM: The servers are available, but our login servers are currently experiencing heavy load. Please wait five minutes between your login attempts while we continue to investigate this issue. Thank you for your patience!

The LOTRO Game Servers and http://myaccount.turbine.com will be offline for maintenance on Monday, October 8th from 6:00 AM to 12:00 PM Eastern (-4 GMT). The forums and wikis will remain up, but players may not be able to log in. Thanks for your patience, and we'll see you back in the game soon!

I am sure the login servers will be fine. It will probably have to take until later today when the problem solves itself. People will give up after some time, or go to bed or something. Until then, don't spam the login button! The less you try, the sooner you get in!

[Marguerita]

New message :

The server login is busy
Please try again later!

Well i guess its over for today. Time for a movie

[Errastas]

Errastas,

There is a possibility that if you cancel your VIP subscription within a day of getting it that it will be cancelled immediately. It's because of how we do our payment processing. However, if you call account support or submit a ticket to them through http://support.turbine.com, they can help you out.

Thanks Celestrata, have submitted a ticket.