He’s only one person. The job he is doing is not that of a QA person. His job is mostly giving direction and structure to the team. The fact that he takes time out of his work day to also do the job that our community manager is completely inept of doing(communicating effectively with players) is going above and beyond. I’ve said it before and I’ll say it again, the person who should be handling these sorts of interactions doesn’t know squat about any game mechanics. He’s been here for years and already it seems that the new guy, Raninia, knows more about how the game functions than our community manager. It’s sad, yes. However, I’m happy that Raninia comes on here to acknowledge a problem and explicitly state that they’re working on it.
He gave you what you wanted. A blue name posted on here to say it will be fixed “soon”. Might as well just let it go at that.
That's certainly not fair to Cord. While he has been here longer, he's also split across two games, where I get to focus on just one. There's also a number of behind the scenes work he does that y'all aren't privy to - a lot of it comes out eventually, but a good bit doesn't, or isn't player-facing. I get the frustration, but taking it out on Cord isn't fair to him nor helpful to you.