My Gundabad expansion pre-order issue

[Marcho_Brandybuck]

It seems to me that no one has a similar problem because I don't see anywhere in the forum a discussion on this topic. I can't access the billing page. I opened a lotro market, and I chose standard edition, and then I was called to enter my username and password. after entering my data, instead of to the billing page, I was transferred back to the preorder homepage. I tried multiple browsers and and available devices.
any idea?

[Dredre999]

Once you are signed in and back at the homepage click to buy again

[Marcho_Brandybuck]

Once you are signed in and back at the homepage click to buy again

no, it doesn't work for me...

[Feoh]

It seems to me that no one has a similar problem because I don't see anywhere in the forum a discussion on this topic. I can't access the billing page. I opened a lotro market, and I chose standard edition, and then I was called to enter my username and password. after entering my data, instead of to the billing page, I was transferred back to the preorder homepage. I tried multiple browsers and and available devices.
any idea?

This happens to me as well. I'm sucker enough to buy the Ultimate edition but I tried with all editions. Nothing, just back to the preorder page. Shame their losing the $$$.

[Marcho_Brandybuck]

This happens to me as well. I'm sucker enough to buy the Ultimate edition but I tried with all editions. Nothing, just back to the preorder page. Shame their losing the $$$.

i even sent a ticket four days ago.and am still waiting for a response.

[Longeur]

Sorry to minor necro the thread after a few days. Hopefully the problem is solved for you! If not, though, I just encountered the same issue with the store. I had to enable third-party cookies which in this particular Webstore's case involved clicking on a pop-up window. In other cases when this has come up I have allowed them via a browser setting. Once I enabled them, the store worked and I was able to purchase the expansion.

[Marcho_Brandybuck]

Sorry to minor necro the thread after a few days. Hopefully the problem is solved for you! If not, though, I just encountered the same issue with the store. I had to enable third-party cookies which in this particular Webstore's case involved clicking on a pop-up window. In other cases when this has come up I have allowed them via a browser setting. Once I enabled them, the store worked and I was able to purchase the expansion.

Nah. Neither that worked for me too.
Even customer support were no able to help me

[Hengiliath]

I got the same problem.
When trying to order, nothing happens. And when I try again, I get an error message.