After reading everyone's posts, and experimenting a bit, I've come to some final conclusions. When I made my original post about the new avatars, I couldn't post a picture (I've since discovered the setting to fix that). Some of you may have seen this picture posted as a reply in another thread, but here it is for the rest of you. On the left, my original avatar. Her "new and improved" version is on the right. And no, these pictures are not taken with different settings. The only difference is that one is taken at "night" and the other during the "day." So maybe some of you thought my original toon looks like a doll. Fine. Can you honestly say the dead-eyed dumptruck on the right is an improvement?
Yeah, I can make changes at a barber. Not many though, right? We've gone from 22 head choices to 9. Instead of 15+ choices of eyes, all with different shapes, size, character, shading and spacing, we get only 8 choices for eyes (which are all the same basically, other than the bags). We will basically all look the same under this system. And I certainly am not going near a barber in any case, until I can be 100% assured doing so will make no changes to my existing avatar. But anyway, here's an example from character creation of the closest I can come to my original toon. Similar. But no contour, shading, character or depth. If you thought my original avatar looked like a doll, at least it was a good one. This looks like a cheap plastic doll you'd buy at a dollar store.
We have less choices. Less detail. Poorer lighting and texture. This is a huge step backward in the graphics of the game. And why was it done? Well, we wanted updates. Yes. So let's go over what we wanted, and what we got.
1) Some people joked about the 'girly' looking male elves. Well, there always were plenty of options for making your elf look manly. Many chose to make their male elves pretty, and did so for a reason. But there are a vocal subgroup of people who can't keep their mouths shut when they see a 'pretty-boy' walk by. So you heard THAT feedback, from the homophobic internet trolls. Great job. The pretty-boys are gone. Now all the male elves look like gorillas.
2) Some female elves wanted to look less 'alien' and more like human women. Great! You did it. Unfortunately, you did it for ALL female elves, and now we ALL have to look like humans with pointy ears. You could have just added some new options to the existing ones. That's all we wanted. Instead, you decided to take options away. Fail.
3) The human men were a bit brutish looking, many thought. Again, you could've added some options. Instead, you just changed ALL human men, and cut the options down to almost nothing. Another fail.
4) We wanted new hairdos. Longer styles, for instance. The longest hair a woman can have barely touches her shoulders. Did we get that? Nope. Braided styles, especially for women from Rohan. Did we get those? Nope.
In short, we got nothing we asked for, and everything that no one asked for. Unless there was some segment of the community that was asking for fewer choices? People who wanted everyone to look the same? People who wanted simpler, less realistic faces? No? Is this just an effort to save bandwidth by dumbing down the graphics of the game? If that's really necessary, and maybe it is, then lose some of the shrubbery and give us our faces back. Thanks.
None of this would matter if the promise to keep our old avatars, if we wanted, proved true. But apparently what you meant was that I could choose to see myself that way if I wanted, but what I look like to other people would be up to them. I can choose my outfits. My armour. My horse. Even cosmetic weapons. But I can't choose my own face? That's up to other people now? Seriously, what were you thinking?
This entire "upgrade" is a failure, in every respect. And if your thought is, "Well, the majority of players don't care about that stuff," you may be right. And that's the same majority of players who could up and leave this game tomorrow if something cool came out on PS4. Your brand loyal players - the RPers, musicians, people who attend social events, etc., THEY CARE. You are playing a dangerous game by burning these people, counting on a majority not to care. Because the people who don't care, you have no hold on them to begin with. And by messing with people's avatars, you're going to lose your hold on the rest of us as well.